The customer service was absolutely brilliant. I made a mistake on my personalisation, and I didn't notice until I'd paid, but an email to customer service got it all sorted. I ordered a blanket and c... See more
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I ordered a personalised bean-bag chair for my granddaughter and a Flopsy Bunny toy. The items arrived really quickly and they are beautiful. I am so pleased with my purchase. There was a slight m... See more
Company replied
I can’t even put into words how incredible your customer service team is. Especially Shannon. Shannon has truly went above and beyond to make sure my daughter gets her birthday presents. Ive had an is... See more
Company replied
I’m so happy with this personalised nursery backpack! It’s the perfect size for my 1-year-old starting nursery, and the quality is lovely. The personalisation makes it extra special, and it’s exactly... See more
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Company details
About My 1st Years
Written by the company
The Home of Personalised & Unique Baby Gifts.
Welcoming a new baby into the world is a moment like no other — a time filled with boundless love, joy, and unforgettable memories. At My 1st Years, we understand how precious these first moments are. That’s why we’re here to help you celebrate this once-in-a-lifetime occasion with beautifully crafted, personalised gifts that capture the magic of early childhood.
From their very first cuddles to their first steps, every keepsake from My 1st Years is designed to grow with them.
Discover uniquely personalised baby gifts that make every milestone unforgettable.
Choose from classic teddy bears, soft knitted blankets, and tiny high-top trainers made for little adventures.
Enjoy our signature personalisation expertise, perfected with care and attention to every detail.
Each item can be embroidered, flocked, printed or engraved with a name, birth date, or heartfelt message.
Create a meaningful keepsake that celebrates love, family, and the joy of new beginnings.
Welcoming a new baby into the world is a moment like no other — a time filled with boundless love, joy, and unforgettable memories. At My 1st Years, we understand how precious these first moments are. That’s why we’re here to help you celebrate this once-in-a-lifetime occasion with beautifully crafted, personalised gifts that capture the magic of early childhood.
From their very first cuddles to their first steps, every keepsake from My 1st Years is designed to grow with them.
Discover uniquely personalised baby gifts that make every milestone unforgettable.
Choose from classic teddy bears, soft knitted blankets, and tiny high-top trainers made for little adventures.
Enjoy our signature personalisation expertise, perfected with care and attention to every detail.
Each item can be embroidered, flocked, printed or engraved with a name, birth date, or heartfelt message.
Create a meaningful keepsake that celebrates love, family, and the joy of new beginnings.
Contact info
My 1st Years, DC4 Cheaney Drive, Grange Park Industrial Estate, , NN4 5FB,, Northampton,, United Kingdom
- 020 3874 2225
- support@my1styears.com
- www.my1styears.com
4.3
Excellent
17K reviews
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Great customer service from Marie
Great customer service from Marie. She was really quick to respond to my request and settled the matter immediately and to my complete satisfaction.
27 July 2026
Unprompted review
Reply from My 1st Years
Hello,
Thank you for your kind review. We're delighted that you had a great experience shopping with us. Customer satisfaction is incredibly important to us, so it's wonderful to hear we've met your expectations.
Thank you again for choosing My 1st Years. We hope to see you again soon!
Best regards,
Shannon-Management Team My 1st Years
Lovely item bought for our…
Lovely item bought for our granddaughter s 1st birthday.
Only one negative the box it arrived in was squashed but item inside ok
13 July 2026
Reply from My 1st Years
Hello!
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
Perfect personalised gifts from My 1st…
Perfect personalised gifts from My 1st Years. I have ordered a few different personalised baby gifts recently and they were all absolutely perfect and fantastic quality. Very speedy service as well which makes this a company I would highly recommend using.
13 July 2026
Reply from My 1st Years
Hello,
Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that you were happy with your order and your experience with us. Your kind words really do mean a great deal to our team.
We hope to have the pleasure of creating something special for you again in the future.
Best regards,
Shannon-Management Team My 1st Years
Reply from My 1st Years
Hello,
Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that you were happy with your order and your experience with us. Your kind words really do mean a great deal to our team.
We hope to have the pleasure of creating something special for you again in the future.
