Ultralight Outdoor Gear Reviews 3,480

Just made my 2nd purchase from this retailer & bought some Montane Terra trousers.
Website has a fantastic selection of well chosen pieces of kit/clothing.
Prices are very competitive & free delivery is quick via Parcelforce.

Very quick delivery of some new walking poles. Used them this weekend to climb Helvellyn. Lightweight and very strong.

Great product at a good price. Speedy delivery.

Fast delivery and good communication. But we expect that these days anyway.

So, what stands out? The shopping experience is excellent. Sorting by weight, price etc is easy. The recommendations from the staff and the top picks giving you confidence from their actual experience really help guide you. Keep it up!

They quickly replaced a headtorch that had broken shortly after I received it. After emailing to confirm the fault with the torch I was promptly sent a pre-paid return label. After posting it back I received a replacement torch within just a few days.

Ordered a new nemo eclipse pad, arrived within 48 hours of order

Amazing experience with the black diamond headlamp. It's bright enough to see everything on the trail at night and the red light mode is great for not blinding my friends

Excellent service,

Bought for Son's birthday. Cheaper than most other retailers and quick delivery with tracking. Excellent service.

Bought small item which worked erratically. Very very impressed with how they dealt with it, they did everything I wanted and more, ahead of me asking. The mark of good people - use this shop

Works, but thought the package had been opened before.

I've chosen to use this company multiple times because they're almost always the best value I can find, they never quibble over returns and most importantly, the customer service is second to none. I love the fact that many of the reviews on the site seem to have been tested first hand by people working in the store.
Every time I've called, the sales team has taken time to answer my many queries thoughtfully and truthfully; and followed up where needed. Most recently, Rob amazingly managed to get me a replacement item from the manufacturer even though it was on the cusp of the warranty expiring. I really feel everyone in the company goes the extra mile so customers have a good experience.

Astonishing nice people! Really good customer support. And good website.

Great price ,fast despatch.first class service.

Excellent communications, especially when I needed to contact the Company regarding my order. Rapid response and very helpful.

Used Ultralight Outdoor gear a few times now and it is always a great experience. Delivery is always fast and reliable. Great prices and excellent quality products. Will keep coming back for sure.

I had to pay return postage to exchange footwear that was 1-2 sizes under when it arrived. It would have been useful if they had indicated this when I purchased. I returned them for the next size up and was told it was not in stock and a refund had been summarily issued. Basically I am £7 down because their website doesn't tell the whole story. I will not be purchasing from these clowns again.

Very fast processing and dispatching of my order almost rivalling Amazon. Their reputation is well earned.