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Rated 3 out of 5 stars

Bought controller for grandsons ps4 it didn’t work returned on 3/12/23 and still waiting for replacement . Think service is rubbish won’t use company again

Rated 2 out of 5 stars

Tactical backpack is so small, my wallet or a sandwich would barely fit in it. It's a tough built purse about the size of a baseball cap. Not very useful fir carrying much at all.

Rated 5 out of 5 stars

I bought a couple of used xbox360 games in great condition,delivery was fast and everything was packaged properly. Will definetely order again!

Rated 5 out of 5 stars

They have helped me so much put so much effort in since the Brexit and the riots happening currently I can’t believe how well they actually do things.

Company details

  1. Gaming service Provider

Information provided by various external sources

Nieuwe, Oude en Retro Games koop je bij Next-Level.nl Bij next-level.nl vind je het grootste aanbod van videogames. Al sinds 1992 en met meer dan 22,000 verschillende producten op voorraad zijn wij één van de grootste videogame retailers in Nederland,. Met ons assortiment bestaande uit waaronder Nintendo, Playstation, Microsoft, PC en Blu-Ray, hebben we voor ieder wat wils. Onze assortiment videogames gaan terug tot 1983, voor kinderen, tieners en volwassenen. Onze inkopers zijn altijd op zoek naar de de beste producten op gamegebied. Mede door onze inkoop in onze winkel wisselt ons assortiment ook regelmatig. Ben je op zoek naar een specifieke game, een accessoire of bijvoorbeeld pluche? Bij next-level.nl zit je helemaal goed! Voor de kleine portemonnee heeft next-level.nl een groot aanbod aan tweedehands, waaronder ook een groot aanbod next-gen videogames. Retro kopen bij Next-Level Ons retro assortiment bestaat onder andere uit MSX, Atari, Commodore 64, Neo-Geo, Turbografx, Sega, en Nintendo. Met een grote voorraad boxed games en losse cassette's bieden wij ook een stukje nostalgie. Inkoop en Inruil Heb je jouw spel uitgespeeld? geen probleem, bij next-level ruil je probleemloos oude games in voor inruil tegoed of contant geld. U kunt hiervoor terecht bij één van onze vestigingen of u kunt een vrijblijvend een aanvraag doen via de mail. Verzending binnen nederland en bijna elk land in Europa! Voor elke bestelling betaal je bij ons maar €1,95 verzendkosten, is het totaalbedrag boven de €70 euro betaal je helemaal geen verzendkosten. Woon je buiten Nederland en wil je bestellen in onze webshop, dan is dit geen enkel probleem, wij leveren namelijk ook gewoon buiten Nederland. Voor €5.99 leveren wij in bijna elk land binnen Europa.


Contact info

3.9

Great

TrustScore 4 out of 5

308 reviews

5-star
4-star
3-star
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1-star

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Rated 1 out of 5 stars

Bought a Spiderman 2 PS5 controller but…

Bought a Spiderman 2 PS5 controller but the touchpad is broken, doesn't work as well as a PS5 controller should as have to press the PS button to activate controller on a game but pauses automatically, I returned the product but never got a refund back, they deleted my account and I feel like I have been scammed as girlfriend bought it me so I have wasted £56.24. DO NOT PURCHASE FROM HERE AS THEY STEAL YOUR MONEY as no reply via email for 3 weeks now

14 January 2025
Unprompted review
Rated 1 out of 5 stars

Took forever to get here and don't work…

Took forever to get here and don't work it's a f**king scam knock off these pricks just want your money do not buy anything from them your wasting your money those five star reviews are fake I got a PS4 controller just buy one from a trusted place

17 December 2024
Unprompted review
Rated 2 out of 5 stars

Tactical backpack

Tactical backpack is so small, my wallet or a sandwich would barely fit in it. It's a tough built purse about the size of a baseball cap.
Not very useful fir carrying much at all.

10 February 2023
Unprompted review
Rated 1 out of 5 stars

Fake!!!

Fake. Fraud. Bought a controller. No email confirmation, no support. and ripped me off with shipping price.

No refund as of yet.

21 January 2023
Unprompted review
Rated 1 out of 5 stars

Selling fake products

Selling fake products, fake Sony ps4 controllers with poor headphone audio, plastic clicky buttons that don't feel right, but the analogue sticks had no issuse and very responsive (suprisingly)

24 December 2022
Unprompted review
Rated 1 out of 5 stars

FAKE/ COUNTERFIT/DODGY

They sell fake counerfit stuff that don't work
Ps4 controller fake n don't fuction
STEER CLEAR

Next level electronics website
Momem games. Email
Audio on line. Payment
All the same

28 September 2022
Unprompted review
Rated 1 out of 5 stars

Counterfeit goods

This company has supplied me with 2 counterfeit PS4 controllers

They have offered me a refund. However, what with having to post them to the USA (I'm in the UK) - along with stories on here of people, eternally, waiting for refunds - I'll just put this down to experience and shop elsewhere, in future.

This is a cautionary tale...

3 August 2022
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Buyer beware. Ordered a telescope that was worthless, I threw in garbage . Found out I have been charged monthly for the past year 25.00 for a membership, I have now paid approximately 300.00 for a gadget from mega gadgets that originally cost 50.00. I was told I received a discount and signed up for a membership, totally scam.

27 July 2022
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible, I would like to take back the one star rating, really, this fraudulent and fictitious company have made a practice of scamming their customers. I recently made a purchase on the website. I never received a confirmation of my order, or a update on when the purchased products will be shipped. Everytime I would ask for details a ticket with the same response will be sent to me via email. I asked for a refund, and instantaneously, no more tickets were received. Do not buy from this unethical company- as the company takes customer funds, and you never receive the products or merchandise. I am going to file a formal complaint with both the Better Business Bureau and Consumer Affairs. They will not get away with committing frauds and scams on hard working customers.

30 January 2022
Unprompted review
Rated 1 out of 5 stars

garbage

garbage, took weeks to arrive, no invoice or tracking number. Sold as new but not in original packaging and did not include charging cable

15 November 2021
Unprompted review
Rated 1 out of 5 stars

Took my money no payment their customer…

Took my money no payment their customer service email is fake will not work and phone number not working but they keep updating the website with new stuff. Been two weeks and nothing no word no response no product. Total scam how they are still able to be in business is beyond me I guess the fbi is to busy arresting parents at school board meetings to investigate blatant fraud.

28 October 2021
Unprompted review
Rated 1 out of 5 stars

Good gone bad

Unfortunately, they have not fulfilled a £200 order from August 2020. I have received goods perviously, maybe 2-3 times and they have been great, but something has changed. They responded in November 2020 apologising and assuring me they will get it sorted as long as I sent the TXID, which I did but that's the last I heard from them. I have emailed twice a month since, but I do not get any response now, I've opened new tickets but similarly no response. It's such a shame as I've had some great buys from them. Anyway as it stands now, I'd advise avoiding the site. Just another story of a good one, gone bad... Ashes to ashes 😪💩

16 February 2021
Unprompted review
Rated 1 out of 5 stars

It is a scam site

It is a scam site. DONT BUY.
They took the payment but never sent the product. They sent a most likely fake DHL tracking number which showed delivered when it wasn't.
The customer service refused to investigate and request DHL for proof. That itself shows that they never sent the packet.

3 February 2021
Unprompted review

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