The freezer was delivered just 2 days after ordering. Communication was excellent from start to finish. Hazem the installer & Amor the driver arrived when expected. They showed respect for my propert... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
RE: Order number SO-528189_260724 Luke and Victor - delivery drivers this morning, what an absolute joy to have such happy amenable guys deliver our electricals! Marks Electrical should be very prou... See more
Company replied
They have brilliant range of appliances and we managed to find an unusual size fridge that fitted the space and had all the whistles and bells.digital display etc.. Communication was good although w... See more
Company replied
I wrote this review previously, but have just noticed it was removed for some breach of policy - maybe naming the delivery very team wasn’t allowed? Any on the day of the delivery the team were e... See more
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Company details
Written by the company
You can buy from our massive range online or over the phone. We offer the best appliances from all of the major manufacturers and stock over 5,000 products at our 12,000 sq ft flagship headquarters. We are at the forefront of home entertainment too with our range of the best of 4K and 8K televisions. We keep large stocks of goods in our massive warehouse and operate a Click and Collect counter, where we reserve items for customers. You can order online, from anywhere in the country, and receive a delivery date with our postcode checker, which instantly checks availability. We use our own fleet of vehicles to offer a nationwide delivery service. Please feel free to call our sales helpline on 0116 2515 515 or buy online at https://markselectrical.co.uk. Our friendly and knowledgeable sales staff are in the know and are happy to help you to choose the right appliances to suit your home, lifestyle and budget. Join us on Facebook and Twitter for special offers and competitions; we update our pages regularly so there’s always something to see. Why not also visit our YouTube channel for exclusive videos about our great products? Just search for Marks Electrical on YouTube to watch now.
Marks Electrical Details
Written by the company
- In business for over 30 years!
Contact info
Boston Road, LE4 1AU, Leicester, United Kingdom
- 0116 2 514 513
- sales@markselectrical.co.uk
- www.markselectrical.co.uk
4.8
Excellent
119K reviews
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Reply from Marks Electrical
We are so pleased to hear that your delivery arrived promptly and that you found our delivery team to be lovely. Thank you for your positive feedback!
What a fabulous experience
What a fabulous experience! From great service in the showroom to quick and helpful delivery. Thank you and will definitely be back.
17 July 2026
Reply from Marks Electrical
We're so pleased you had a fabulous experience with us! It's wonderful to hear that you received great service in our showroom and that your delivery was quick and helpful. We look forward to welcoming you back.
Faultless service and delivery
Great independent company to buy from, really competitive prices and great communication throughout the ordering a delivery process. Delivery process was excellent and the guys took real care in my property and explained everything I needed to know about transit bolts, etc. Will 100% use these guys again. Highly recommended.
25 July 2026
Reply from Marks Electrical
We're so pleased to hear you had such a positive experience with us! It's wonderful that you found our prices competitive and our communication great throughout the ordering and delivery process. We're especially glad our delivery team took such care and explained everything clearly. Thank you for your high recommendation!
Delivery
Delivery.
Very good customer service. Fridge was delivered on time and delivery team were very helpful
29 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear that your fridge was delivered on time and that our delivery team provided such helpful service. Thank you for sharing your positive experience!
Reply from Marks Electrical
We're so pleased to hear that your delivery was great
Great Service
Everything went exactly according to plan. The delivery crew were very good, faced with squeezing a large appliance through narrow door. They were very good humoured, despite the heatwave and the challenge.
29 July 2026
Reply from Marks Electrical
We're so pleased to hear everything went exactly according to plan! It's wonderful that our delivery crew were good-humoured and managed the challenge of a large appliance through a narrow door, especially during a heatwave.
Extremely quick delivery less than…
Extremely quick delivery less than 24hrs
Polite delivery drivers
100% recommend
29 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear about your extremely quick delivery and that our drivers were polite. We truly appreciate your recommendation!
Reply from Marks Electrical
We're so pleased to hear that your delivery was great!
Reply from Marks Electrical
We are so pleased to hear that you experienced fabulous, fast, and efficient service. Thank you for your wonderful feedback!
Amazing delivery team very nice and…
Amazing delivery team very nice and polite.
29 July 2026
Unprompted review
Reply from Marks Electrical
We are so pleased to hear that our delivery team was very nice and polite. Thank you for sharing your positive feedback!
Smooth installation
Smooth installation, really insightful and friendly. Would definitely recommend!
29 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear your installation was smooth and that our team was insightful and friendly. Thank you for your wonderful recommendation!
Reply from Marks Electrical
We're so happy to hear that your delivery experience was smooth and easy! We appreciate your kind words.
Damaged product returned but no refund. What a con!
Would strongly recommend never using Marks Electrical. Product arrived damaged. The delivery driver said this happens sometimes as they repackage products that other people have returned - that was definitely not what I was expecting when I ordered. Refused delivery and then had a load of back and forth with customer services questioning whether it was actually damaged. Fortunately I had the photos to prove it. Two and a half weeks later I’m still waiting for the refund. Hilariously they claim it takes the bank that long to process - but their system sends notifications on returns and I can see it still says it’s pending their approval to process the refund - they’re clearly just trying to hang on to my money. What a bunch of con artists and cowboys. I would never buy from them again.
13 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear that your delivery was excellent. Thank you for taking the time to share your positive feedback with us!
Reply from Marks Electrical
Thank you for the 5 Star Review! We really appreciate the positive feedback and thank you for taking the time to leave it!
Kind Regards
Marks Electrical Customer Services Team
Reply from Marks Electrical
Thank you for the 5 Star Review! We really appreciate the positive feedback and thank you for taking the time to leave it!
Kind Regards
Marks Electrical Customer Services Team
Reply from Marks Electrical
We are so pleased to hear that your delivery was great. Thank you for taking the time to share your positive feedback with us!
The delivery guys were perfect
The delivery guys were perfect, they checked over the TV to make sure so brakages.
Thank you
29 July 2026
Unprompted review
Reply from Marks Electrical
We're glad to hear our delivery team provided excellent service and ensured your TV arrived in perfect condition. Thank you for your kind words!
Reply from Marks Electrical
We are so pleased to hear that our delivery team did a great job for you. Thank you for sharing your positive feedback with us!
Delivering was perfect the guys were…
Delivering was perfect the guys were perfect thanks
29 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear that your delivery experience was perfect and that our team provided excellent service. Thank you for your wonderful feedback!
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