I would rate lower if i could. wasted my time and effort. Asked for documents that were irrelevant. I already have mortgage with RBC secured and NESTO argued needed more info Also did credit check to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Me and my wife can only speak with the biggest gratitude towards Elisha Salazar in the way he handled our mortgage from the beginning until it was paid off. He helped us during Covid when we were sic... See more
Company replied
I had a great experience with Nesto. When we wanted to make changes to the mortgage, E.D. Salazar, a Senior Mortgage representative, made the entire process easier by fully explaining what needed to... See more
Company replied
Its my second time using Nesto and I had a good experience both times. This time, I worked mostly with Karun Khanna and he was really patient, quick to respond and truly helpful along the whole proces... See more
Company details
Written by the company
At nesto, we’re on a mission to offer a positive, empowering and transparent property financing experience, simplified from start to finish.
Contact info
2200 Rue Stanley, 1er étage, H3A 1R6, Montreal, Canada
- +1 833-447-4403
- inquiry@nesto.ca
- www.nesto.ca
3.9
Great
354 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend nesto! Will work with them again for sure.
I felt like I was being honestly informed by experts that had my best interest at heart. They knew what they were talking about, were friendly, clear, trusting and FAST! I really appreciated working with nesto. They made my renewal experience far less daunting that I thought it would be.
20 January 2025
Unprompted review
Reply from nesto mortgages
Hi Tom👋
Thank you for your kind words! At nesto, our mission is to make property financing as simple, transparent, and stress-free as possible, so it’s amazing to hear that you felt informed and supported throughout your renewal. Our team is always here to provide expert advice with your best interest at heart.
Wishing you all the best✨
I recently renewed my mortgage with…
I recently renewed my mortgage with Nesto, and it was my first time working with an online mortgage company. From start to finish, the process was incredibly easy and straightforward.
A huge shoutout to my mortgage advisor, Jean-Pierre Magar, who went above and beyond to make everything seamless. They were professional, knowledgeable, and always quick to respond to my questions. Their guidance and support made what can often be a stressful process feel effortless.
I'm beyond happy with the entire experience and highly recommend Nesto to anyone looking for a smooth and simple mortgage renewal process. Thank you for making this such a positive journey!
13 January 2025
Unprompted review
Seamless process from start to finish
Seamless process from start to finish. I was concerned it might be complicated and a headache to switch and not worth the hassle. I continued to wait for an issue or a problem but nothing. When I say seamless I mean nonissue from start to finish. They checked in after applications, after approval and maintained communication through the entire process. Hands down. Best experience I’ve ever had dealing with a mortgage renewal/ application. One very happy client.
13 January 2025
Unprompted review
Great experience with Nesto Mortgage
Great experience with Nesto Mortgage. Professional, efficient staff were accommodating and accessible.
4 January 2025
Unprompted review
Reply from nesto mortgages
Hi Eric👋
Thank you for your 5-star review! We're so glad to hear you had a great experience with nesto. Our team takes pride in being professional, efficient, and always accessible to our clients. We're here to help whenever you need, and we look forward to assisting you again in the future. Thanks for trusting nesto with your mortgage journey!
Bestest customer service ever
Bestest customer service ever! Amazing communication from nesto. Happy to have renewed our mortgage with them
11 December 2024
Unprompted review
Reply from nesto mortgages
Hi Chantal,
Thank you for your incredible review! We're thrilled to hear that you had such a positive experience with our team and that our communication stood out. Providing exceptional customer service is at the heart of what we do, and we’re so glad we could make your mortgage renewal a smooth and satisfying process.
Thank you for choosing nesto✨
Very responsive and clear…
Very responsive and clear communication. Almost effortless actually.
1 November 2024
Unprompted review
Reply from nesto mortgages
Hi Mike👋
Thank you so much for your review! We're thrilled to hear that you found our communication clear and the process effortless.
Thank you for choosing nesto ✨
Smooth Experience
Overall great experience, process was quick and painless. Contacts were friendly, knowledgeable, easy to reach and always got back to me fairly quickly.
29 November 2024
Unprompted review
Reply from nesto mortgages
Hi Dale 👋
Thank you so much for your wonderful 5 star review! We're thrilled to hear that you had a great experience with us and that the process was quick and painless. It's great to know our team’s friendliness, knowledge, and responsiveness made a positive impact.
