First time experience was absolutely amazing, workers were really helpful and respectful. They took their time with helping find the perfect shoes on a special occasion which is thoughtful of them.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Naeema was really patient with my specific taste, she showed me multiple choices and really identified what I would like and suit me and suit a lot of other clothing items. Naeema also gave great adv... See more
The chappy who greeted me in the store (didnt catch your name sorry!) Was very friendly and had a real knowledge of the shoes in the store and tried to help me find what i wanted. I was then greeted b... See more
Andre and Hannah were very kind and nice moreover assisted me with everything I needed ut was honestly one of the best ways I have been treated in a shop
Company details
- Shoe Store
- also in
- Streetwear Store
Written by the company
Origin Kicks is the UK's premier resell company with stores in both Westfield Stratford City & The Trafford Centre we are the destination for locating the rarest and most coveted sneakers produced. Whether it’s a rare collaboration that only dropped internationally or a limited-running sneaker that were exclusive to a small boutique, Origin Kicks aims to connect you with the items you want.
Contact info
39 Regent Crescent, The Trafford Centre, M17 8AA, Manchester, United Kingdom
- customerservice@originkicks.co.uk
- www.originkicks.co.uk
4.9
Excellent
585 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pink shirt woman
Very nice to speak to but the pink shirt was not very aesthetically pleasing and severely affected my non-existent epilepsy. Please force her to wear some more nuetral colours, thanks babtunde father of kunta kente
26 July 2024
Unprompted review
Hannah B sold her good shoes that would…
Hannah B sold her good shoes that would match her outfit which is very disappointing, she said she would give me free shoes however and would take them off your wall as she is in love with me and kept on asking me to come back in the shop
26 July 2024
Unprompted review
Reply from Origin Kicks
Hi Blake,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Hannah B.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Loved the staff!!!
24 July 2024
Unprompted review
Reply from Origin Kicks
Hi Malak,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience whilst shopping with us.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Stephan served us today he was amazing…
Stephan served us today he was amazing and took very good care of us. 10/10 experience would come again.
24 July 2024
Unprompted review
Reply from Origin Kicks
Hi Shahanara,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Stephan.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Great customer serviced
James was a great help to us, recommended some good products I could use on my shoe and was a great person helping me find the right one.
23 July 2024
Unprompted review
Reply from Origin Kicks
Hi Luca,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with James.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Amazing experience overall
Amazing experience overall.
Stephan did a great job showing me around the store and introducing me to the wide variety of products. This resulted in an informed and satisfying purchase. Thank you!
17 July 2024
Unprompted review
Reply from Origin Kicks
Hi Agata,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Stephan.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Birthday trip
We visited today and the my daughter was able to get exactly what she wanted. The service Matt gave us was excellent. Super patient, helpful and very personable. Would 100% recommend.
17 July 2024
Unprompted review
Reply from Origin Kicks
Hi Natalie,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Matt on your daughter's birthday.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Great service I was served by James and…
Great service I was served by James and if it weren’t for good service I probably won’t have got the shoe
13 July 2024
Unprompted review
Reply from Origin Kicks
Hi Eli,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with James.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Amazing service/ Amazing products
Amazing service. The staff was incredibly welcoming and friendly. Alongside that there was a variety of amazing products elevating the experience
16 July 2024
Unprompted review
Reply from Origin Kicks
Hi Muhammad,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience whilst shopping with us.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Reply from Origin Kicks
Hi C,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Karl.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Reply from Origin Kicks
Hi Chris,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience whilst shopping with us
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
James was a great help
James was a great help! Engaging in good conversation with me and made me feel at ease when walking around the store, took an interest into the shoes and clothes I liked and help me to choose my purchase! Thank you James!
12 July 2024
Unprompted review
Reply from Origin Kicks
Hi Molly,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with James.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Excellent and friendly customer service…
Excellent and friendly customer service and very nicely packaged
8 July 2024
Unprompted review
Reply from Origin Kicks
Hi Hafsa,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience whilst shopping with us
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Stephan and Stephen are very nice and…
Stephan and Stephen are very nice and welcoming , they heard my needs and they answered my enquiries kindly. I will definitely be back to purchase!!
8 July 2024
Unprompted review
Reply from Origin Kicks
Hi Ashanti,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Stephan & Stephen.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
good service from Stephan
good service from Stephan, has great sneaker knowledge. Will be back
8 July 2024
Unprompted review
Reply from Origin Kicks
Hi there,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Stephan.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
The staff were helpful and especially…
The staff were helpful and especially James who served me loved a chat and dead friendly
7 July 2024
Unprompted review
Reply from Origin Kicks
Hi Harry,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with James.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Hashim good job
Hashim good job, just cost daddy a fuckload. Will not be visiting again sadly 🥲
6 July 2024
Unprompted review
Reply from Origin Kicks
Hi there,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Hashim.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
sent the wrong size and the box was…
sent the wrong size and the box was damaged when i recevied the correct size was the biggest let down after spending £380 never use them again
26 February 2024
Great shopping experience …
Jake R was really helpful and friendly and put my son at ease trying to decide which trainers to get! He was a great sales guy! Thanks
5 July 2024
Unprompted review
Reply from Origin Kicks
Hi Katrina,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Jake.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
Reply from Origin Kicks
Hi David,
Thank you for taking the time to leave us feedback on your experience.
We're so glad you had a positive experience in-store with Karl.
We look forward to serving you again soon, whether online or in-store.
Thanks,
Team Origin Kicks
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.