Onlineticketexpress Reviews 

How can this company be 40% excellent when every review is bad. They are clearly a bunch of crooks as they never respond to any contact once they have your money

I had some tickets for the match a between Sevilla CF and FC Barcelona that was to be held on 04/05/2020, then postponed to 09/19/2020 and finally canceled due to the health crisis of COVID-19.
After the cancellation of the game, initially I was given the possibility to choose between returning the money, losing a small amount or obtaining a credit for the full amount of the purchase. At that time we choose the first option. Later we were told that this refund could not be made and that it had to be a credit to use before 01/01/2022, and since we had no choice, we accepted this option.
The problem has come with the return to the stadiums of the matches, which has been this summer (2021), when I have tried to make different purchases of tickets to use my credit, I have not been able to finalize it in any of the cases, since the system When introducing the credit payment, it does not accept the full credit, and only allows a part corresponding to approximately half of the purchase to be used, pretending that the remaining amount is paid again later.
After multiple attempts to solve this problem by mail and by phone, they have given me absolutely no solution and the problem persists.
Now they don´t answer my emails nor calls.

I don't know if its a full blown scam or whether its just an unprofessional company. We ordered 2 tickets for Liverpool - AC Milan. First we only received one ticket. Then we were told 2 hours before both our tickets have been canceled and we would be refunded. We had already traveled to Liverpool. Then they said the tickets were delivered (but they weren't). When presenting with email evidence they stopped responding. No refund. No response. Order 542432. M Anders

SCAM!! TOTAL SCAM SITE DO NOT USE.

Left me without ticket and money.
Will report to the police.

Seriously... I wouldn't recommend this company to my worst enemy. Was on vacation in Europe and found out a few of my favorite bands were going to be together at a show within an hour of where I was. I picked out the first company I found online... unfortunately this one... and have regretted it ever since.

ZERO customer service. Literally... none. Couldn't get a hold of them when my tickets didn't arrive by the day of the show. I was willing to pick them up from somewhere if I could've just got help. Ended up having to buy tickets from a scalper, paying much more than they were worth, AND THEN couldn't get a refund because they "assured" me that the tickets were shipped.

Right...

I REALLY hope everyone reads this before using onlineticketexpress :(

Very bad company... if this is the way you want to make money... I suggest you robe a BANK. I have purchased 4 tickets last weekend and Yes... I did not check the reviews and YES... no tickets, money gone... If you get in contact with them it's only when you want to buy something, then they try to get your money. If you already bought tickets you will get a computer answer. Never buy here... for me it was too late, I hope for others not. So, be careful and NEVET buy products here.

Spent £400 on tickets to a Barcelona vs Juventus friendly game on the 8th of aug for a friend who lives in Barcelona. When he went to the game his was told his e-ticketsx2 were already used that day and he could not enter. I have spent 4 weeks trying to call this company with no response and with email they once said they will investigate but I have no update and they are now ignoring my emails ! £400 I could have pissed into the wind ? Terrible company ! For all I know they could be selling multiple copies of e-tickets online to unsuspecting tourists ! Do not use ! Do not use! Desperados

Payed for liverpool vs chelsea for 28th augest never answer none my emails no tickets ever turned up complete scammers went burnly
Liverpool the week before purchased
Tickets from livefootballtickets.com they are good service onlineticketexpress are scammers stay well away from
Them!!!!!!

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31.
They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C.
Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back.
This really feels like fraud, so my advise to anyone, don't buy anything from these guys!!!

Just one word for those guys. Criminals. I think institution should stop this website as soon as possible as what they do is totally illegal!
How hundreds of poeple will be refunded?

SCAM!! TOTAL SCAM SITE DO NOT USE. Left me without a ticket to Wales v Denmark Euros match tomorrow. I live in Netherlands and wasn't aware Wales fans weren't allowed to buy tickets from UEFA, so I googled it. This came up and looked legit. TOTAL SCAM. Paid €212 and continuously lied and put me off via email and live chat. Then website went down. But back up now. Don't use these in a million years. Total con artists. Will report to the police.

This company is a scam Do not go there You will not get tickets they just take your money they do not reply to phone calls or emails look at all the other reviews

Total scam - stole hundreds of pounds for two supposed EURO tickets. No tickets and no way to contact them. NEVER USE THEM

I concur with all the negative reviews already written after being conned out of hundreds of pounds for two European Championship tickets that never arrived. Try contacting them by hone and email and you will realise that this company must not be legitimate or honest. DO NOT TRUST THEM!

DO NOT USE - Scammers - they do not hvae the tickets to sell. Emails ignored and the tickets for a Premier League game never arrived despite all assurances. No one picks up the phone and you are left in limbo. I wish I could give no stars

Onlineticketexpress is definitively a scam. They will never answer the phone, their mails are expedited, no discussion possible. I asked to cancel a Euro 2020 ticket as UEFA will put tickets in ballot due to Covid and they respond that the credit will be applied for future use. No refund.
I wish I visited Trustpilot before my ticket purchase. I will complain to the European Anti-Fraud econsumer.gov.

This Website is a SCAM. Not honest at all. Stole thousands of Euros from sport loving fans such as myself then doesn't bother again. I am surprise this Website is still operational and even more surprised it's based out of Dubai. I've lodge a case with Dubai Municipality. Dubai is strict on such things. I got coned out of almost 1000 Euros for Premier league tickets in 2020 for Matches that was eventually played behind closed doors. Refund never came nor an email reply despite dozens of email. No valid telephone number. This person is making a living out stealing from people. So wrong! One day i guess karma will catch up with him or her.

Made the purchase for 3 tickets for a football (soccer) game and never received them and of course was not offered a refund. It's just a rip off. I believe that some people do eventually get their tickets, but do you want to play against the odds especially with so many better more credible service providers in the market.

They Will be happy to take your money and u Will never get a ticket