Easy to get free holster once I went into online site. I tried several times to scan QR code, but it did not work. With QR code, I would add holster to cart, but it would get deleted and go back to... See more

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Written by the company
- As the most trusted Smartphone Case Brand in the U.S.,
- OtterBox has grown from a garage in Colorado into a family-led global brand synonymous with quality. Since 1998, our top priority has remained the same—delivering superior protection to support you in everything you do, from home to work to play. We keep your tech safe and on trend so you can forge ahead with confidence—even on the tough days. Outsmart and outlast with OtterBox.
Contact info
United States
- 1-855-688-7269
- www.otterbox.com
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Great person on the phone
Great person on the phone. Quick and efficient. Got everything done clearly, no hassels.
Short and sweet
I didn’t like the case I chose bc when dropped my new screen was cracked!
I wasn’t pleased with the purchase I made prior to this one!
May use AI-assist with repliesRead more
Otter try another one
My cover is grippy and easy to hold on to. The only problem is I have to remove the case to use my inductive charger

Reply from OtterBox
Not 2 day shipping as listed on your…
Not 2 day shipping as listed on your website. I needed this for a new phone before going on a trip and it arrived too late. Also it doesn't fit my Samsung 26 Ultra perfectly like the last 5-6 phone cases I have purchased from you in the past have.

Reply from OtterBox
I’ve been buying this product 10 or…
I’ve been buying this product 10 or more yrs now, product is good and reliable, strong
Got a new iPhone 17 and always used…
Got a new iPhone 17 and always used defender series. It’s the 5th defender I’ve owned and the only choice for me, plus nice new color choices.
Repeat customer, 10+ years
Great product, fast & reliable service keep me coming back to these cases with every phone upgrade. (Appreciate the free holster with my most recent defender case purchase, too!)
Everything about my order process was…
Everything about my order process was Great it was easy to get on the website and order my phone case and l will buy from otter box again and l would recommend for anyone looking to buy a Great product at a Great price to go to otter box to get phone products
The "FREE" holster wasn't the right one.
The "FREE" holster for the Mail in Otterbox for Samsung S26 Ultra was not the right one. But I bet you made a dale by just selling the phone protectrion without the holdter.

Reply from OtterBox
Excellent product and excellent service
Excellent product and excellent service, without doubt i would order again !
The product is well made
The product is well made. Wish the saddle was included with the case.
Otter pro defense
Great case for my Samsung 25. Very sturdy and has a good feel to it. Recommend
Nothing needs to be done five stars…
Nothing needs to be done five stars across the board.
Always been a great product.
Using OtterBox for years with no problems until now…
The case literally slips around as I’m trying to use my phone.. this does not feel like a protective case at all. Also, because of the material, I can no longer stick an adhesive on the back (for storing credit cards or anything)

Reply from OtterBox
Easy to order
Easy to order. Now let’s see if u can return the one I got that was the wrong size. Thanks
I just got a new otter box
I just got a new otter box for my new 17e. I’ve had an otter box for my old iPhone-a 10xr which was maybe 7+ years old. I can’t tell you how many times I have dropped my old phone and NEVER had the screen crack. The old otter case is falling apart but the phone is still intact.
That’s why I got another otter box—they are fantastic!!
Bait and switch
First off I buy a case with the advertised promo of free case. Cool. Scan QR code and go to order but one problem it wants to charge me 31 cents. No big deal right, wrong. It won’t let you charge your card unless it’s 50 cents. So I have to buy something else. So I do, a wireless charge. Works great and I got my 31 cents belt clip. When I received the belt clip it was for a max and not a pro normal size. VERY frustrating being I didn’t need a wireless charger and they shipped the wrong item. Miss the old CS. Either way companies grow and owners become greedy and quality starts to suffer. Good luck if you’re in the same situation.

Reply from OtterBox
Theouterbox is a durable material…
Theouterbox is a durable material warranty is great and was shipped quickly and packaged well
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