Smooth ordering process. Annoying when it comes to cancelling orders that have already been paid for: I once tried cancelling a few minutes after placing the order (accidentally placed 2 orders) one e... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There are products where the serving sizes in the top missmatch the one in the description. Switching from my pc to my phone some products disapeard from my cart
Company replied
Nice fabrics, efficient nutrition products, but the prices are a bit high, even after applied discount
Company replied
There is no other brand I would choose, simply the best, quality products, lots of discounts and you always can find something you really need
Company replied
Company details
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United Kingdom
- www.myprotein.ro
4.0
Great
1K reviews
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Wrong protein value
On the site they say the Mocha flavour has 82g of protein/100g product, but in reality it only has 72. Otherwise it has a good taste and it mixes well.
14 May 2026
Reply from Myprotein
Hello Alex,
Thank you for leaving your review.
I can confirm the information on site confirms the Mocha flavour contains 72g/100g. I do apologise for any inconvenience caused.
Should you happen to have any further queries, please don’t hesitate to contact us and we will be happy to assist.
Kind Regards,
Kayleigh
Horrible delivery service and estimation
I was told that the delivery arrives in 1-3 days and it arrives in 8, not at all professional, horrible services
26 May 2026
Reply from Myprotein
Hello
Thank you for leaving your review.
I am sorry to hear that on this occasion you experienced an issue with your delivery. We work closely with our courier partners to ensure a swift and simple delivery, and I do apologise that on this occasion this was not the experience you had.
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?
Kind Regards,
Kayleigh
My previous order was delivered in more…
My previous order was delivered in more than one month
28 May 2026
Reply from Myprotein
Hello,
I'm sorry to hear about the frustration this issue has caused.
I'm happy to help resolve this issue for you.
Please provide your order number or contact us through your account, and we'll be able to resolve this issue right away.
Best regards,
Feedback Team
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Very good products
Very good products, the protein items are very effective and they have a good taste. Very nice selection of supplements. Always nice promos.
28 May 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Solid
Got a good price offer on their website, delivered fast, tastes good and clean ingredients. Very happy overall!
18 May 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
I recommend
26 May 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Very high prices to fake the huge…
Very high prices to fake the huge discounts applied, then surprise surprise you need to also pay for transportation even though your order is already substantial in value. The app navigation is not user-friendly or at least I personally hate it.
26 May 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
They reduced the weight of the 1kg…
They reduced the weight of the 1kg Impact Whey to some very strange sizes. Depending on the flavor, the product now comes in 900g, 870g, 840g, or even 810g packages instead of the original 1kg.
So basically, you’re paying more than before while getting significantly less product. It feels very misleading and disappointing for loyal customers.
What’s even stranger is that they advertise all of them as having 30 servings per pack, both the 810g version and the 900g version are listed as 30 servings.
26 May 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
When I subscribed to the newsletter
When I subscribed to the newsletter, I received 25 lei reduction for orders over 175 lei, I put in my basket over that value but it was not reduced. I sent message to ask about that on Instagram, but no reply.
26 May 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers.
Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers.
Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great products 😊
25 May 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers.
Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers.
Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
quality products
24 May 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers.
Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
A lot of products to couse from
23 May 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers.
Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I paid the shipping fee of 43.99 RON…
I paid the shipping fee of 43.99 RON (shipping that would otherwise have been free) precisely because you stated that I would receive the order the day after ordering.
I would like to know why I paid this money if I receive the order in at least 4 days, when I would probably have received it even if I had chosen the option without shipping fee.
21 May 2026
Reply from Myprotein
Hi,
I appreciate you sharing your experience regarding the shipping fee and delivery timeframe. We understand your frustration with the delayed delivery, especially after paying for expedited shipping. We are reviewing our shipping processes to prevent such occurrences in the future.
I’ve just sent you a message. Please take a look when you have a moment.
Best Regards,
Natalia
Good protein
21 May 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers.
Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Good prices and great products
Good prices and great products, purchased many times along the years. I eapecially enjoy the progein bars and cookies.
21 May 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers.
Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Excellent order system
21 May 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers.
Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Top quality products
There is no other brand I would choose, simply the best, quality products, lots of discounts and you always can find something you really need
20 May 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
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