We truly appreciate your kind words. If you have any further questions or need assistance in the future, don’t hesitate to reach out! 😊
Excellent customer service and very…
Excellent customer service and very knowledgeable service and best deals for mortgage brokers
20 November 2024
Unprompted review
Reply from nesto mortgages
Hi Bayou,
Thank you for your kind words and 5-star review! We're delighted to hear you appreciated our excellent customer service, knowledgeable guidance, and competitive mortgage deals. Our goal is to provide the best experience possible, and your feedback means a lot to us. If there’s anything else we can assist you with, don’t hesitate to reach out.
Thank you for choosing nesto! ✨
Excellent service and product!
My experience with Nesto was nothing but seamless, from an easy online application in the evening to a phone call the very next day from an extremely well-versed professional named Elischa.
I have had some bad experiences with pushy brokers who don't communicate well and seem to only care about one thing: closing the deal with their chosen lender.
Elischa took the time to explain all of the options available and gave excellent advice on the best product for my family's needs. No question was too much, and it was evident that the decision was ultimately mine to make.
I felt well-informed and comfortable. Overall, it was a refreshing experience and how making one of the most significant decisions in your lifetime should be.
Not only this, but we also got a lower rate and better flexibility than any other lender or broker could offer.
I will be recommending Elischa and Nesto to all of my friends and family.
6 November 2024
Unprompted review
Reply from nesto mortgages
Hi there,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Elischa provided such personalized and transparent service, guiding you through every option with your family's needs in mind. It's wonderful that you felt comfortable and well-informed throughout the process, and we're glad we could offer a rate and flexibility that met your expectations. Your trust means a lot to us, and we’re grateful for your recommendations to friends and family. If you ever have further questions or need assistance down the road, we’re just a call away!
I had a great experience with Karun
I had a great experience with Karun; he worked with me for a while as I got my finances in order, and was very response to emails. Happy with the mortgage I ultimately ended up with.
31 October 2024
Unprompted review
Reply from nesto mortgages
Hi Matt,
Thank you for sharing your experience! We're so glad to hear that Karun was able to support you throughout the process and that you’re happy with the mortgage you chose. Keeping communication open and being responsive is something we value, and it’s great to know Karun delivered on that. If you have any questions in the future, don’t hesitate to reach out. Congratulations on your mortgage!
Nakita at Nesto
Fantastic! I really can't say enough good things about Nakita. From the beginning of the process to end (and even beyond), she was there with the answers to my many questions. She speaks very candidly and gives you her insights as to the best path forward for your own individual mortgage needs. I would definitely recommend Nesto and specifically Nakita for anyone currently looking.
1 September 2024
Unprompted review
Reply from nesto mortgages
Hi Mike,
Thank you so much for this wonderful review! We're delighted to hear that Nakita made the mortgage process seamless for you from start to finish—and even beyond. It’s fantastic to know her candid advice and personalized guidance helped you find the best solution for your needs. We’re thrilled to have earned your recommendation and are here for any questions you might have in the future.
Congratulations on your mortgage! ✨
I would highly recommend Elischa David…
I would highly recommend Elischa David Salazar for his fantastic customer service. He was professional and promptly followed up with all communications. He is an expert dealing with mortgages. I will definitely contact him in the future.
1 November 2024
Unprompted review
Reply from nesto mortgages
Hi there,
Thank you for your recommendation! We’re so pleased to hear that Elischa provided the professional, responsive service you needed. His expertise and dedication to clear communication are what we strive for, and it’s wonderful to know he made a positive impact on your mortgage experience.
Wishing you all the best ✨
A competitive mortgage solution
Nesto is truly set to revolutionize the mortgage industry. Their documents and processes are transparent and everything is done online. One of the best online lenders. Highly recommend
30 September 2024
Unprompted review
Reply from nesto mortgages
Hi Mathan 👋
Thank you for your kind words! We're thrilled to hear that you found our transparent, fully online process so effective. We strive to provide a seamless and straightforward experience from start to finish. Your recommendation means a lot, and we’re here to support you whenever you need.
Thanks for choosing nesto! ✨
Peace of mind with a great team
Renewing mortgages is a daunting task. Everything they did made that part of my life easier. It is because of them that I was able to feel lighter and not worried about my mortgage. With that extra energy, I’m able to enjoy precious moments with my 10 months old. Can’t thank them enough.
