Utterly useless. Terminated my policy without telling me they wanted a new bank mandate. When I asked for a new quote they were twice the price of other marine insurers. In a crowded market there are... See more
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See what reviewers are saying
Worked with Andrew on getting a new Home and auto quote . Let me tell you something...... Andrew was transparent and offered the best options available. I personally did my own research and called... See more
I had motorcycle insurance with them at a good rate for Yamaha R3 as I was thinking to upgrade to higher cc bike , I got a quote for a Yamaha R6 which they gave around 276 dollars a month which was qu... See more
Company replied
I am no longer a customer since end June 2018, yet I have received insurance renewal in the mail in August. Trust your office has updated systems to operate client files and yet my file has not been u... See more
Company details
Information provided by various external sources
At Navigators Insurance we specialize in providing insurance solutions for every lifestyle. We don't mess around with insurance jargon, we get down to finding the right coverage for the things that matter most to you. Whether you're a home owner or tenant, whether you drive a car or an RV we are here to help. Navigators Insurance is part of McLean Hallmark Insurance Group Ltd.
Contact info
10 Konrad Cres., L3R 8T7, Markham, Canada
- 9054706040
- www.navigatorsinsurance.ca
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very helpful do get the best deal
very helpful do get the best deal
Thank you
Very good service
Very good service. By Carl Suddick. I am very happy. Thanks
Customer service needs a lot of…customer service
Customer service needs a lot of improvement.
Need to have extensions for staffs. Can’t call and speake to 10 different staff when you already dealt with another staff previously on the same topic.
Recent Purchase of a Car
Amanda Pacheco and Belinda Tavares were both extremely helpful organizing insurance on a car we just purchased. Very satisfied with the service.
Overall a good experience
Overall a good experience. Helpful associate. Nothing to be critical of.
Excellent Service
Excellent, prompt and professional advice and service provided by Morgan Doherty of Navigators Insurance. He helped with my not-so-standard insurance needs, answered all my questions, researched and provided the best available options. Very refreshing and reassuring to deal with a knowledgeable professional who was so accessible and responsive to all questions and concerns.
Special thanks Roya Hamedankhah
Special thanks Roya Hamedankhah
Fast. Clear. Kindly. Real professional job.
It was pleasure to communicate with her.
Customer service
The staff member(Roya) I dealt with responded promptly to questions, provided excellent service and follow up.
My experience with Andrew was great
My experience with Andrew was great. Very professional and knowledgeable in every aspect.
Thanks for your help.
Kevin Clairman
Great no problem
I have police report saying it was not…
I have police report saying it was not my fault and they are still saying I'm at fault... I also have been into the office numerous times and the person I gave the police report to never sent it to my insurance company but said she did.. have sent her email since she's never in the office apparently and still no reply ..its been months !

Reply from Navigators Insurance
A first time car buyer
As a first time car buyer there are many different stresses that accompany a purchase of that magnitude, insurance often being one of the biggest, but not with staff member Dylan Polfliet. Not only was this company able to provide me with the best priced insurance from Windsor to Toronto, I was able to get all of my business taken care of via email and phone simply and quickly, which was extremely convenient!
I have just recently found out about the companies enticing policies for motorcycle insurance when you pair it along with existing car insurance which will definitely be put to use summer 2019.
I will be passing this company along to friends and family who are over paying or not getting the service they deserve.

Reply from Navigators Insurance
Rachelle Bugelli
Recently I got a phone call from Rachelle Bugelli as my house insurance came due for renewal. Rachelle was very professional and understanding and she managed to listen to my concerns. After understanding all of my concerns, she called me back with the solution to make my insurance policies easy to manage going forward. Thank you Rachelle.

Reply from Navigators Insurance
Always a pleasure
Always a pleasure to speak with representatives !

Reply from Navigators Insurance
i got responce from agent
i got responce from agent, but till now (3 weeks) i did't get the papers of my car insurance(with car change).
Agent said some system delay.
Very hard to get in contact with a…
Very hard to get in contact with a broker
Insurance Renewal To Customers with Closed Accounts
I am no longer a customer since end June 2018, yet I have received insurance renewal in the mail in August. Trust your office has updated systems to operate client files and yet my file has not been updated and closed. I have emailed Vivian last week. I hope to hear from her after the Labour Day weekend!
Top notch agents for all my needs with…
Top notch agents for all my needs with good advice on everything i needed

Reply from Navigators Insurance
Staffing changes made my decision at a…
Staffing changes made my decision at a reduced rate. You had excellent reps previously.

Reply from Navigators Insurance
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