Outpost Workshop Reviews 

478
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, noting that items like branding irons and stamps are well-made, robust, and produce precise, crisp results. Many people are delighted with how accurately their designs and logos are reproduced, often exceeding expectations. The service is also frequently highlighted as brilliant, with efficient turnaround times and helpful advice contributing to a positive overall experience. However, some customers also noted significant issues with order processing and communication. Several people experienced considerable delays in receiving their products, with some reporting no response after placing an order and issues with products not being delivered after payment. This lack of communication and extended waiting times led to disappointment and uncertainty for a number of reviewers.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality, durability, and precise... See more

Quality

People report positive experiences with quality, highlighting that products like specialist branding blocks... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with some experiencing significant... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent and brilliant service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After reading all the positive reviews I went with Outpost because I loved the look of the work and we try support other small business owners when we can. Unfortunately we had some delay with our or... See more

Rated 5 out of 5 stars

Absolutely brilliant!! This is the second branding iron I’ve had done, but this time - I went for the electric version which is so much easier and the results are more consistent. My new design came o... See more

Rated 5 out of 5 stars

The custom cut branding set and the stock letter and number set are made very nicely and packaged very well. I am extremely pleased with the results so far. I was surprised to see they are made of bra... See more

Rated 5 out of 5 stars

My father ordered a custom branding iron to use with some of his woodwork and he was VERY impressed. The quality was fantastic and the result was exactly what my father was hoping for. He said it is s... See more


Company details

  1. Manufacturing Service

Written by the company

Outpost Workshop is a small workshop in Liverpool, England specialising in brass stamps and branding irons for leatherworkers and woodworkers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

478 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(478)

62 reviews in the last 12 months

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Rated 3 out of 5 stars

The product was good but packing was…

The product was good but packing was woeful.

Considering how much we paid for a personalised product, the packaging was not sufficient. The product barely fit in the too small envelope that didn't have enough padding to protect the wooden handle. When it arrived the product was peeking out of the top but fortunately there was no damage.

17 July 2025
Outpost Workshop logo

Reply from Outpost Workshop

Hi Joanna, thanks so much for your feedback. I'm glad to hear you were happy with the item, but I'm sorry the packaging wasn't sufficient this time.

I’ve sent thousands of these items safely in the same packaging without issue, but I completely understand your concern given that it fell short this time. I try to keep packaging minimal so more of the cost goes into the product itself. The brass stamp/iron is always packed very securely, which is the most valuable part and the part susceptible to damage during transit.

It's worth noting if there's ever damage during delivery I will always make it right and replace any affected parts.

Kind regards,
Mike

Rated 5 out of 5 stars

Heater for Wood Branding Iron

Easy to order and a reasonable price. Order came in good time and was well packaged.
Finally able to heat up my branding iron to put my mark on my work. It’s great quality and heats up really quickly. Highly recommend the product and company.

19 May 2025
Rated 5 out of 5 stars

Quality Work

I could not be happier with the work done. My logo was pristinely replicated from a .png file & with minimal instruction from me.

I cannot recommend the work highly enough & I will definitely ordering from again.

7 May 2025
Rated 5 out of 5 stars

Well made branding iron

Well made branding iron. Easy to put together with the supplied heating element. Took me a while to get good results as it was too hot so pulled it out from the heating iron about 25mm. Works well and heats quickly.

17 March 2025

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