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My Chemist Plus Reviews 

1,274
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Many buyers frequently mention that the digital platform is very easy to navigate, making the entire ordering process completely straightforward and totally stress-free. Local patrons also deeply appreciate the prompt professional medical advice and extremely fast delivery services, which provide vital support when urgent health treatment is required. However, some customers also noted occasional issues regarding unexpected delivery delays or higher overall prices for the prescribed medications. A few consumers pointed out that additional shipping expenses or late parcel arrivals can occasionally happen despite placing orders well in advance.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting fast shipping and prompt order... See more

Service

Reviewers highlight positive aspects of service, describing it as simple to use, very reliable, and... See more

Order

Customers had positive experiences with order, highlighting how very easy and quick it is to complete the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The questioner was simple to fell out, took no time at all. Didn’t take long to get a response back and delivery was quick. Tablets have sorted out my abscess and have dentist Friday to have it lo... See more

Rated 5 out of 5 stars

NHS dentist appt at least 5 weeks wait (I refuse to Pay triple for private!) asked doctor but of course said no go to dentist!!! So thank goodness for Mychemist, who believed I knew exactly what I n... See more

Rated 5 out of 5 stars

Bought from this company many times to help me when I’ve had tooth infections and very professional service and quick response and quick delivery…I will be using them again and highly recommend

Rated 5 out of 5 stars

They were there when I really needed them. No waiting but they did check all the details thoroughly. I appreciated that. Got what I needed fast, so got better fast.


Company details

  1. Pharmacy

Written by the company

Online Pharmacy and Online Prescription Service


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,274)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Annoying

I tried to order medication from them, even though the email password I gave was correct they wouldn't accept, kept saying it was wrong, I ordered from another site, which did accept password.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Trustworthy and reliable

Unless you're buying something from Amazon or a well known website, I always feel it's a gamble. On two occasions I have bought what I needed from My Chemist Plus, and on two occasions they delivered the goods within a couple of days. Great service in my experience.

9 September 2024
Rated 5 out of 5 stars

5 star service

5 star service, fast delivery, a prescription when can not get into a dentist for simple course of antibiotics for an abcess MY CHEMIST was a lifesaver thank you very much,have used few times and I will return

4 September 2024
Rated 5 out of 5 stars

Excellent service

Ordered antibiotics for tooth infection after being unable to see a dentist, arrived in 2 days. Excellent service couldn’t fault

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, kept up to date with regular emails and antibiotics which were badly needed for under tooth infection arrived next day to relieve me from horrendous pain, thank you sooo much

19 November 2024
Unprompted review
Rated 1 out of 5 stars

Undelivered order

I telephoned the company who asked me to order online. This I did and received an email saying my order would be delivered the next day. Unfortunately after several telephone messages, emails and messages on their website I have received nothing, not even a polite answer

14 November 2024
Unprompted review
Rated 2 out of 5 stars

Use with caution

Just be careful when using these guys and just remember it is a lot cheaper to just go to a pharmacy and buy a prescription. There is no simple cancellation request option nor is there a 24/7 email response like their website says.
Took a long time to respond to me when trying to cancel my order. Say their internet was down but they was still able to process my order and send it and send me emails of each step of this. But they wasn't able to send me an email or respond to my request of cancelling. Just seems a bit odd to me how they was still able to process an order and send emails but not respond to any of my emails when their internet was down.
Use your money wisely and don't recommend using it on this company.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Had a gum infection

Had a gum infection, but could not get a dental appointment, researched online and found this company, ordered tablets and they arrived next day. Thank you so much.

2 September 2024
Unprompted review

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