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Mystic Boarding Reviews 

1,246
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 361 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt shipping and top-notch product quality, noting that gear arrives quickly, functions exceptionally well, and features durable materials that easily handle regular water sports activities. People deeply appreciate the comfortable fit of the items and find the overall online shopping experience incredibly smooth, reliable, and pleasant. Some reviewers were not happy with sizing inconsistencies and fit discrepancies, mentioning that certain items ran too large, felt uncomfortably tight, or lacked proper body proportions. Additionally, a few customers experienced frustrating delivery delays, missing items, or difficulties tracking their parcels after completing an order.

What people talk about most

Product

Users describe positive interactions with product, noting that items such as helmets, wetsuits, and impact... See more

Quality

Clients share positive opinions on quality, frequently praising the great fabric, durable materials, and... See more

Delivery service

Consumers find delivery service to be efficient, frequently praising prompt shipping times and convenient... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as many customers report satisfaction with fast... See more

Service

Reviewers express great satisfaction regarding the service, frequently highlighting fast delivery, quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The bag fits my board perfectly and initial quality seems high. I love how light and sturdy the bag is. Unfortunately, with a board/bag this large, I was really expecting there to be a shoulder strap... See more

Rated 4 out of 5 stars

Delivery was fast and good. The process for returning goods - unsatisfactory. I didn't know how to do it (no info available in the ordering eMails). And I had to pay 7.99€ for the return. That is not... See more

Rated 5 out of 5 stars

The product I wanted was available, delivery was quicker than expected, and although it has only had a couple of uses so far, the wetsuit is meeting all expectations: - The materials seem sturdy a... See more

Company replied

Rated 5 out of 5 stars

We found the towel hoodie at a local Muskoka retailer and bought it for our seadoo, by the time we got back to our campsite we had decided we needed a few more and now the whole family is hoping they... See more


Company details

  1. Activewear Store
  2. Outdoor Clothing and Equipment Shop
  3. Surf Shop

Written by the company

The leading brand for kitesurfing waterwear and accessories. Here to break boundaries. Crafting kitesurfing gear that embraces modern technology and durability, since 2002.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,246)

415 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Delivery service, product quality!

2 June 2026
Mystic Boarding logo

Reply from Mystic Boarding

Thank you! Glad both the delivery and the quality of the Poncho Explore lived up to expectations.
Hope it becomes your go-to for warming up after every session!

Team Mystic

Rated 5 out of 5 stars

Endure Wingvest - MEGA

Hey Mystic
Had my first session on my new Endure Wingfoil vest today. Hard to believe how massive the effect of this vest had on my riding. I was using a waist harness before, but this is like a different world. The comfort is MEGA and the placement of the pull from the wing when hooked in gives such perfect control, that I was able to ride faster than I had ever done before by 3 knots. Crazy that this feeling came not from a foil, or a wing, or a board, but from an impact vest with a harness system. Everything about this vest is awesome – so happy with it. Before this I had a Mystic impact vest without the harness system, and I still have it, 5 years later, still wearable and doing the job – I'll use it for chilled out free ride days when I won't use the harness.
All in all, so happy with this Endure vest – absolutely perfect quality from one end to the other. Thanks very much!

14 June 2026
Unprompted review
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Reply from Mystic Boarding

Whoa, what a write-up - thank you so much for sharing this!! This is EXACTLY the difference the Endure Wing Impact Vest is built for - that higher hook position and spreaderbar setup give you way more leverage and control than a waist harness, so hearing it actually translated into real speed gains on your very first session is awesome to hear!
And major respect to your old Mystic vest still kicking after 5 years, that's the kind of gear we love to hear about. Have a blast on those chilled free ride days with it, and even more epic sessions ahead on the Endure!
Enjoy, see you out there!

Team Mystic

Rated 5 out of 5 stars

Good service

Good service, the garment fits perfect.

5 June 2026
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Reply from Mystic Boarding

Thank you! Glad the Brand Shorty 3/2mm Bzip Flatlock Women fit you perfectly and the service was on point.
Hope it gets plenty of warm-water sessions this season!

Team Mystic

Rated 5 out of 5 stars

Easy and fast

Easy ordering process and fast shipping

2 June 2026
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Reply from Mystic Boarding

Thank you! Glad ordering the Brand Swimshort was smooth and it arrived quickly.
Hope they get plenty of wear by the water!

Team Mystic

Rated 5 out of 5 stars

Products are of excellent quality

Products are of excellent quality, and arrived right in time.

2 June 2026
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Reply from Mystic Boarding

Thank you! Glad the Legacy Helmet arrived right on time and met expectations on quality.
Hope it stays comfortable session after session - enjoy!

Team Mystic

Rated 5 out of 5 stars

The best customer service.

Fastest shipping!

26 May 2026
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Reply from Mystic Boarding

Thank you so much for the kind words! Glad the Vortex Neoprene Jacket 3/2mm reached you so quickly.
Hope it keeps you warm all season long!

