NEXT LEVEL UK Reviews 

509
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often noting their robust construction and impressive detail, which many feel justifies the cost. The wide selection of items is also a significant highlight, with many finding exactly what they've been searching for, making it a go-to for unique collectibles and gifts. Reviewers frequently commend the fast and well-packaged delivery, with many orders arriving quicker than expected, even during busy periods. The service is often described as amazing, with helpful and informative staff, and the ordering process is generally smooth and easy to navigate. However, some customers also noted issues with delivery, including delayed shipments, items arriving damaged, or problems with courier services. A few other people also felt that some products had minor manufacturing flaws or discrepancies from their online images.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many describing items as well-made, good... See more

Quality

Customers consistently note positive experiences with quality, praising the amazing craftsmanship and... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Order

Reviewers mention positive feedback about their orders, with many expressing satisfaction and stating they... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing helmet. My son is absolutely delighted with his stormtrooper helmet. It's perfect for any fan. He can't wait to go to our local comic con now. Fast delivery. Will definitely order again.

Rated 5 out of 5 stars

Easy to select and order the product. The delivery was prompt and very well packaged. When the lightsaber arrived it came with loads of free things including an excellent hard carry case. The Darksabe... See more

Rated 5 out of 5 stars

Saw and decided to impulse buy a product for my nephew. Ordered it on Sunday 21st and it arrived on Tuesday 23rd December (expected to take longer with it being so close to christmas). The product def... See more

Rated 5 out of 5 stars

The wide range of products is simply amazing; it has something for everyone. The quality of products sold is first-class, and the customer support team is extremely helpful and friendly. I recommend t... See more


4.4

Excellent

TrustScore 4.5 out of 5

509 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(509)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a Rengoku Nichirin sword from…

I ordered a Rengoku Nichirin sword from NextLevelUK and I’m really impressed. The quality is amazing and way better than I expected. It feels solid, looks great, and was packaged really well. Overall, I’m very happy with my purchase and would definitely recommend them.

31 August 2025
Rated 5 out of 5 stars

Received our Pokémon crystal ball

Received our Pokémon crystal ball, my grandson loved it. The quality is superb it is beautiful. We will definitely be ordering some more and collecting the collection when grandma has some more pennies.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Warhammer of perfection

Outstanding speed and efficacy of transaction. Smooth checks to ensure age appropriate purchase and excellent shipping time. All-round, a perfect transaction. My thanks!

18 August 2025
Unprompted review
Rated 3 out of 5 stars

Delivery and the item

The packaging and delivery was very quick and well packaged.
The helmet overall was okay though the helmet rim appeared to be roughly cut or trimmed and the internal padding not set loose and not set correctly. Seemed like a rush build from the previous helmet I ordered before.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Next Level Customer Experience At Comic Con in Dublin

I attended Comic Con in Dublin with my little boy, who is six. He fell in love with a lightsaber on the Next Level stand. I explained that he could put it on his Santa list as he had already gotten pictures and other bits and pieces during the day. He looked very sad as he walked off. One of the guys from the stand came after us to say he gets to pick one kid to win a prize, and my little guy was his. He gave him the lightsaber and made his day/ year. He is still absolutely thrilled with it. What a lovely thing to do.

10 August 2025
Unprompted review
Rated 5 out of 5 stars

Incredible replica

I've searched high and low for the perfect Hylian shield replica and this is absolutely perfect, it's metal and looks exactly like the game, comes with handles at the back you can use to hold it like a shield and also comes with attachment and nails to put on the wall. I was always quite hesitant based on price compared to quality of all replicas different websites sell, but this one is by far worth the money and amazing quality, if you're a big Zelda fan and want to add to your collection, this is an absolute must

31 July 2025
Rated 5 out of 5 stars

I bought my item from a stand at Hyper…

I bought my item from a stand at Hyper Japan. It was great customer service from the lads there. They let me look at the prop and check the quality before I paid. It was delivered to my house within 4 days in the exact same condition. My second purchase from them, and I'm very happy again, I'll see you next year!

19 July 2025
Unprompted review
Rated 5 out of 5 stars

The replica Witch King of Angmar Sword…

The replica Witch King of Angmar Sword was bound by great packaging. When unveiling the sword, it seemed as if a flash of fire glimmererd from the blade rendering fear to friend and foe alike.

In short, great item, packaging and delivery time. Thanks.

5 July 2025
Unprompted review

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