I already have rated my purchase from you, Including the box and packaging and this has been put on Trust Pilot.
Quality: 5
Value for money: 5
Sold by My 1st Years
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Brand: My 1st Years
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Unfortunately the box was a bit ragged but i still used it
Quality: 3
Value for money: 5
Reply from My 1st Years
Hi Meshell, thank you for taking the time to leave us a review. We’re sorry to hear that your Recyclable Eco-Box arrived looking a little ragged. While we’re glad you were still able to use it, we completely understand that the presentation of a gift is important, especially when it’s being sent as something special.
We really appreciate you bringing this to our attention. We’ll share your feedback with the relevant team, as we’re always looking for ways to improve the quality and presentation of our packaging. Thank you again for choosing My 1st Years!
Best regards, Aleksandra, Customer Services, My 1st Years
Excellent product
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi, thank you for the lovely review! We put a lot of thought into how our gifts arrive, not just what's inside - a personalised gift should feel special from the moment the box is opened, so it's brilliant to hear that came across.
Best regards, Aleksandra, Customer Services, My 1st Years
Good eco box
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi, thank you for taking the time to leave us a lovely review! We’re so pleased to hear that you were happy with our eco box.
We always want our gifts to arrive beautifully presented while also making thoughtful choices where we can. Thank you for choosing My 1st Years, and we hope to help you find another special gift soon!
Best regards, Aleksandra, Customer Services, My 1st Years