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My Chemist Plus Reviews 

1,274
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Many buyers frequently mention that the digital platform is very easy to navigate, making the entire ordering process completely straightforward and totally stress-free. Local patrons also deeply appreciate the prompt professional medical advice and extremely fast delivery services, which provide vital support when urgent health treatment is required. However, some customers also noted occasional issues regarding unexpected delivery delays or higher overall prices for the prescribed medications. A few consumers pointed out that additional shipping expenses or late parcel arrivals can occasionally happen despite placing orders well in advance.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting fast shipping and prompt order... See more

Service

Reviewers highlight positive aspects of service, describing it as simple to use, very reliable, and... See more

Order

Customers had positive experiences with order, highlighting how very easy and quick it is to complete the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The questioner was simple to fell out, took no time at all. Didn’t take long to get a response back and delivery was quick. Tablets have sorted out my abscess and have dentist Friday to have it lo... See more

Rated 5 out of 5 stars

NHS dentist appt at least 5 weeks wait (I refuse to Pay triple for private!) asked doctor but of course said no go to dentist!!! So thank goodness for Mychemist, who believed I knew exactly what I n... See more

Rated 5 out of 5 stars

Bought from this company many times to help me when I’ve had tooth infections and very professional service and quick response and quick delivery…I will be using them again and highly recommend

Rated 5 out of 5 stars

They were there when I really needed them. No waiting but they did check all the details thoroughly. I appreciated that. Got what I needed fast, so got better fast.


Company details

  1. Pharmacy

Written by the company

Online Pharmacy and Online Prescription Service


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,274)

60 reviews in the last 12 months

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Rated 1 out of 5 stars

Don’t waste your time

Don’t waste your time. As a fully grown adult who has had many tooth infections over my life they feel I’m not capable of identifying when I have an infection and having an infected tooth doesn’t meet their requirements for antibiotics for tooth infections. They can tell this via a questionnaire and have no trust in the person who is actually experiencing it.

Have managed to get the antibiotics from another company £20 cheaper and without being made to feel like I’m stupid.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

When my own GP refused to prescribe…

When my own GP refused to prescribe antibiotics for gum pus above tooth and told me to go to a dentist. I told GP I am not listed with a dentist. The GP said no to prescription. Going private for a dentist is expensive and a dentist will want to take teeth out to justify you being there. So I went online to -tomychemistplus.co.uk. I were asked twenty plus questions about my problem and I purchased antibiotics for a week to clear up the infection I had above my tooth. Teeth had sensitivity during taking the antibiotics but after finishing the course of antibiotics my absence and pain had gone. I didn't have to have unnecessary teeth taken out and antibiotics done job. Many Thanks to mychemistplus.

4 April 2025
Rated 5 out of 5 stars

Was very pleased with the service of…

Was very pleased with the service of this company. Had a gum infection, couldnt get an appointment with the dentist. Antibiotics came the next day, what a relief. You do pay quite a bit but well worth it. Will definitely use again if needed.

16 June 2025
Unprompted review
Rated 1 out of 5 stars

Never Using Again!

Did consultation, got to payment section and got an error saying it failed due to some woocommerse error, so tried again a couple of times and same thing happened so gave up. Then a couple of hours later noticed that 3 lots of £50 had been taken from my bank account.

Messaged them got no reply but figured it was just because it was Saturday. Tried to cancel items in orders section but no way of doing that apparently. Figured I'd message again Monday to try again.

Managed to get 2 out of the 3 orders refunded but despite me telling them 4 times that I no longer needed the order, they completley ignored me and dispatched any way!!

No messages back from these ignorant people. They just want money and dont care about customers! Awful customer service. Just add a damn cancel button. Its not that freaking hard!!!

9 June 2025
Unprompted review
Rated 1 out of 5 stars

Shocking

Shocking. Avoiding any responsibility for Royal Mail issue. You chose the provider not me so of you don't offer alternative you need to resolve the issue not me.
I am reporting this company to trading standard as well as reporting fraud as they are completely refusing to help!!!!!!
I am not willing to let go 50£ just like that for such incompetent company..

15 May 2025
Unprompted review
Rated 5 out of 5 stars

I am so grateful these guys exist

I am so grateful these guys exist. I needed some antibiotics urgently and not able to get a dentists appointment for weeks. I received amoxicillin the day after requesting them, with a private prescription. All above board and I highly recommend- thank you 😊

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

Great experience!
The process was smooth, and customer support was very helpful. My order arrived earlier than expected. I’ll definitely be using them again. Highly satisfied!

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Impressed

Impressed, ordered antibiotics for infection under a crowned tooth, was kept informed of the progress of the prescription and they arrived here within 18 hours, well packaged with a signed for receipt

They were expensive BUT still cheaper than a visit to the dentist !

24 January 2025
Unprompted review

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