Team Mystic

Rated 5 out of 5 stars

Great product

Great product, fast delivery.

27 May 2026
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Reply from Mystic Boarding

Thank you! Glad the Stealth Bar Surf arrived quickly and ticked the boxes on quality.
Hope it gives you a smooth, secure setup out on the water!

Team Mystic

Rated 5 out of 5 stars

All perfect

Sustainable, high quality, beautyful products. Quick delivery.

26 May 2026
Mystic Boarding logo

Reply from Mystic Boarding

Thank you! Glad both the quality and sustainability of these pieces came through, and that delivery was quick too.
Hope you enjoy them all season - see you next order!

Team Mystic

Rated 5 out of 5 stars

Will be purchasing more!

Great quality products and super fast shipping!

26 May 2026
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Reply from Mystic Boarding

Thank you! Glad the Star Impact Vest Fzip Women hit the mark on quality, and that shipping was fast too.
Hope it serves you well out on the water!

Team Mystic

Rated 5 out of 5 stars

Met and exceeded expectations

The product I wanted was available, delivery was quicker than expected, and although it has only had a couple of uses so far, the wetsuit is meeting all expectations:
- The materials seem sturdy and durable.
- All seams appear well stitched and in good condition.
- I appreciate the Velcro tab inside the zipper that allows the collar to be held down while the back is open, so that the Velcro doesn't accidentally stick to the inside of the wetsuit while putting it on.
- It kept my child warm during a very cold swim in May.

11 May 2026
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Reply from Mystic Boarding

Thank you for this detailed and thoughtful review! We're glad the Mystic Star Fullsuit 3/2mm Bzip Flatlock Kids arrived quickly and ticked all the boxes straight away.
You've spotted exactly what makes this suit stand out - the Flatlock stitching is built to last, and that Velcro tab inside the back-zip is one of those small details that makes a real difference when getting kids suited up in a hurry. Most importantly, knowing it kept your child warm during a cold May swim is exactly what the Fox lining on the chest and back is designed for.
Hope your little one gets many more sessions out of it - we'd love to hear how it holds up through the season!

Team Mystic

Rated 5 out of 5 stars

Mystic did a great job and is one of my…

Mystic did a great job and is one of my favorite brands. The product quality is top notch, the web experience smooth, and delivery timely. Great brand good operation, keep it up!

19 May 2026
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Reply from Mystic Boarding

Thank you for the kind words! Great to hear the whole experience came together smoothly from start to finish.
The Majestic Fullsuit 5/3mm Fzip and the Supreme Glove 4mm Precurved are a solid combo for cold-water sessions - hope they treat you well out there for many seasons to come!

Team Mystic

Rated 5 out of 5 stars

Excellent communication amazing deals…

Excellent communication amazing deals and a amazing g company for watersports

20 May 2026
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Reply from Mystic Boarding

Thank you so much - this really means a lot to the whole team! Great to have you as part of the Mystic community.
See you on the water!

Rated 5 out of 5 stars

Amazing!

Fast delivery and the quality is amazing! Very happy with this brand, I definitely recommend buying their wakeboarding products!

19 May 2026
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Reply from Mystic Boarding

Thank you - this made our day! Really glad the delivery was smooth and the quality lived up to expectations.
The Mystic Vandal Helmet, Earpads, and Star Impact Vest Fzip Wake Women are a solid wakeboarding setup - hope they serve you well out on the water for a long time. See you on the wake!

Team Mystic

Rated 5 out of 5 stars

Quick response from your company about…

Quick response from your company about the misunderstanding of the address and high quality clothes.

13 May 2026
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Reply from Mystic Boarding

Thank you for the kind words! Really glad we could sort out the address mix-up quickly and that the Mystic apparel and boardshorts hit the mark on quality.
Hope to see you back soon - enjoy the sessions!
Team Mystic

Rated 5 out of 5 stars

Exactly as I expected

Exactly as I expected, and quick delivery

12 May 2026
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Reply from Mystic Boarding

That's exactly what we aim for! Really glad the order met your expectations and arrived on time.
See you next time!
Team Mystic

Rated 5 out of 5 stars

Can recommend

Ordered from them a few things, everything is fine: fast shipping, fast delivery. Quality of the products is no-brainier for me for quite some time now.
Recommended.

26 November 2025
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Reply from Mystic Boarding

Thank you - always great to hear from a returning customer! Glad the orders keep coming through smoothly.
The Mystic Brand Hood Sweat is one of those pieces you just keep reaching for - hope it stays a wardrobe staple for a long time. See you next order!
Team Mystic

Rated 5 out of 5 stars

Very fast delivery

The products were ordered and shipped from the Netherlands late Friday afternoon and arrived at my private address in Denmark the following Tuesday—an impressively fast delivery.

11 May 2026

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