The freezer was delivered just 2 days after ordering. Communication was excellent from start to finish. Hazem the installer & Amor the driver arrived when expected. They showed respect for my propert... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
RE: Order number SO-528189_260724 Luke and Victor - delivery drivers this morning, what an absolute joy to have such happy amenable guys deliver our electricals! Marks Electrical should be very prou... See more
Company replied
They have brilliant range of appliances and we managed to find an unusual size fridge that fitted the space and had all the whistles and bells.digital display etc.. Communication was good although w... See more
Company replied
I wrote this review previously, but have just noticed it was removed for some breach of policy - maybe naming the delivery very team wasn’t allowed? Any on the day of the delivery the team were e... See more
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Company details
Written by the company
You can buy from our massive range online or over the phone. We offer the best appliances from all of the major manufacturers and stock over 5,000 products at our 12,000 sq ft flagship headquarters. We are at the forefront of home entertainment too with our range of the best of 4K and 8K televisions. We keep large stocks of goods in our massive warehouse and operate a Click and Collect counter, where we reserve items for customers. You can order online, from anywhere in the country, and receive a delivery date with our postcode checker, which instantly checks availability. We use our own fleet of vehicles to offer a nationwide delivery service. Please feel free to call our sales helpline on 0116 2515 515 or buy online at https://markselectrical.co.uk. Our friendly and knowledgeable sales staff are in the know and are happy to help you to choose the right appliances to suit your home, lifestyle and budget. Join us on Facebook and Twitter for special offers and competitions; we update our pages regularly so there’s always something to see. Why not also visit our YouTube channel for exclusive videos about our great products? Just search for Marks Electrical on YouTube to watch now.
Marks Electrical Details
Written by the company
- In business for over 30 years!
Contact info
Boston Road, LE4 1AU, Leicester, United Kingdom
- 0116 2 514 513
- sales@markselectrical.co.uk
- www.markselectrical.co.uk
4.8
Excellent
119K reviews
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Avoid this company
Avoid this company
Ordered a washing machine which is faulty and has caused damage to a neighbouring property; still wriggling out of accepting consumer law and refusing a refund or responsibility. Machine is not fit for purpose. Don't waste your money and go elsewhere
19 June 2026
Unprompted review
Reply from Marks Electrical
Good morning Winnie,
Thank you for taking the time to review your experience.
We are sorry to learn your appliance is faulty and has caused damage to the property.
We have requested some additional information from you as we would like to review your case further.
Kind Regards
Marks Electrical
Excellent service
Excellent service, easy online ordering and next day delivery which was exactly on time.
27 July 2026
Reply from Marks Electrical
We're so pleased to hear you experienced excellent service and found our online ordering easy. It's wonderful that your next-day delivery was exactly on time. Thank you for your positive feedback!
Spoke with Lacy today who was more than…
Spoke with Lacy today who was more than helpful, really nice communication skills and easily helped point me in the right direction.
I would definitely buy again from them.
27 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear about your positive experience and that our team member was more than helpful. It's wonderful that you appreciated their communication skills and that they easily pointed you in the right direction. We look forward to assisting you again!
Brought an indersit cooker
Brought an indersit cooker , so easy to use there website, easy to order , easy to pay , and was the cheapest, and had good choice of delivery days , and was updated night before, and on the day, of delivery , very smooth and would definitely use again
12 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear that you found our website easy to use and the ordering process smooth! It's wonderful that you found the cheapest price and a good choice of delivery days. We're delighted that you were kept updated and that the delivery was very smooth. We look forward to serving you again!
Reply from Marks Electrical
We're so glad to hear our deliverers were courteous. Thank you for your kind words!
Every time I contacted marks they…
Every time I contacted marks they responded with a quick reply to my questions, delivery slot was on the day that was convenient for me and on time.
25 July 2026
Reply from Marks Electrical
We're so pleased to hear that our team responded quickly to your questions and that your delivery was convenient and on time.
Good customer service
Delivery arrived on schedule, get up to date throughtoutDelivery team, Baz & Javid were polite, professional and respectful of my property. Reminded me of delivery 20 years ago when they cared about what they did and wanted to do a good job.
26 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear your delivery arrived on schedule and that you were kept updated throughout! It's wonderful that our delivery team was polite, professional, and respectful of your property.
Very happy
Easy to order at a good price, delivery was good, although a bit later than scheduled, we were kept informed.
