Memsaab Reviews 

Terrible service.it has been over a week. The refund has not been given I have emailed numerous times with no avail or response for my refund to be given. Over numerous emails back and forth with the company. My refund was finally given. However I will not be shopping from this company again.

Fantastic service from Smena and such a vast collection . Definitely worth a visit to try items on. Thought was going to be hard choosing but found something immediately
Many thanks

I bought me and my mother a matching outfit from here. The quality is amazing, the kameez is pretty & exactly as shown in the picture, and the delivery was quick & on time. 100% recommend.

Nabeel helped us a lot!

Great experience as always !

Nabil was very helpful, great customer service, well done Memsaab x

had a wonderful experience shopping here thanks to Ahsaan. I was under a lot of pressure to find an Eid outfit last minute, and he went above and beyond to ensure I found exactly what I needed. His efficiency and positive attitude turned a stressful task into a great experience. Exceptional customer service!

Fanstatic service, beautiful selection. Highly recommend!

Nabil Malik helped me a lot find the right outfit last minute for Eid. I was stressing and he helped me a lot. Helped me choose an outfit within my budget. I’m very pleased with his service and help.

Lovely people, always friendly and helpful especially sobhan! He helped me with the Eid clothes

Great service provided, attentive, shout out to Nabil for assisting

It was great mashallah! U should open up the store more often! Alhamdulliah thank you to Nabeel or Soban :) x

Been using memsaab for many of years now, excellent service as always, lovely staff.
Malik who served us today, gave us plenty of time to decided.

Quick service, friendly helpful staff.

Very good customer service
Very welcoming and helpful
Nabeel very helpful with sizes

Good experience with nabeel malik..professional dealing with customer

Absolutely amazing and really great service from Nabeel Malik

Excellent service from nabeel malik each and every time. Great value and excellent quality outfits.

Amazing customer service specially brother Nabeel helped us a lot. Thank you!

I am extremely disappointed with my experience ordering from Memsaab.

I placed an order in advance for Eid, expecting it to arrive in time for an important occasion. When my parcel arrived, it contained completely incorrect items along with another customer’s invoice — meaning not only did I not receive my order, but there was also a clear data protection issue.

I contacted customer services immediately, explaining the urgency and the fact that I needed my order before Eid. Unfortunately, their response was very dismissive and did not address the actual issue. I was simply told to return the incorrect items and wait up to 5 working days for a refund.

This is unacceptable. The mistake was entirely on their part, yet I am being inconvenienced and left without the items I ordered for a time-sensitive event.

There was:
• No acknowledgement of the urgency
• No offer to resend the correct order
• No effort to provide a quicker resolution
• No accountability for sending another customer’s personal information

Overall, very poor customer service and a frustrating experience. I would not recommend ordering from here, especially if your purchase is time-sensitive.

Edit: As you can see from their response, the error was made by them but them but no apology, no offer to send the correct item and will only refund once I have gone out of my way to return the incorrect items, wait for them to be received, then up to a further 5 days for the refund to be processed by Memsaab plus the bank processing time. Disgusting!

The experience was great very friendly and nicely they were polite lovely and respectful i would really recommend
Malik nabeel bin Tariq lovely guy
Would love to meet him again