SCAM ALERT – STAY AWAY OMG 🚨‼️ I used what was advertised as a 0.10 € one-time service. 24 hours later I was charged 49.90 € without any clear warning that I was signing up for a recurr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
SCAM ALERT – STAY AWAY OMG 🚨‼️ I used what was advertised as a 0.10 € one-time service. 24 hours later I was charged 49.90 € without any clear warning that I was signing up for a recurr... See more
Company replied
Disgusting scammers! Had to spend my whole morning dealing with a fraudulent £49 bank request from this orange sunshine LLC fraudulent company after I simply used a one off 10 pence service for a simp... See more
Company replied
I was caught out like every other mention of this company. Looking to trail an image AI App. and agreed to the 10p charge. didn't think or see anything mentioning an additional £49.90 for the day a... See more
Company replied
Absolute fraud and scam. Have skimmed my Paypal account of £49.90 by stting up an automatic transfer without my permission and without any prior warning. They need to be closed down
Company replied
Orange Shine is a B2B online fashion wholesale marketplace where retail buyers can find brands, manufacturers, and importers at cheap prices for their fashion boutiques and stores.
17777 Center Ct Dr S #250, 90703, Cerritos, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jerica was of great assistance, and I love the user experience on Orange Shine!
Lisbeth was very helpful today. She didn’t know the answer over the phone but reached out with the answer less then an hour and she helped correct what needed to be corrected, before the day was over! Thank you so much!
Needed help finding available colors in an item, and got them to me in less than a minute. Thank you!
Everytime we have had a issue orangeshine has been so helpful.
Thank you so much lizabeth for your outstanding help that you helped get my access back to one of my favorite vendors as well has helping me understand what was going on my orders! Awesome keep up the great work!
I sent an email about a couple of items that I noticed were not being shipped. A representative named Jerica emailed me back promptly and was so helpful! Great customer service!!!
Placed an order but the item was sold out so I had to cancel and Jessica was able to help me very quickly
I can't complete my payment and Jerica on the messenger help me
Hello my name is Krystal I just started my online boutique LovelyRoze I’m super excited thanks to jerica Garcia for helping me out your amazing I appreciate your work!
I've been very happy with the prompt service I have been provided. The vendor sent an incorrect color and Cecilia from customer service quickly resolved the issue.
Lisbeth was awesome help!! She helped me in any way that I needed. She found out the info I was inquiring about & also got back with me in a timely manner.
I placed a wrong size order. Two days later I realized my mistake and reached out to see if it could be changed before shipping. Lisbeth was very prompt in responding to my dilemma and was able to get in touch with the manufacturer and get the correct sizes ordered before the wrong order was shipped. I appreciated her promptness and her ability to understand my concern. She made my day!!
Jerica was very helpful and got the answers very quickly to my issue... no long waiting period.... very efficient and courteous.
I was always a fashiongo customer and but I thought of giving orangeshine a try. I tried placing an order then i get prompted by a message that I need to upload documents such as pictures of credit cards and sign releases of credit card, and ID pictures, this is all to place a purchase, who does this in 2020? If this is called security its actually the opposite! Uploading ID cards and a Credit cards pictures is dangerous! They haven't heard of website security and insurance extensions such as stripe or signifyd ?? Which made me suspicious about placing an order. If they can't manage a website i'm not trusting in giving them all of these documents. Ridiculous. Say away from Orangeshine and stick to FashionGo, it's safer, and they have the same suppliers anyway.

Reply from OrangeShine
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.