Easy to get free holster once I went into online site. I tried several times to scan QR code, but it did not work. With QR code, I would add holster to cart, but it would get deleted and go back to... See more

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Company details
We’ve got your back
Written by the company
- As the most trusted Smartphone Case Brand in the U.S.,
- OtterBox has grown from a garage in Colorado into a family-led global brand synonymous with quality. Since 1998, our top priority has remained the same—delivering superior protection to support you in everything you do, from home to work to play. We keep your tech safe and on trend so you can forge ahead with confidence—even on the tough days. Outsmart and outlast with OtterBox.
Contact info
United States
- 1-855-688-7269
- www.otterbox.com
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Easy order
Easy order. Good price. Was able to get belt clip without having to purchase complete case
May use AI-assist with repliesRead more
Free 2 day shipping? not really…👎🏻
“Free 2 day shipping on orders over Xx$” spent double that and still waited 5 days to get the cases for my accident prone wife and teenage sons brand new phones….luckily they didn’t break them while we waited. Phone cases are MEh quality at best anymore. OtterBox used to be top of the line, now just another case in a sea of cases that are equal or better quality for less money. No more otterbox purchases here unfortunately.

Reply from OtterBox
Wrong case
Delivery time was exceeding long. The product I ordered a case for pixel 9 and you sent me a case for some other phone and not what I ordered. I have no idea how to return it and get the correct case.

Reply from OtterBox
I've been buying OtterBox phone cases…
I've been buying OtterBox phone cases for over ten years and have been very happy with build and protection. For my most recent purchase the customer service came through for me when my case got lost in the mail and the representative sent me a new case right away.
Ms. Liz's Order
I really like the look of the otter box I ordered & the order was accurate & fast! Thanks again, I appreciate you so much!!!
Pretty easy to pick and order
Pretty easy to pick and order. The only hesitation was if the iPhone 13 models, maybe Pro and ProMax or some such, were all for the same sized iPhone13. I just took a guess. Hope it fits.
Doesn’t fit
This camera skin is t even close to fitting. To long on the left side to short on the right side a and the holes on the right side don’t match up

Reply from OtterBox
Otterbox has made it easy to order and…
Otterbox has made it easy to order and the products are top quality.
I've owned a cell phone since day 1 and…
I've owned a cell phone since day 1 and once I heard of otter box defender, expensive as it I'd, it still keeps my phone in mint condition and always have been and always will be a customer!
wrong phone clip
when i put in what phone i had & it gave me the belt clip for a different phone so i cant use them!

Reply from OtterBox
They’ve been great
What made it good was ordering it and almost instantly I got info back on it
Otterbox is always had my back
Otterbox is always had my back. I have nothing but positive things to say about their products and their Customer Service. Thanks a lot for always having my back for the past 18 years of me owning a phone.
I've used the Otterbox Symmetry for the…
I've used the Otterbox Symmetry for the past decade, and chose to buy one for my new iPhone 17,
I was offered a “free” OtterBox stand…
I was offered a “free” OtterBox stand with a code inside the case I ordered .
I redeemed it but it charms AMEX for it without allowing me to enter code.
I’m disappointed and have EF even opened it.
Please credit my account!
Melanie Verkins

Reply from OtterBox
The belt clip that was supposed to…
The belt clip that was supposed to match my new phone arrived and was way to big. Totally unuseable.....
Disappointed is a minor statement. Never buy otterbox again and I have had 4 over the years.

Reply from OtterBox
Terrible customer service
You advertised two day shipping. Ordered Tuesday night and did not receive until Saturday - not two day shipping. Items received too late as these were gifts. Had to purchase at Best Buy and run all over town. Have tried to call a half dozen times - no answer always on hold and the call-back feature that you state does not work. Great product but your customer service is worthless.

Reply from OtterBox
It would have been 5 stars if the…
It would have been 5 stars if the picture taking process would have been easier. The first picture wasn’t even available to take to I had to put in the picture of the broken piece in the second picture
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