The guys brought our fridge/freezer straight into the shed, explaining that it needed to stand a few hours before plugging in. They took our old appliance with them. Very happy 😊
25 July 2026
Reply from Marks Electrical
We're so pleased to hear that ordering was easy and that you found the price good! We're glad our delivery team kept you informed and carefully placed your appliance, explaining everything clearly. It's wonderful that they also took your old appliance.
Quick and efficient
We needed a washer installed quickly before traveling. I was able to call and verify the correct washer and have it installed the next day, which was on a Saturday. This was a lifesaver as we were leaving on holiday on Sunday. Great customer service and great work!
25 July 2026
Reply from Marks Electrical
We're so pleased to hear we could help with your washer installation so quickly, especially before your holiday! It's wonderful to know our customer service and work were a lifesaver for you.
Prompt and kept me informed and updated…
Prompt and kept me informed and updated on delivery times. Followed delivery instructions and wishes to the letter. Excellent service.
27 July 2026
Reply from Marks Electrical
We're so pleased you found our service excellent and that we kept you informed and updated on delivery times. It's wonderful that we followed your delivery instructions to the letter!
⭐⭐⭐⭐⭐excellent
⭐⭐⭐⭐⭐
I had an excellent experience with the delivery team! They delivered my LG fridge safely and professionally, and they were incredibly friendly, polite, and respectful from start to finish. They handled everything with great care and made the whole process smooth and stress-free.
I really appreciated their positive attitude and outstanding customer service. They are a real credit to the company, and I couldn’t have asked for a better delivery experience.
Order Number: SO-532007_260727
Delivery Address: 44 Romney Tower, Romney Way, Stockport.
Thank you so much for the fantastic service. I highly recommend this delivery team to anyone. Keep up the excellent work! ❤️❤️❤️❤️❤️❤️
27 July 2026
Unprompted review
Reply from Marks Electrical
We're so happy to hear that you had an excellent experience with our delivery team! It's wonderful that they delivered your LG fridge safely and professionally, and that you found them friendly, polite, and respectful. We appreciate your kind words about their positive attitude and outstanding customer service.
Reply from Marks Electrical
We are so pleased to hear that you experienced excellent service and that your delivery was on time. Thank you for your positive feedback!
Great from start to finish
25 July 2026
Reply from Marks Electrical
We're so glad you had a great experience from beginning to end. Thank you for your wonderful feedback!
Would use again!
Easy to use website, 7 days a week deliveries, competitive prices. Delivery guys were ontime, friendly and helpful even though the fridge was a very tight fit through the doorways!
27 July 2026
Reply from Marks Electrical
We're so pleased to hear you found our website easy to use, our prices competitive, and that our delivery team was on time, friendly, and helpful, even with a tight fit!
Extremely careful and helpful
I've just had yet another delivery this morning and the guys were extremely careful and helpful, as they always are
27 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear that your delivery experience was excellent and that our team was extremely careful and helpful, as always! Thank you for your kind words.
Dishwasher delivery
We had our new dishwasher delivered by Craig and Ev. So polite and Ev even saved the day for us as we couldn’t get the old dishwasher out and he told us exactly what to do. Thanks guys, highly recommend.
1 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear about your excellent experience with our delivery team! It's wonderful that they were polite and helpful, even assisting you with your old dishwasher.
Elton and Otto delivered our new…
Elton and Otto delivered our new freezer, They were excellent, very polite and did everything we needed, brilliant will definitely use Marks Electrical again
18 July 2026
Unprompted review
Reply from Marks Electrical
We are so happy to hear that our delivery team provided such excellent service. We truly appreciate your kind words and look forward to assisting you again!
Fab delivery service thanks to Ian and…
Fab delivery service thanks to Ian and Otto. Professional, friendly and super efficient. Thank you!
27 July 2026
Unprompted review
Reply from Marks Electrical
We're so pleased to hear you had such a professional, friendly, and super efficient delivery service. Thank you for your kind words!
Great customer service
I couldn’t make the payment system work; firstly it was due to an error I had made, but then after that it simply wouldn’t work.
However, I was contacted by Lacy Beckett from the sales team who did a marvellous job of assisting me with my purchase, despite the technical difficulties and it is going to be delivered tomorrow, which is exactly what I needed.
Many thanks Lacy for all your work!
(The four stars was because of the technical difficulties, I would give Lacy’s prompt and knowledgeable assistance five stars!!)
27 July 2026
Unprompted review
Reply from Marks Electrical
We appreciate you bringing the payment system difficulties to our attention and apologize for the inconvenience you experienced. We are delighted to hear that a member of our sales team was able to provide such excellent assistance and ensure your purchase will be delivered promptly. Your feedback is valuable.
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