Best regards,
Shannon-Management Team My 1st Years
I absolutely love My 1st Years
I absolutely love My 1st Years! I first came across the brand when a friend gifted one of their gift boxes after my baby was born. The gift box was beautifully presented, and the personalised toy and book quickly became some of his favourite things.
Since then, I've ordered several of their gift boxes for friends' children, and they've always been a huge hit. They feel so thoughtful, personal, and beautifully put together, making them the perfect gift for a new baby or young child.
The shipping is always really quick, everything arrives packaged so nicely, and the quality is fantastic. I would definitely buy from them again and highly recommend them to anyone looking for a special, meaningful gift.
9 July 2026
Reply from My 1st Years
Hi, Thank you so much for your wonderful review! We're absolutely delighted to hear that your first experience with My 1st Years was as a gift for your little one, and that the personalised toy and book became such treasured favourites.
It means so much to know you've since chosen our gift boxes for your friends' children too. We love creating thoughtful, personalised gifts that help celebrate life's special moments, so it's fantastic to hear they've been such a hit.
We're also thrilled that you've been pleased with the quality, presentation and speedy delivery. Thank you for your continued support and for taking the time to recommend us. We can't wait to help you find more special gifts in the future!
Best regards,
Shannon-Management Team My 1st Years
Wonderfully packaged and really good…
Wonderfully packaged and really good quality toys. My one year old grandson is thrilled with them
8 July 2026
Reply from My 1st Years
Hello,
Thank you for your kind review. We're delighted that you had a great experience shopping with us. Customer satisfaction is incredibly important to us, so it's wonderful to hear we've met your expectations.
Thank you again for choosing My 1st Years. We hope to see you again soon!
Best regards,
Shannon-Management Team My 1st Years
The package was absolutely beautiful
The package was absolutely beautiful. I ordered it for a friend’s daughter and they loved it .
I’ll definitely be ordering from you guys again.
10 July 2026
Reply from My 1st Years
Hello,
Thank you for your wonderful feedback! We're so pleased to hear that you're happy with your purchase. It's always fantastic to know that we've been able to provide a positive experience.
We truly appreciate your support and look forward to welcoming you back again soon.
Best regards,
Shannon-Management Team My 1st Years
Great
Quick and easy to order and really pleased with the items which are gifts and came in plenty of time
9 July 2026
Reply from My 1st Years
Hello!
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
Really fast delivery
Really fast delivery, bought as a new baby gift and it was a perfect present.
10 July 2026
Reply from My 1st Years
Hey!
Thank you so much for leaving us a great review. We’re delighted you had a good experience with My 1st Years 😊
Shannon
My1stYears Management Team
Great customer service from the lovely…
Great customer service from the lovely Krisha had an issue with a badly damaged box and Krisha sent a replacement which arrived 24 hours later. Beautiful items and great customer service thank you very much
24 July 2026
Unprompted review
Reply from My 1st Years
Hi,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that Krisha was able to resolve the issue with your damaged gift box so quickly and arrange a replacement that arrived the very next day. We'll be sure to pass on your kind words to her – she'll be thrilled to hear your feedback.
It's wonderful to know you were pleased with both the beautiful items and the customer service you received. Thank you for your support, and we hope to help you again soon!
Best regards,
Shannon-Management Team My 1st Years
Can't fault it
Beautifully wrapped in the gift box and personalised robe was exactly as described. All in all a great buy.
9 July 2026
Reply from My 1st Years
Hello,
Thank you for your wonderful feedback! We're so pleased to hear that you're happy with your purchase. It's always fantastic to know that we've been able to provide a positive experience.
We truly appreciate your support and look forward to welcoming you back again soon.
Best regards,
Shannon-Management Team My 1st Years
Reply from My 1st Years
Hey!
Thank you so much for leaving us a great review. We’re delighted you had a good experience with My 1st Years 😊
Shannon
My1stYears Management Team
Amazing customer service!
I ordered a personalised rucksack and the Noah’s Ark boat which are both beautiful and amazing quality. I had a slight issue with my order where one of the items didn’t turn up. I left it a few days just to see but still nothing so I sent an email to explain. They got back to me very quickly and asked for photos of the parcel I received and order information. I sent everything over and they were very apologetic and sent a replacement. They also upgraded to express shipping and I received the item within 48 hours! Overall, I thought the customer service was fantastic and the gifts that I ordered are perfect for my little boy. I will definitely be ordering from them again!
