Myprotein Reviews 

1,233
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 319 reviews, reviewers had a great experience with this company. Customers praise the wide variety of products and delicious flavors, noting that everything is offered at very reasonable and affordable prices. People also frequently mention the smooth ordering process, the clean product quality, and the helpful website design that makes navigation easy. However, some customers also noted issues with product sizing, weight reductions, and discrepancies found in the nutritional information labels. A few other people also felt that certain items became more expensive over time or experienced unexpected difficulties during the payment and checkout steps. Others mentioned that shipping fees or return policies could be improved to provide a better overall shopping journey.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting high quality, great variety, and... See more

Quality

Reviewers mention positive feedback about quality, praising the amazing products and the best... See more

Order

Reviewers highlight ambiguous aspects of order processes, as experiences are widely divided. Many consumers... See more

Price

Clients share ambiguous opinions on price, with many praising the affordable rates, great discounts, and... See more

Website

Consumers find website experiences to be mixed, with many praising the easy navigation, dynamic layout, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Smooth ordering process. Annoying when it comes to cancelling orders that have already been paid for: I once tried cancelling a few minutes after placing the order (accidentally placed 2 orders) one e... See more

Company replied

Rated 4 out of 5 stars

There are products where the serving sizes in the top missmatch the one in the description. Switching from my pc to my phone some products disapeard from my cart

Company replied

Rated 4 out of 5 stars

Nice fabrics, efficient nutrition products, but the prices are a bit high, even after applied discount

Company replied

Rated 5 out of 5 stars

There is no other brand I would choose, simply the best, quality products, lots of discounts and you always can find something you really need

Company replied


Company details


Contact info

  • Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United Kingdom

  • www.myprotein.ro

4.0

Great

TrustScore 4 out of 5

1K reviews

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1-star

Asks customers to review

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4.0

All reviews

(1,233)

419 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good products and nice app

Lots of products and the app is very easy to navigate:)

30 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

The discount

The discount

29 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Really good experience

Really good experience, they were very quick with the delivery as well, and the product is pure class.

10 June 2026
Myprotein logo

Reply from Myprotein


Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 1 out of 5 stars

I am waiting for delivery since 1 week…

I am waiting for delivery since 1 week ago without having any feedback

16 June 2026
Myprotein logo

Reply from Myprotein

Hello 
 
Thank you for leaving your review. 

I am sorry to hear that on this occasion you experienced an issue with your delivery. We work closely with our courier partners to ensure a swift and simple delivery, and I do apologise that on this occasion this was not the experience you had.
 
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Product quality

Product quality

23 June 2026
Myprotein logo

Reply from Myprotein


Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 3 out of 5 stars

High prices

21 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for your review.

We're really sorry we've had to put some of our prices up. The industry has been affected by commodity, production and freight costs which have all increased significantly over the past few months and this is having a global impact. We have been absorbing these industry-controlled cost increases for as long as possible, but we now need to align with the wider sector.

Despite these increases, please rest assured that quality remains the highest priority for us and we will never compromise on that.

Kind regards,

Sam

Rated 1 out of 5 stars

I made an order

I made an order, I also received confirmation that it was completely made with no 764450664, after which I received another mail saying that the payment was not processed. When I tried to pay again the order cannot be found anywhere.

21 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 2 out of 5 stars

Would be nice to have the ability to…

Would be nice to have the ability to drop packages at pick-up lockers instead of courier deliveries. Also the input of address feature did not allow me to input my full address (building, floor and apartment numbers). I could only mention the street name and number. If available, i could not find them so not easily identifiable.

20 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Great deal!

20 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

The omega 3 supplements and the krill…

The omega 3 supplements and the krill oil ones are top notch, both quality and price.

19 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 4 out of 5 stars

Amaizing

4/5, not 5/5 because the bag doesnt seals right. Everything else is perfect

12 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Kayleigh

Rated 5 out of 5 stars

Very good site and products

Very good site and products

16 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

Great products and offers

Great products and offers, fast shipping, easy to place orders

15 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review. We truly value and appreciate your comments.

We are always striving to improve and enhance your shopping experience, and we would not be able to do this without your valuable feedback.

If you have any further questions or queries, please do not hesitate to contact us, as we will be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 3 out of 5 stars

The products are not healthy

The products are not healthy, just tasty.

9 June 2026
Myprotein logo

Reply from Myprotein


Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

Product ok Quality ok Order very good…

Product ok Quality ok Order very good fast

9 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 1 out of 5 stars

The package was teared

The package was teared, it was very poorly made in the first place.

27 May 2026
Myprotein logo

Reply from Myprotein

Hello

Thank you for leaving your review. 

I am sorry to hear that you received your item in poor condition, and I can appreciate how disappointing this must have been for you.
 
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Amazing experience

Amazing experience

2 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 3 out of 5 stars

Experience on the mobile app is…

Experience on the mobile app is horrible. Very difficult to select a click and collect point.

1 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

Good Quality of products

Good Quality of products, no problems with the orders and delivery of products

30 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

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