First time experience was absolutely amazing, workers were really helpful and respectful. They took their time with helping find the perfect shoes on a special occasion which is thoughtful of them.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Naeema was really patient with my specific taste, she showed me multiple choices and really identified what I would like and suit me and suit a lot of other clothing items. Naeema also gave great adv... See more
The chappy who greeted me in the store (didnt catch your name sorry!) Was very friendly and had a real knowledge of the shoes in the store and tried to help me find what i wanted. I was then greeted b... See more
Andre and Hannah were very kind and nice moreover assisted me with everything I needed ut was honestly one of the best ways I have been treated in a shop
Company details
- Shoe Store
- also in
- Streetwear Store
Written by the company
Origin Kicks is the UK's premier resell company with stores in both Westfield Stratford City & The Trafford Centre we are the destination for locating the rarest and most coveted sneakers produced. Whether it’s a rare collaboration that only dropped internationally or a limited-running sneaker that were exclusive to a small boutique, Origin Kicks aims to connect you with the items you want.
Contact info
39 Regent Crescent, The Trafford Centre, M17 8AA, Manchester, United Kingdom
- customerservice@originkicks.co.uk
- www.originkicks.co.uk
4.9
Excellent
585 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Andrè was knowledgeable and…
Andrè was knowledgeable and approachable. Helped us chose the right trainer for our son.
16 November 2024
Unprompted review
Incredibly swift dispatch and Quality…
Incredibly swift dispatch and Quality hard to find garment, at a reasonable price. Thankyou.
29 October 2024
Reply from Origin Kicks
Hi Mark,
Thank you for sharing your experience with us. We’re thrilled to hear that you were pleased with our dispatch speeds and the item. At Origin Kicks, we strive to make every visit special, whether online or in-store, and we’re delighted that we could make that happen for you.
We are looking forward to welcoming you back soon!
Best regards,
Team Origin Kicks
I love Origin Kicks
I was served by Jay and Shanie and I initially had no more plans of buying shoes this year but they offered me great styling tips making me want to come back here for my Christmas shopping. I will definitely be back!! Hope to be served by them again soon!!!
24 October 2024
Unprompted review
Reply from Origin Kicks
Hi Hilary,
Thank you for sharing your experience with us. We’re thrilled to hear that Jay & Shanie provided you with exceptional service in-store. At Origin Kicks, we strive to make every visit special, whether online or in-store, and we’re delighted that we could make that happen for you.
We are looking forward to welcoming you back soon!
Best regards,
Team Origin Kicks
amazing!!
naeema is so so so lovely!! she made us feel so welcome and helped us so much :)
9 October 2024
Unprompted review
Reply from Origin Kicks
Hi Phe,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Naeema.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Previously visited store in Trafford…
Previously visited store in Trafford centre just stumbled across the store in Manchester City centre. Just popped in to browse loved some clothing pieces. Tried a few things on for sizing staff were very help with giving advice on which size suited me the most they thought. Walked away with an essentials hoodie and a supreme x corteiz T-shirt. Successful shop will continue to shop origin kicks
27 September 2024
Reply from Origin Kicks
Hi Charlotte,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Naeema.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Amazing shopping experience
I was served by Stephan today , he was really nice and helped us with all our wishes and questions. Really did take his time with us , really a 10/10 experience
1 October 2024
Unprompted review
Reply from Origin Kicks
Hi Ronica,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Stephan.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Friendly member of staff
Friendly member of staff that served me, excellent customer service and happy with what I bought
26 September 2024
Reply from Origin Kicks
Hi Morgan,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Andre.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Great service from Kyah and Andre
Great service from Kyah and Andre, no rush, helpful, let me try a variety of shoes on and recommended some top aftercare products too!
5 June 2024
Unprompted review
Reply from Origin Kicks
Hi David,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Andre & Kyah.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Stefan greeted us very warmly and…
Stefan greeted us very warmly and provided great customer service. We enjoyed our trip into the store. We didn’t even know this store existed before but we’d happily come back.
17 September 2024
Unprompted review
Reply from Origin Kicks
Hi Immanuella,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Stephan.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Eddie the goat
Great service Eddie provided me the best knowledge and had lots of great talks about the shops history and the shoes they had 11/10 would 100% buy again
14 September 2024
Unprompted review
Reply from Origin Kicks
Hi Adil,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Eddie.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Perfection as a shop
Absolutely incredible in cleanliness and friendliness. Would recommend if you're buying expensive shoes.
14 September 2024
Unprompted review
Reply from Origin Kicks
Hi there,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store whilst shopping with us.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Amin gave the best customer service and…
Amin gave the best customer service and made it wellcome in the shop and should get a pay rise he is really professional and I felt like I can shop happy and help the best help they provide and I will be coming back
11 September 2024
Unprompted review
Reply from Origin Kicks
Hi there,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Amin.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Reply from Origin Kicks
Hi Hana,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store whilst shopping with us.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Great range of shoes and very helpful staff
Very large range of shoes, all very nice shoes at that, reasonable prices for the types of shoe. Also very helpful staff who helped get my size and deliver to my address for ones that didn’t have my size in store. Overall a great experience.
5 September 2024
Unprompted review
Reply from Origin Kicks
Hi Oliver,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience while shopping with us.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Great customer service
Stephen was really nice and helped me pick the perfect shoes to take home, the service in this shop is professional and impeccable, they treat you as friends and make sure you are always happy with your purchase.
5 September 2024
Unprompted review
Reply from Origin Kicks
Hi there,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Stephen.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Stephen was so amazing he’s such a…
Stephen was so amazing he’s such a great guy really helped me out today
4 September 2024
Unprompted review
Reply from Origin Kicks
Hi Shai,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Stephen.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Shopping at a good one 👌🏽
I had Eddy the store rep who was really helpful and nice. Made sure I was comfortable and made the right choice. The store manager as well Preme very forthcoming with honest information and transparent with the store pricing and all. Overall great experience. It did give luxury
30 August 2024
Unprompted review
Reply from Origin Kicks
Hi Chinomso,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Eddy.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Jake was so lovely and really helpful
Jake was so lovely and really helpful. He made my son really welcome and he was really knowledgeable.
3 September 2024
Unprompted review
Reply from Origin Kicks
Hi Rebecca,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Jake.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
The man who served me that day in…
The man who served me that day in Stratford was very rude. Bad service questioned whether I was gonna spend money .
28 August 2024
Reply from Origin Kicks
Hi Umar,
We appreciate you sharing your feedback with us. We're sorry that your recent experience fell short of your expectations.
We will pass this on to the relevant store manager and ensure our teams are trained correctly to give off the true Origin Kicks experience that you can see from our Trust Pilot, which we strive to give everyone.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Fantastic customer service
Very easy to deal with gave us options to others in stock with regards sizes available and worked well for what we needed to purchase
28 August 2024
Reply from Origin Kicks
Hi Walid,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Julia.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.