One Call Insurance  Reviews 

The answer to my call was verycquick and the agent dealt in a very professional manner is a positive and efficient way.

AA4 was really helpful in sorting my renewal quote. Thank you

Jack (JA7) quickly grasped the situation and informed me my quote would be available overnight. This saved wasting time in providing the information to me piecemeal and will allow me to make a considered decision tomorrow.

Very helpful and efficient from AI 7 thank you

*NP3* agent helped me get a better price while keeping the same benefits. Had a great experience.

Great service and very professional straight to the point had all the figures in front of her very confident, outstanding

I had a good competitive quote. I spoke to KK5 on the phone as I had to insure a new 1st of September registration and wanted to get the details right.
KK5 was very thorough and made sure my existing insurance on another of my motorbike policies was correctly updated with my claims record. This being to ensure my insurance was still valid.
KK5 was polite and helpful.

LN1
very helpful young man.

Dealt with two of your agents to renew my policy. During the course of the conversation with the first agent it transpired that you no longer take American Express. I agreed to supply details of another card provided payment is taken 5 days before my policy renewal date which is 23 sept. There was a technical difficulty and the first agent couldn’t take payment. I was promised a call back from another agent JF2 who duly called me and completed the transaction with me. I have just checked my credit card online and payment has been taken immediately which is not what was agreed with the first agent.

I had a deadline to meet when providing information to one call and was fortunate to be connected to (Benjamin) aka Agent BB7. I am not very computer literate and Benjamin was very patient and gave me instructions over the phone which allowed the matter to be resolved.
Excellent Service!

Nice helpful advisor Solved my issue quickly would recommend One Call Just one issue which seems to be quite common is getting an answer from a real person Once you have got through it takes some time to actually speak to someone

SB8 was very helpful regarding change of vehicle on insurance policy and went through process very efficiently with me.

Excellent service - tried to change my car insurance (re change of vehicle) online but unable to do so therefore l rang One Call and spoke to Tom (TH3) who was extremely helpful and patient explaining exactly what my new policy would entail, very happy with service provided. Thank you.

Quick and easy renewal, gave me a better quote so very happy.
Thanks to Szymon Walczyk for helping 👍🏻

There was a bit of confusion regarding the renewal of my car insurance. After speaking to LN1 everything was resolved and explained to me clearly. Very happy with service.

Sam was extremely helpful and knowledgeable
Excellent customer service

KS8 helped me add a second vehicle to my policy, she was precise and clear in both her questioning and answers, made the process seem less and easy to understand. Would highly recommend based on the service provided by KS8

Had cause to make contact to discuss my insurance renewal quote for car use in a volunteer responder role. Franklin (FF2) listened to my query and mapped out how this change would affect my renewal premium. He then went on to explain enhanced policy options which had additional benefits, given the additional use of my vehicle. Communication with Franklin was clear and concise which led me to renew my cover with One Call.
Very happy with the overall experience with FF2 as a member of the customer service team.

KT7 - swift to take chat, polite, helped with my query and resolved, even re checked my re build figure for accuracy. Thank you