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NL Hire Reviews 352

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TrustScore 5 out of 5

4.9

Van Rental Agency
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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service and the helpful, friendly staff across various branches. Many people appreciate the efficiency and ease of the overall process, often noting quick service and smooth operations, even for last-minute needs. The staff are frequently praised for their accommodating nature, professionalism, and ability to make the hiring experience stress-free. Reviewers also commend the well-maintained and clean vehicles, contributing to a positive overall experience. The company is often described as running like a family business, with staff knowing customers by name and providing personalized attention.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, professionalism,... See more

Service

Users describe positive interactions with service, consistently highlighting it as great, excellent, and even... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the efficient and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service and good price. Needed a van last minute and they were able to accommodate straight away. Good customer service throughout. Great tidy medium size van, easy to drive and managed t... See more

Rated 5 out of 5 stars

Thanks to Chris (manager at Leeds Branch) for getting our driver back on the road this morning after a breakdown. He was so helpful, helping the driver get recovered on the motorway and getting a new... See more

Rated 5 out of 5 stars

I’ve used NL Van Hire Batley a few times now, and they’ve always been excellent. The vans are clean and well maintained, and the service is friendly and efficient. Booking is simple, price is great an... See more

Rated 5 out of 5 stars

All the 'Batley' staff are amazing! I've used NL Commercials for over 30 years. Their service is second to none! Highly recommend NL Commercials to anyone! Proper staff! Clean vans (new too) would lo... See more

Company details

  1. Van Rental Agency

Written by the company

NL Hire is a family owned vehicle rental and fleet management company. We have been supplying vehicle hire solutions to our customers for over 40 years.

Contact info

4.9

Excellent

TrustScore 5 out of 5

352 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

I recently used this van hire company…

I recently used this van hire company and had a very positive experience from start to finish. The booking process was straightforward, with clear pricing and no hidden fees, which I really appreciated. The staff were friendly, professional, and happy to answer any questions I had, making the whole process smooth and stress-free.
Batley branch!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience, within 30 minutes of booking and picking up the keys, Paulene was very helpful and I'm looking forward to using them again.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Chris Booth Leeds Branch

Thanks to Chris (manager at Leeds Branch) for getting our driver back on the road this morning after a breakdown. He was so helpful, helping the driver get recovered on the motorway and getting a new van swapped over. Exceptional service as always. Thank you NL

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service at Darlington branch. Needed an MPV at short notice after being let down by another company. Answered phone on a bank holiday, even though they were closed and confirmed that a vehicle was available. Went to the office next day and the vehicle was ready for me.

29 December 2025
Unprompted review

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