I purchased a doll with personalised dress outfits. Ordering easy, quick delivery and beautifully packaged. However, the stitching on the main dress was not very good quality and spoilt the doll, whic... See more
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About My 1st Years
Written by the company
Welcoming a new baby into the world is a moment like no other — a time filled with boundless love, joy, and unforgettable memories. At My 1st Years, we understand how precious these first moments are. That’s why we’re here to help you celebrate this once-in-a-lifetime occasion with beautifully crafted, personalised gifts that capture the magic of early childhood.
From their very first cuddles to their first steps, every keepsake from My 1st Years is designed to grow with them.
Discover uniquely personalised baby gifts that make every milestone unforgettable.
Choose from classic teddy bears, soft knitted blankets, and tiny high-top trainers made for little adventures.
Enjoy our signature personalisation expertise, perfected with care and attention to every detail.
Each item can be embroidered, flocked, printed or engraved with a name, birth date, or heartfelt message.
Create a meaningful keepsake that celebrates love, family, and the joy of new beginnings.
Contact info
My 1st Years, DC4 Cheaney Drive, Grange Park Industrial Estate, , NN4 5FB,, Northampton,, United Kingdom
- 020 3874 2225
- support@my1styears.com
- www.my1styears.com
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Reply from My 1st Years
I received
I received, a jacket a back pack and a dressing gown. All had my little boys name on the back . Amazing.
He hasn’t got them yet but I know he will adore them

Reply from My 1st Years
The personalised grey penguin fleece…
The personalised grey penguin fleece robe I ordered is lovely and arrived quickly in a free luxury gift box. I was very impressed with the quality of the goods and speed of delivery. This was a gift and the new parents were both delighted. I will be happy to buy from My First Years again and also to recommend them to others.

Reply from My 1st Years
Fantastic experience
Fantastic experience. Placed an order of items requiring personalisation, and the order was shipped the next day. The pieces were beautiful and presented in a lovely gift box.

Reply from My 1st Years
Amazing product & service
Lovely item and very good quality. The delivery was very fast.

Reply from My 1st Years

Reply from My 1st Years
I ordered a personalised backpack for a…
I ordered a personalised backpack for a 1st birthday present, it was quick delivery and the item was great, just as described.

Reply from My 1st Years
I’m so happy with this personalised…
I’m so happy with this personalised nursery backpack! It’s the perfect size for my 1-year-old starting nursery, and the quality is lovely. The personalisation makes it extra special, and it’s exactly what I was hoping for. Such a cute and practical little bag — highly recommend!

Reply from My 1st Years
Great service
Great service. Back pack arrived well packaged in a beautiful keepsake box free of charge.
Bag is excellent high quality and I love it.

Reply from My 1st Years
Brilliant quality but very expensive
Brilliant quality, super fast delivery, but I think it’s a bit pricey, especially the delivery fee. It’s understandable that everything in good quality is expensive but most of the the things are toooooo much :)

Reply from My 1st Years
Perfect bag for my 2 year old
Absolutely love the bag I got for my 2 year old to start nursery. So many choices which is great too. Didn’t have to wait long for the bag, it came super quick. Would recommend.

Reply from My 1st Years
Quick and efficient delivery
All came as ordered - as I had two separate dressing gowns- one for a boy and one for a girl!

Reply from My 1st Years

Reply from My 1st Years
Beautiful items and great quality
We have had 5 lots of gifts from My first years for our grandchildren and have always been delighted with the products and quality of the items. We also love that the box they arrive in are great to keep for the children and our eldest grandchild who is 7 still uses his. World definitely recommend this company.

Reply from My 1st Years
Excellent Service
I ordered a personalised bean-bag chair for my granddaughter and a Flopsy Bunny toy. The items arrived really quickly and they are beautiful. I am so pleased with my purchase.
There was a slight mix up with a free gift, which didn't arrive straight away but Customer Services were polite and efficient and the issue was resolved with no fuss.
I will definitely use this company again and will recommend them to my friends.

Reply from My 1st Years
Lovely gift ideas
Lovely gift ideas. Free delivery. Contacted me to let the recipient know it was me that bought it as I had it delivered straight to them but had forgotten to put who it was from on the message. Excellent service.

Reply from My 1st Years
Our great granddaughter just loves this…
Our great granddaughter just loves this ready for school

Reply from My 1st Years
Size of product
The backpack, lunchbox and drinks bottle all look fabulous but unfortunately the drinks bottle won’t fit in The bag with lunch box so I’m very disappointed with this. It was for my granddaughter for play school and got name on it. Beautiful product but bag needs to be bigger

Reply from My 1st Years
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