I brought my car in, in a panic that it would be a massive job. Mark dismissed my worries and calmed me down with sensible detailed advice on what the problem could be. My car was kept for two days fo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Called into the Reading branch after my trusty old Yaris started booming like an old DC3. The lads couldn't have been more helpful, and despite me being a drop- in had popped a couple of new wheel bea... See more
Company replied
We had our car repaired at Mr Clutch Bedminster – it needed a new gearbox and clutch. Alistair, the branch manager, was brilliant: super helpful on the phone, sent me a clear breakdown of costs, and e... See more
Company replied
Reception professionals and polite, informed of time scale to complete service. Rang to let me know that vehicle was ready to collect and of defects. Could not fault service or staff Will use agai... See more
Company replied
Company details
Information provided by various external sources
Mr Clutch Autocentres are nationally recognised as the UK's leading clutch, brake & transmission specialist. With over 45 autocentres throughout the country providing a wide range of garage services that include full car servicing general repairs and MOTs.
Contact info
2 Priory Road, ME2 2EG, Rochester, United Kingdom
- 01634 717747
- customerservices@mrclutch.com
- www.mrclutch.com
4.7
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really great customer service
Really great customer service, feel they really cared which can be hard to find when dealing with the car
20 May 2026
Unprompted review
Reply from Mr Clutch
Hi Tracey,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish. I had no clue what to do with the issue I was having, but the team were really helpful, explained everything clearly, and made the whole process stress-free. They were also very accommodating around my work schedule, which made things so much easier for me. The job was completed as quickly as possible and the communication throughout was great. Really friendly, professional service and I’d happily recommend them to others.
26 May 2026
Unprompted review
Reply from Mr Clutch
Hi Alan,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Mr Clutch Crayford
I've used Mr Clutch at Crayford for several years and I'm always thoroughly satisfied with the service they provide. Very professional, reliable and honest.
25 May 2026
Unprompted review
Reply from Mr Clutch
Hi Raymond Marsh,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Reply from Mr Clutch
Hi Megan,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Car needed a rubber boot on the drive…
Car needed a rubber boot on the drive shaft , mark said it would be Tuesday but he called me on the bank holiday Monday to say it was all done, great service
25 May 2026
Unprompted review
Reply from Mr Clutch
Hi George Neale,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Great service
Just went for MOT. Smooth and fast process. Would def come back again
25 May 2026
Unprompted review
Reply from Mr Clutch
Hi Sandra,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
New clutch
I needed a new clutch and thought I would have to wait a while to have it done. I was seen the next day and the job was completed and ready to collect the same day. Follow up service included.
Good friendly service,no complaints.Happy to recommend.
21 May 2026
Unprompted review
Reply from Mr Clutch
Hi Jane Anderson,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Air Con Regas
Had an air con Regas …. Gentle and at reception was welcoming and friendly. Seemless process and finished bang on time.
Thanks a lot …. Needed the cold ac in this heat
23 May 2026
Unprompted review
Reply from Mr Clutch
Hi,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Very happy with MOT and Service
Really easy website to book in and good value for money, friendly and approachable reception and work completed in good time. Thank you.
23 May 2026
Unprompted review
Reply from Mr Clutch
Hi Cherry,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Reply from Mr Clutch
Hi Kara West,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Reception professionals and polite
Reception professionals and polite, informed of time scale to complete service. Rang to let me know that vehicle was ready to collect and of defects.
Could not fault service or staff
Will use again when the need arises.
22 May 2026
Unprompted review
Reply from Mr Clutch
Hi Judith Atwell,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Quoted me £1192 to fit new front brake…
Quoted me £1192 to fit new front brake discs and pads on my Skoda. £600 more than a Skoda/VW main dealer.
15 May 2026
Unprompted review
Reply from Mr Clutch
Hi,
Thank you for taking the time to provide your feedback, we're really sorry to hear that you're unhappy with the service that you've received.
We've checked our records, and do not have any invoices in your name, so we're unable to find your booking.
Please can you contact our Customer Services Team, so we can fully investigate your concerns?
Thanks,
Mr Clutch Autocentres
Great service from Mr. Clutch in Reading!
Called into the Reading branch after my trusty old Yaris started booming like an old DC3. The lads couldn't have been more helpful, and despite me being a drop- in had popped a couple of new wheel bearings in within 24 hours, which I think is pretty impressive. Price was on the money too. Thanks guys!
20 May 2026
Unprompted review
Reply from Mr Clutch
Hi Mark Elliott,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
5 star service
5 star service. Absolutely brilliant on all fronts. Thank you!
16 May 2026
Unprompted review
Reply from Mr Clutch
Hi Kirsty Hopkins,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Reply from Mr Clutch
Hi Jason Capnerhurst,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Very efficient I arrived early and they…
Very efficient I arrived early and they took my car for the MOT very friendly and informative staff I have been visiting Mr Clutch Croydon for many years due to good service and honest prices.
I would highly recommend.
18 May 2026
Unprompted review
Reply from Mr Clutch
Hi Mrs Dewhurst,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Reply from Mr Clutch
Hi John Page,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Booked a mot at 8:30 am and finished in…
Booked a mot at 8:30 am and finished in less than 1 hour.
18 May 2026
Unprompted review
Reply from Mr Clutch
Hi Wei,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Happy with the service I received…
Happy with the service I received today, friendly staff and courteous.
15 May 2026
Unprompted review
Reply from Mr Clutch
Hi,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
I`m a returning customer
I`m a returning customer, easy to book without a long lead time, friendly and fair service and pricing.
15 May 2026
Unprompted review
Reply from Mr Clutch
Hi Russell Mattin,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
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