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Neilson Active Holidays Reviews 

938
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 388 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly friendly and knowledgeable staff members who always go above and beyond to ensure a fantastic time. Guests thoroughly enjoy the delicious food, excellent resort facilities, and wide variety of fun activities available both on and off the water. Many people appreciate the seamless arrangements so much that they immediately book return trips for upcoming years. Some reviewers were not happy with the booking process, noting that it was sometimes difficult to clearly see available dates and prices. A few individuals also mentioned facing challenges when trying to organize complex cabin or hotel arrangements, leading to extra steps.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and exceptionally knowledgeable across all resort activities.... See more

Booking process

Customers consistently note positive experiences with booking_process, describing the online system as... See more

Holidays

Reviewers mention positive feedback about holidays, highlighting a great mix of relaxing and active... See more

Service

People report positive experiences with service, highlighting the supportive staff and well-organized... See more

User experience

Customers had positive experiences with user experience, finding the portal easy to navigate and simple to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had such a great week in Mauritius with Neilson Holidays - all the staff were fantastic and the activities were great. A special mention for the kids club that our three children aged 5, 8 and 11 h... See more

Rated 5 out of 5 stars

Great resort with lovely laid back social vibe . Beautiful setting. Remote Greece but for me that’s part of its charm. Great tennis and reality lovely MTB routes - lots through olive groves, vines etc... See more

Rated 5 out of 5 stars

The booking process was reasonably straightforward however it was not easy to see what dates and prices were available. Done choices on moving to next page would say your dates not available so slight... See more

Rated 5 out of 5 stars

Great activities, tennis team were knowledgable and great fun too. All staff throughout the resort are really friendly and we enjoyed the trip so much, we booked another Neilsons holiday whilst sitt... See more



Company details

  1. Tour Operator
  2. Beach Resort
  3. Luxury Hotel
  4. Ski Holidays
  5. Ski Resort

Written by the company

Neilson offers a range of award-winning overseas active holidays across seven countries, including beach clubs, ski chalets and yachts. There aren't many companies where 7 out of 10 of our guests return to relive the experience again, and again. Mind you, there aren't many holiday companies like Neilson. In part it's because we're in some of Europe's most beautiful locations - across Greece, Sardinia, Croatia and Turkey - and now Mauritius. All our activities are inclusive, likewise the delicious, locally sourced food. And in part it's because of how a Neilson holiday makes you feel. Our holidays are a unique alchemy; the enthusiasm of amazing guests and the dedication of equally amazing staff; a willingness to give it a go now and have a laugh about it later. We call it good energy and you'll feel it the moment you walk into any of our resorts.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

938 reviews

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4.6

All reviews

(938)

394 reviews in the last 12 months

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Rated 3 out of 5 stars

Bit glitchy

It was very hard to book on a phone and I had to switch to the computer. That was a bit annoying. Also, the lead name had to match the payment details and that’s not very sensible as the lead may not be the payer. Surely you could have the option to change the billing address. Again, had to restart the whole process because of that.

7 June 2026
Rated 5 out of 5 stars

Fantastic Neilson Experience Again

Fantastic staff, wonderful food & service in restaurant. Great support from the sports staff on beach, cycle rides etc. Food so amazing again. Third time visiting & this time took 10 other friends along too- had a fantastic time.

10 May 2026
Rated 5 out of 5 stars

Fantastic activity holidays

Fantastic activity holidays that kids really love. Great food. Clean quiet resort. Very impressed with staff - friendly, efficient and helpful. Booking process was straightforward and monthly interest free payment option helps to spread the cost

3 June 2026
Rated 5 out of 5 stars

Resort is great

Resort is great. Staff are great. So many things to do. Love it. I always thought it was boring just coming back to the same place again but at this stage of life with a young child it just works.

1 June 2026

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