Excellent service. Ordered Max Trax mounting bolts on Thursday evening and they arrived this morning (Saturday) even though expected delivery was Monday. Just what I needed to get the job finished... See more
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See what reviewers are saying
Great price - shirt was £19 cheaper than Craghoppers own site! AND ordered it at 3,30pm Thurs, confirmation email within 30 minutes, received 1st post Friday - and we live in the far North on Hadri... See more
Ordered a pair of hestra gloves which ended up to be out of stock (not updated properly on website). The team emailed me straight away and arranged sending a different size upgrading the delivery to f... See more
Ordered a Terra Nova tent on Friday at 2.15pm. Despatch email and DPD link received at 2.30pm. Delivered Saturday at 11.55am. That's 21 hours from order to delivery (Bournemouth to Leeds). I... See more
Company details
About OutdoorGear UK Ltd
Written by the company
OutdoorGear is a family run business, which started back in 1906! We stock a wide range of outdoor equipment, skiwear, outdoor clothing, family tents, backpacking tents, camping equipment, walking boots and so much more - all at very competitive prices.
Whether you are summiting the Matterhorn, walking the dog, or heading away on the trip of a lifetime we are confident we will have what you'll need!
Our friendly customer service team are on hand to answer any queries and can provide personal equipment advice for your next trip.
Whether you are summiting the Matterhorn, walking the dog, or heading away on the trip of a lifetime we are confident we will have what you'll need!
Our friendly customer service team are on hand to answer any queries and can provide personal equipment advice for your next trip.
Contact info
United Kingdom
- 01202 727001
- sales@outdoorgear.co.uk
- www.outdoorgear.co.uk
4.0
Great
150 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service
I recently bought two pairs of walking trousers from this company. Ordering was easy and the trousers arrived the next day. Unfortunately, I hadn't paid attention to the leg length and both pairs were too long. As I couldn't see the size I wanted on their website, I spoke to OutdoorGear to find out if more stock was coming in. They checked and advised me there was no indication from the manufacturer when more trousers would be available. I returned the original two pairs on Wednesday and, by Friday, had confirmation the returns had been received and a refund processed. Very pleasant and excellent service. I will certainly order from them again.
20 May 2017
Unprompted review
Very fast. As described.
Next day delivery! This is unusual for North East England, most suppliers take 1- 3 extra days. Will definitely use again.
6 January 2017
Unprompted review
Great!
Ordered some walking boots which were the best price available on the net and they arrived next day with FREE delivery. Couldn't be happier, thanks guys! :)
14 October 2016
Unprompted review
No hassle
Ordered a tent from these guys after a bit of shopping about. Really good price and no hassle. Delivery was FAST (and free!). Would definitely use them again or recommend in future.
4 February 2016
Unprompted review
excellent
Fast delivery, items describe perfectly and returns are easy to make, just a shame return postage isn't free. Refund issued straight away, shame there aren't more companies that make online shopping as easy as outdoor gear do!
29 November 2015
Unprompted review
miss advertised product
My daughter bought a Vango Freedom Rucksack, advertised as 60+20litre rucksack,
Although the quality of the bag, the price and delivery by company were good, the main bag itself is definitely not 60litres, in fact when we checked the dimensions, as advertised on Outdoor gear website, the bag works out at only 45.5 liters, almost 25% less than advertised, I contacted Outdoor Gear to return the bag, the company said they would refund the cost of the bag but refused to cover the return postage costs, even though the bag is not as advertised. so for this reason I can only rate this company with 2 stars due to poor customer service.
30 June 2015
Unprompted review
Great service, excellent store!
Bought two times from them, and will buy again!
First time I bought something from them, one of the items was a tent and it had a defect, one of the poles broke as soon as I pitched it. After a phone call the store sent me a new complete pole kit for free. The second time everything went great too. Would recommend this to a friend.
15 March 2013
Unprompted review
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