NEXT LEVEL UK Reviews 

509
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often noting their robust construction and impressive detail, which many feel justifies the cost. The wide selection of items is also a significant highlight, with many finding exactly what they've been searching for, making it a go-to for unique collectibles and gifts. Reviewers frequently commend the fast and well-packaged delivery, with many orders arriving quicker than expected, even during busy periods. The service is often described as amazing, with helpful and informative staff, and the ordering process is generally smooth and easy to navigate. However, some customers also noted issues with delivery, including delayed shipments, items arriving damaged, or problems with courier services. A few other people also felt that some products had minor manufacturing flaws or discrepancies from their online images.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many describing items as well-made, good... See more

Quality

Customers consistently note positive experiences with quality, praising the amazing craftsmanship and... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Order

Reviewers mention positive feedback about their orders, with many expressing satisfaction and stating they... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing helmet. My son is absolutely delighted with his stormtrooper helmet. It's perfect for any fan. He can't wait to go to our local comic con now. Fast delivery. Will definitely order again.

Rated 5 out of 5 stars

Easy to select and order the product. The delivery was prompt and very well packaged. When the lightsaber arrived it came with loads of free things including an excellent hard carry case. The Darksabe... See more

Rated 5 out of 5 stars

Saw and decided to impulse buy a product for my nephew. Ordered it on Sunday 21st and it arrived on Tuesday 23rd December (expected to take longer with it being so close to christmas). The product def... See more

Rated 5 out of 5 stars

The wide range of products is simply amazing; it has something for everyone. The quality of products sold is first-class, and the customer support team is extremely helpful and friendly. I recommend t... See more


4.4

Excellent

TrustScore 4.5 out of 5

509 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(509)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely quality helmet

This is the first time I have purchased from Next Level UK, and I am so pleased I did.
I purchased an At -At driver helmet and the quality is so good and the delivery was quicker than expected.
I had a nice email from Zoe again very fast reply.
I would recommend Next Level and will purchase again.
Thank you.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

The model arrived good price good…

The model arrived good price good service good people thank you very much. I need a nuclear bomb next so I can sort a few problems here and in the channel and North France. 🫣😂😂 Thanks again I'm happy. Happy Christmas to you all at next leve

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

Originally received the wrong item. Then I had to return and wait for them to receive before they sent me the item i ordered. When it came the paintwork was nothing like on the website and they refused to refund me until I pay to return it. They said there was nothing wrong and it’s meant to be that way. Won’t use this company again.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Service is amazing

Service is amazing, Very informative and helpful to find what looking for. I love coming here to buy swords as a present for my partner. Please please please have Demon Slayer Rengoku Metal Katana back in stock for march. He really wants it and I wouldn't shop anywhere else

28 February 2025
Rated 5 out of 5 stars

Quality Items

2 superb items,excellent quality and value for money, arrived in 2 days aswell,highly recommend this business 👌

27 November 2025
Rated 5 out of 5 stars

Great service

Great service, arrives really quickly, the craftsmen of the sword is outstanding, probably my favourite sword so far. Brilliant, oh, and at a very reasonable price.

3 November 2025
Unprompted review
Rated 4 out of 5 stars

Great purchase

The Pokemon 3D Crystal Ball Pokeball Ninetales Night Light I purchased is as beautiful as described.
It reached it's destination on time and in one piece, there was some trouble with the ups delivery, as they gave us the wrong address for picking up the parcel, but everything went fine.
Thank you for a great product.

31 October 2025
Unprompted review
Rated 1 out of 5 stars

False advertising!

Bought a replica helmet but it was not as advertised - helmet was completely different to the one in the photo they were selling it from. This is now the second helmet from them like this. Another return. Lesson learned.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

First Lightsabre I brought and it was Good!

Had a pleasure of meeting the people behind some wonderful movie accurate and custom Lightsabre designs at the MCM Comic Con and got myself a cool looking Black/Gold Hilt straight out of the Star Wars Jedi Survivor Video Game. Beautiful slick design for a pretty surprising decent price.

Had a bit of a clumsy time understanding the instructions manuel and figuring out how to turn it on and change colours and such but I once I did it was golden. Wish I had a second one to at least test out the proper strength of the LED Sabre part of it but as a collects item its well worth it and as tested at the event, the LED sabres themselves do appear to be very durable making for excellent fun Lightsabre Combat.

The weight of the hilt itself felt very good. Having tried out a few before selecting my one, there was a good vareity of heavy and not so very heavy hilts with some simple designs to very elegnant ones.

Overall it was easy to charge and put the LED blade in and as mentioned the vareity of different custom designs to the more movie accurate ones are incredible though the movie replicas are much more expensive but if you are a hardcore fan who can afford it then 100% go for it.

Can't wait to add another to my collection in the future.

25 October 2025
Unprompted review

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