Motus Medical Reviews 

248
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

A real fantastic experience dealing with this company. I had a new Quickie Life R and during the ordering phase a mistake was made on the order and the wrong brakes were fitted to my wheelchair.... See more

Rated 5 out of 5 stars

Perfect service 😁 got a great wheelchair, helpt me set it up and went over the controls.. perfect service would recomend to anyone 🤗😄😁 thank you very much matt and motus medical..

Rated 5 out of 5 stars

Karen and Mark have been incredibly helpful throughout the whole process of getting my daughter the right wheelchair that will meet her needs and obtaining charity funding. We can't thank them enough... See more

Rated 5 out of 5 stars

Motus medical were great from the start! Karen was very informative and helped with any issues filling out forms, Helping with Grants etc. Her response to queries was very quick. The engineers that... See more

Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier
  3. Medical Equipment Supplier
  4. Wheelchair Repair Service
  5. Wheelchair Store

Written by the company

Motus Medical began in 2016 when our founders looked around the industry they had spent 30 combined years in and realised it all looked a little bit… similar. It was difficult to tell one dealership from another. Clinical needs were being sacrificed just to sell standard issue products. And there just wasn’t much to choose from. We knew there was much that could be improved. Hence the formation of Motus Medical. Choosing Medical for their name committed them to the very highest standard of clinical care. Choosing Motus reflected the movement of the wheelchairs they offer. But more than that, it represented the movement forward that they wanted to inspire in the industry. The movement towards doing things differently, the movement towards doing better.


Contact info

4.8

Excellent

TrustScore 5 out of 5

248 reviews

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4.8

All reviews

(248)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

They fixed my scooter but it took 3…

They fixed my scooter but it took 3 days, would have been 2 days but the engineers van broke down. He was very good and Kit from the office was very kind. The actual service was good just took a long time where I couldn't go anywhere.

6 June 2025
Rated 5 out of 5 stars

Wonderful company to work with

Wonderful company to work with. The staff where great from sending me someone who knew what they were talking about and others who kept me undate even when l was unsure of something. I would mention name but l not sure if you are aloud to do this on this type of review, anyway all can say is that l would recommend this company because in my experience it was great to purchase my wheelchair from them. I would recommend other people to use this company based on my experience .

28 April 2025
Rated 5 out of 5 stars

Modus Medical Ltd- A truly caring company

Duncan was very attentive to the task of fitting out and fine tuning the controls on Jessica’s Wheelchair. Jess has been stuck relying on a pushed manual chair for the past 6-7 years. Others have tried to solve the problem but couldn’t or didn’t have the interest or love that Duncan showed. May God Bless all the team at Modus Medical Ltd, a truly caring company!

17 April 2025
Rated 5 out of 5 stars

To be honest 5 stars is not enough to…

To be honest 5 stars is not enough to convey the service we have received from every department of Motus Medical. Right from the original enquiry through to the collection/delivery of my son’s wheelchair Motus has made our journey smooth experience.
Becky help us with all the charity connections, she liaised with the OT service, charities and ourselves, gave me a nudge if I forgot to do anything, I don’t know how we would have got through without her.
Matt came to the house, helped our son pick out his frame colour, wheels spoke guards etc, talked through everything with OT to ensure it was exactly what was needed, went through all the various parts, adjustable bits etc with us.
Fantastic service, I could not recommend them more

12 March 2025
Rated 5 out of 5 stars

Great Service from Start To Finish

Matt came a measured up for my wheelchair and he bought a couple of wheelchairs what I had requested to see and try out. During the consultation Matt was knowledgeable to what I needed and explained everything in detail and never tried a hard sell only what I needed and the pros and cons. Well I now I have my wheelchair and Matt bought it out to me and set it up and showed how it all works and made sure it was fitting me and all was ok. Great service from start to finish and great communication from Karen who made sure from the point of sale I was notified along the way on how my order was going. Big Thank you to Motus Medical Team

18 February 2025
Rated 5 out of 5 stars

As usual

As usual, the service I've received from Motus Medical over the years, has been first class. Many thanks. Ian

13 February 2025

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