Excellent! Reliable, friendly, they have easy to understand pricing and very affordable. We have used Mr Clutch on numerous occasions and have been very happy with our service. We’ve used them fo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have used Mr Clutch for years and recently moved house so using the Strood branch now. So knowledgeable and helpful , the guy on the front desk is always going the extra mile too. Recent works, maj... See more
Company replied
Booked in for a major service and MOT for the 29th June. Unfortunately due to part issues Mr clutch was unable to complete the job until the next day however communication was made with plenty of n... See more
Company replied
I go to Mr Clutch every year for a major service and MOT and from booking online dropping off the car and then picking it up when i have had a phone call from them that everything was finished is easy... See more
Company replied
Company details
Information provided by various external sources
Mr Clutch Autocentres are nationally recognised as the UK's leading clutch, brake & transmission specialist. With over 45 autocentres throughout the country providing a wide range of garage services that include full car servicing general repairs and MOTs.
Contact info
2 Priory Road, ME2 2EG, Rochester, United Kingdom
- 01634 717747
- customerservices@mrclutch.com
- www.mrclutch.com
4.7
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Mr Clutch
Hi Steven Plumer,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
New brake pads
Guys did an excellent job cleaning my car's brake system and replacing brake pads. I know it was a lot of work because the system hadn't been cleaned long time. Excellent service.
30 April 2026
Unprompted review
Reply from Mr Clutch
Hi Lukas Ekstowicz,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Reply from Mr Clutch
Hi Gary Coomber,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Would highly recommend to stay away…
Would highly recommend to stay away from Mr clutch in chelmsford awful customer service i booked my car in for aircon regas and when i turnt up they told me i wasnt booked in! but they could do it but i would have to leave the car all day so i did and when i picked it up the price had changed from £120 to £150 for no reason!!
30 April 2026
Unprompted review
Reply from Mr Clutch
Hi Ashley,
Thank you for taking the time to provide your feedback, we're really sorry to hear that you're unhappy with the service that you've received.
We've checked our records, and do not have any invoices in your name, so we're unable to find your booking.
Please can you contact our Customer Services Team, so we can fully investigate your concerns?
Thanks,
Mr Clutch Autocentres
The nicest team around
The nicest team around. Mark is a true stand out as the manager. Super friendly and extremely helpful.
1 May 2026
Unprompted review
Reply from Mr Clutch
Hi Francessca Howard,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Easy to book in
Easy to book in, reasonably priced and great communication from a friendly team.
30 April 2026
Unprompted review
Reply from Mr Clutch
Hi Stephan Smith,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Brilliant service every year
Brilliant every year! Good price, cool discount codes and the manager is really excellent, he has such a positive attitude and always happy to help. Hope he's paid well as it's hard to find great staff these days! :-)Thank you!!!
30 April 2026
Unprompted review
Reply from Mr Clutch
Hi Kate Clark,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Very friendly service
Very friendly service from guy on reception, fair price, MOT and any work done quickly
30 April 2026
Unprompted review
Reply from Mr Clutch
Hi Jenna Duncan,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Previously used their Enfield garage…
Previously used their Enfield garage without issues, but my most recent experience was very disappointing. My car was damaged while in their care, and despite clear evidence, responsibility was initially denied and the matter was handled poorly, with dismissive communication and lack of transparency.
Although they eventually admitted fault after cctv footage and external ombudsman complaint, and paid for the repairs the process was unnecessarily stressful and drawn out.
Due to the noticeable damage and the way it was initially handled, I would not recommend this garage.
11 July 2025
Unprompted review
Reply from Mr Clutch
Hi Linah M,
Thank you for taking the time to provide your feedback, we're really sorry to hear that you're unhappy with the service that you've received.
Please can you contact our Customer Services Team, so we can fully investigate your concerns?
Thanks,
Mr Clutch Autocentres
Reply from Mr Clutch
Hi Miss Natasha Bonsu,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Great honest service
Serviced my car offered a return without charge if my warning light returned. Very helpful and prompt service!
23 April 2026
Unprompted review
Reply from Mr Clutch
Hi Danny Ryder,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Brilliant service
Brilliant service. Manager went out of his way to help
28 April 2026
Unprompted review
Reply from Mr Clutch
Hi Darren Loftus,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Mint
Great price with excellent services. Drop my car this morning and get back before noon. New, branded quality parts have been replaced in the brake service. Highly recommended.
29 April 2026
Unprompted review
Reply from Mr Clutch
Hi Jerry Cheung,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Great team at Mr Clutch.
The team at Mr Clutch, especially Steve were excellent - from taking the time to talk with me (repeatedly) at the quote stage, proactively warning me of issues with sourcing parts (not their fault) and during the work, they were excellent.
There were a few challenges with the car - they kept me up to date throughout the process, which was very confidence inspiring. I really appreciated the time they took to talk me through the work - knowing what is happening and having an understanding of the work I am paying for is something I really value.
24 April 2026
Unprompted review
Reply from Mr Clutch
Hi Tom,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Reply from Mr Clutch
Hi Paul Day,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Good and great service
Good and great service. I brought my red countryman in to change clutch and oxygen sensor at the Kingston branch, the price was reasonable with excellent 5 star customer service. Thank you.
27 April 2026
Unprompted review
Reply from Mr Clutch
Hi Michael Hsieh,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Fast and efficient as normal 👍🏻
28 April 2026
Unprompted review
Reply from Mr Clutch
Hi James S,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Could've of asked for a more helpful…
Could've of asked for a more helpful garage. Best in medway.
21 April 2026
Unprompted review
Reply from Mr Clutch
Hi Danny,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Wouldn’t go anywhere else!
I’ve been using Mr Clutch Reading for over 5 years now for servicing, MOT and the replacement of different parts, and I couldn’t recommend Mr Clutch enough! All staff are really helpful, friendly and welcoming, and they have gone above and beyond on multiple occasions to sort out different issues I have had. Prices are competitive too. I wouldn’t take my car anywhere else!
10 March 2026
Unprompted review
Reply from Mr Clutch
Hi Georgia,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Had a new clutch and flywheel fitted…
Had a new clutch and flywheel fitted which they charged a bombshell for but on top, they broke a clip and put a split in my coolant tank,when I asked how much to have fixed they wanted £300 for. They also cut the wire protection casing which they didn't replace just wrapped them up so I all wasn't able satisfied customer.
1 April 2026
Unprompted review
Reply from Mr Clutch
Hi Ryan Boyle,
Thank you for taking the time to provide your feedback, we're really sorry to hear that you're unhappy with the service that you've received.
Please can you contact our Customer Services Team, so we can fully investigate your concerns?
Thanks,
Mr Clutch Autocentres
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