SCAM ALERT – STAY AWAY OMG 🚨‼️ I used what was advertised as a 0.10 € one-time service. 24 hours later I was charged 49.90 € without any clear warning that I was signing up for a recurr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
SCAM ALERT – STAY AWAY OMG 🚨‼️ I used what was advertised as a 0.10 € one-time service. 24 hours later I was charged 49.90 € without any clear warning that I was signing up for a recurr... See more
Company replied
Disgusting scammers! Had to spend my whole morning dealing with a fraudulent £49 bank request from this orange sunshine LLC fraudulent company after I simply used a one off 10 pence service for a simp... See more
Company replied
I was caught out like every other mention of this company. Looking to trail an image AI App. and agreed to the 10p charge. didn't think or see anything mentioning an additional £49.90 for the day a... See more
Company replied
Absolute fraud and scam. Have skimmed my Paypal account of £49.90 by stting up an automatic transfer without my permission and without any prior warning. They need to be closed down
Company replied
Orange Shine is a B2B online fashion wholesale marketplace where retail buyers can find brands, manufacturers, and importers at cheap prices for their fashion boutiques and stores.
17777 Center Ct Dr S #250, 90703, Cerritos, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jerica was a great help. She was able to able to check on an item and provide the information I needed.
Belinda R. has been assisting me with an issue on one of my orders. She gave me great Customer Service, she's very pleasant and patient, and followed through for me. She is great! She took care of everything so I didn't have to stress. She's wonderful!
I had a minor issue and Lisbeth took care of it right away. She was very helpful she respond quickly it was a pleasure working with her.
Quick response and nice to work with! Resolved my issue right away!
This review is 100% about The Orangeshine Hub and Ms Cristina Flores ❤️💥❤️💥❤️💥 My company had a terrible, unprofessional, they didn't care at all experience with one of their vendors but Ms Crist was so Patient, Honest, Hardworking, Very Outgoing on the situation because The Vendor that we ordered from sent three cases of terrible shoes of 18prs. All 18prs. Was defective and the vendor refuse to refund my money. Even with the defective pictures and videos, they would not refund. Orangeshine and Ms Cristina, made the situation easy going, which I didn't see any other way because Orangeshine has always been fair, thanks so much for this!!!
I have purchased from a few vendors with Orangeshine and Lashowroom and haven't had any problems until. I purchased from Nylon. So Orangeshine banded me because of Lashowroom. I sent multiple messages to the vendor that I was over charged for product I didn't receive. They didn't care to reach out to me until my bank acted. I have screenshots of my emails with no response. I thought these two business were legit bit obviously they only care about the vendor and not the consumer being over charge typical. I definitely will be contacting BBB.
jerica, was an amazing help. she answered all my questions with detail and fast!!
Had an issue signing in and spoke to Jerica who was super helpful. I was surprised at how easily my problem was solved.
A TRIPLE 10 STAR TO LISBETH WHO SAVED THE DAY AND SAVED ME TONS OF $$$$$ WHEN SHE HELPED CHANGE AN ORDER IN THE NICK OF TIME. LISBETH, DESERVES THE HIGHEST STAR RATING. THANK YOU GIRL.....

Reply from OrangeShine
Omg I talked to Lisbeth Flores she is outstanding. She's a very good listener. She goes above and beyond.She handle my situation. I never been so pleased before. Whenever I call I will be asking for her. She's the best!!!!!!!

Reply from OrangeShine
I had the pleasure of Working with Lisbeth today. I Called into the customer service department pretty frustrated. Lisbeth listened intently to my concerns and she gave her word that she'd get to the source of the issue. Lisbeth called me back with solutions, not excuses! She's is Awesome!
Good messaging customer system. Jerica offered me great customer service and helped me with my request.
Thanks to Jerica... she answered all my questions in a timely manner.
I want to thank you Jerica for her assistance, she was very helpful and patient. I look forward to doing business with the company. Amazing customer service!!!
Jerica was so helpful and patient throughout the process and handle my complaint very professionally. Thank you Erica from Orangeshine.
I am a new boutique owner and I had problems placing my order. I wasn't able to speak with any one until I was done taking care of my children. I thought they would have been closed due to it being after 8pm where I live, nope I was wrong. They were still open and I was able to chat with someone to get my issue resolved. Jerica guided me in the right direction and explained thoroughly what needed to be done so I can complete my purchase. She provided me with the link that I need and stay in the chat with me to make sure that I got everything correct.
Customer service was wonderful today. Had an inquire about my order not shipping & they reached out to vendor immediately.
Jerica gave excellent service.
I had an issue with my Billing information and she was very professional and helped me to resolve my issue.
Thanks!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.