24 September 2024
Unprompted review
Reply from nesto mortgages
Hi Sophie,
Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that our team was able to make the mortgage renewal process smoother and less stressful for you.
Knowing that our efforts allowed you to spend more quality time with your 10-month-old brings us immense joy. It's our goal to provide exceptional service and support to our clients, and your review is a testament to that.
Thank you again for choosing nesto.
Mortgage Experience with Nesto
My experience was great. As soon as I was connected with a mortgage advisor (Karin Khanna) the experience was quick and easy to understand. If I had questions my advisor answered them quickly and thoroughly. In addition, Karun always answered my calls or got back to me very quickly. Nesto paid and transferred funds to my legal team on time with no delays. The only part of my experience that I would have liked to be quicker would be getting connected with a mortgage advisor sooner. It took a while for pre approval to be processed. Overall a fantastic experience and I would highly recommend using Nesto.
18 September 2024
Unprompted review
“I had an excellent experience working…
“I had an excellent experience working with Karun at Nesto. From start to finish, they were professional, responsive, and extremely knowledgeable. They took the time to understand my financial situation and provided clear and tailored advice that made the entire mortgage process smooth and stress-free. I especially appreciated their ability to answer all my questions in detail, ensuring I felt confident in every step. I highly recommend Karun Khanna and Nesto for anyone looking for a straightforward and supportive mortgage experience
6 September 2024
Unprompted review
Reply from nesto mortgages
Hi Samarpith👋
We're so happy to hear that your experience with Karun was exceptional! It's our goal to make the mortgage process as smooth and stress-free as possible, and it sounds like Karun did a fantastic job.
Thank you for taking the time to share your positive review, however we would love to change that 4 star review into a 5 star review. Please don't hesitate to reach out to us at support@nesto.ca for further feedback.
Regards,
nesto team✨
Eve Berardelli really helped me to get…
Eve Berardelli really helped me to get approved and with a rate that I was very happy with.
8 August 2024
Unprompted review
Reply from nesto mortgages
Hi Jeremy 👋
Thank you for your kind words! We're delighted to hear that Eve was able to assist you in securing a mortgage approval and a rate that met your expectations. Our team is committed to providing personalized service and helping our clients achieve their homeownership goals. We appreciate your trust in nesto✨
5 stars from the first call to the approval
Buying a house can be stressful and also confusing at time because it is not something we do often. I called my representatives many times. They both always took my calls without ever showing exasperation. They were very comforting by providing very explicit and detailed answers to every single question I asked. I will recommend Nesto to all my friends. Thank you Olivier and Alexander helping me getting my dream house
21 August 2024
Unprompted review
Reply from nesto mortgages
Hi Louis 👋
Thank you for your kind words and 5-star review, Louis! We're thrilled to hear that Olivier and Alexander were able to provide you with the exceptional guidance and support you needed throughout the home-buying process. Our team strives to make every client's experience as smooth and stress-free as possible.
We appreciate your trust in nesto and are grateful for your recommendation to your friends✨
Amazing service
Amazing service! Fast response time. Well done, team.
16 August 2024
Unprompted review
Reply from nesto mortgages
Hi Henri 👋
Thank you for your 5-star review! We're thrilled to hear that you had a positive experience with our team. Your feedback about our fast response time is especially valuable to us. We're committed to providing excellent customer service and appreciate your recognition of our efforts.
Thank you again for choosing nesto for your mortgage needs✨
Incredible Experience at Nesto
We had the pleasure of dealing with Elischa at Nesto for our mortgage needs. Elischa was friendly, knowledgeable and made the process very easy for us to understand and navigate through. Nesto helped us every step of the way, and ensured that we ended up with a great rate and incredible mortgage package.
15 August 2024
Unprompted review
Reply from nesto mortgages
Hi Vincent 👋
Thank you for your 5-star review! We're delighted to hear that you had a positive experience with our team.
We're especially pleased to know that Elischa provided you with exceptional service. Our team is committed to making the mortgage process as smooth and stress-free as possible, and we're thrilled that Elischa exceeded your expectations.
We're also happy to hear that nesto was able to help you secure a great rate. Our goal is to find the best possible solutions for our clients.
Thank you again for choosing nesto.✨
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.