9 July 2026
Reply from My 1st Years
Hello, Thank you so much for your fantastic 5-star review!
We're delighted to hear that you love the personalised rucksack and Noah's Ark, and that you were pleased with their quality. While we're sorry that one of your items was initially missing, we're so pleased our customer service team was able to resolve the issue quickly and get a replacement to you with an express delivery.
It's wonderful to know that your little boy loves his gifts and that your experience left such a positive impression. Thank you for your patience, your kind words, and for choosing My 1st Years. We look forward to creating more special gifts for you in the future!
Best regards,
Shannon-Management Team My 1st Years
Reply from My 1st Years
Hello,
Thank you for your kind review. We're delighted that you had a great experience shopping with us. Customer satisfaction is incredibly important to us, so it's wonderful to hear we've met your expectations.
Thank you again for choosing My 1st Years. We hope to see you again soon!
Best regards,
Shannon-Management Team My 1st Years
Excellent customer service
Excellent customer service. Great quality items, my go to every time a friend or family member has a baby. Highly recommend.
23 July 2026
Unprompted review
Reply from My 1st Years
Hello,
Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that you were happy with your order and your experience with us. Your kind words really do mean a great deal to our team.
We hope to have the pleasure of creating something special for you again in the future.
Best regards,
Shannon-Management Team My 1st Years
Excellent quality product and delivery service
Brilliant packaging and delivery was super quick. The quality of the bag is perfect for our daughter starting nursery! We will definitely shop here again, thanks!
9 July 2026
Reply from My 1st Years
Hello!
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
I ordered the items as gifts for my…
I ordered the items as gifts for my grandson. They are absolutely beautiful and i can't wait to see him playing with them. The delivery was really fast.
9 July 2026
Reply from My 1st Years
Hey!
Thank you so much for leaving us a great review. We’re delighted you had a good experience with My 1st Years 😊
Shannon
My 1st Years Management Team
Pre school bag!
We’ve just received our bag, and we’re absolutely delighted with it! The quality is amazing, and it’s even better than we expected. It’s beautifully made, and we can already tell it’s going to last.
The customer service (Ewelina) has been outstanding from start to finish. She was always quick to reply, helpful, understanding, and kept us updated throughout the whole process.
Unfortunately, we had some issues with Evri during the delivery, but the company handled everything professionally and gave us great support until my replacement parcel arrived safely. That level of customer care really made a difference.
We’re so happy with our purchase and the service we received. We would definitely buy from them again and highly recommend them to anyone looking for great quality products and excellent customer service!
23 July 2026
Unprompted review
Reply from My 1st Years
Hello, Thank you so much for your amazing 5-star review!
We're absolutely delighted to hear that you're so pleased with your bag and that it exceeded your expectations. It's wonderful to know you love the quality, and we hope it will be enjoyed for many years to come.
We're especially grateful for your kind words about Ewelina. We'll be sure to pass your lovely feedback on to her – she'll be thrilled to know she made such a positive difference to your experience.
We're sorry you experienced delivery issues with the courier, but we're pleased we were able to support you throughout the process and ensure your replacement arrived safely. Providing the best possible service to our customers is always our priority.
Thank you again for your recommendation and support. We look forward to helping you find more special personalised gifts in the future!
Best regards,
Shannon-Management Team My 1st Years
Reply from My 1st Years
Hi,
We are so glad to hear you had a great experience with our service and product. We appreciate your kind words! We truly appreciate your support and look forward to welcoming you back again soon.
Best regards,
Shannon-Management Team My 1st Years
My 1st years get it right every time!
My 1st years never fail to deliver! The gifts are always beautifully made and packed with care to celebrate those first year milestone. My last purchase was the denim gilet and it was absolutely stunning, the quality was incredible.
8 July 2026
Reply from My 1st Years
Hi,
Thank you for your wonderful review! We are so happy to hear that our gifts consistently meet your expectations for those special first-year milestones.
Best regards,
Shannon-Management Team My 1st Years
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