Mangopay Reviews 

They are holding my money up on Vinted . Poor company

Have tried numerous times to draw my money. I'm a Vinted pro seller. I have over £1000 that I can't withdraw but can still pay for items from my connected bank account. I have repeatedly emailed Vinted. Repeatedly uploaded the various different correct documents to prove I'm a self employed sole trader and registered as such.

I am going to report you to the HMRC as the money you are withholding the money that I was going to pay my tax bill.

Pro Vinted
Account with funds being held to ransom!
Mango Pay - I am coming for you legally!

Uses KYC compliance as a way to defraud their customers and steal their money.

If i will ask them if they r scammers?
Ive sold item at some online service, but 2 weeks they dont send me money. Ive contact them, but they replayed, that this online service is not they parthner, really? Why in this case at my bank account they r mentioned as financial service by thom my money has been sent

If i will ask that online service vinted and mangopay works together to steal money?

All proof i have, and copy of both sides replay

Another PEP form. I have a small balance on Vinted. Was asked to upload my DL and then print off, sign and then send back as an image a PEP form to confirm I am not a politically exposed person in a high ranking position. Its £90 than i'm trying to get out of Vinted after selling a jacket!

I cannot verify vinted account as i have health issues which prevent me having a driving license and have additional that stops me every wanting a passport ,I paid 60 ,getting a UK id card ,but surprise surprise that dont accept in UK, although they are quiet happy to buy stuff without any verification

Every day they hold our money they make millions , I just advise everyone to make more videos about it and be vocal how Mangopay is scaming trough Vinted maybe one day some managers will realize that people are really pissed and don't want to use services that have this parasite in their payment method, I stopped using vinted and advise others to also show that people matters more than greedy scamming corporations .

Ridiculous cant speak to anyone

Scamers. They want you to pay for not using an account. They could just delete it after a while but no, they prefer to steal your cash

I have been selling with Vinted and need to verify who I am. It keeps getting rejected?? Can not get hold of a person and Vinted keep sending me the same message which is very unhelpful. I am just wonder what is going wrong and why I can get NO HELP with this

I’ve been with Vinted for at least 3 years, I never had an issue, every time I was asked for KYC verification I passed it. But 4 months ago it said it got passed correctly but I couldn’t transfer the money from the wallet to my bank account, all my transfers failed. I asked Vinted many times and they provided to MangoPay the extra documents they asked me for, yet those many times MangoPay answered always the same “they’re not valid” I literally showed them a residency proof signed by the Townhall and the official government. I reached MangoPay on email and they take the piss, they answer every 10 days and come back with 0 solution denying official documents, this goes against the EU law. I will report you if you don’t unblock my wallet and give me my money.

Slow payments, hidden charges and lousy customer service. Not recommended at all. Other services are ahead by miles. It's a rotten mango. Avoid even if there are no other options left.

They are not interested in storing your funds, more interim big company’s not customers. Terrible

Havi g an awful stressful time with Mangopay via vinted.
Iv been using vinted to buy & sell some of my clothes for almost 3 years.
Last year i had to fill in a form regsrding being Politically exposed whatever that means.
Again recently i tried to purchase an item but it kept saying payment failed i contacted Vinted through my app.
They said contact your bank bank said no problem with my account iv messaged vinted numerous times then i get another link to fill in another politically exposed person!
Filled it in sent documents Passport etc.
Few days later i get a message via vinted asking if i am the Mothet of an Irish Politician!which im not im just a normal lady i work for the NHS use my own money to buy off vinted which i have a balance of almost 60.00 which i cannot withdraw i keep getting messages from Vinted saying they are invsetigating then yesterday i get the same link asking me to upload things again!then i get a message saying iv already sent the information iv cintacted Mangopay & heard nothing all i want to do is use Vinted to buy things & sell things i no longer wear its a complete nightmare with nowhere to go for help

Hello, dear Mangopay team, I am unable to withdraw the balance in my Vinted account. I submitted two utility bills. The first time, the Vinted team replied that Mangopay was functioning normally. The second time, Vinted asked me to submit again, but they informed me that the proof was invalid. Up to now, my balance money cannot be withdrawn, which has seriously affected my daily expenses. Could you please advise me on what to do?

Signed my business up for a Vinted Pro account a few months ago. I was asked for verification documents to prove my business was active and genuine. These were accepted immediately and I was able to sell.

Sales did well, and I was able to withdraw money after a few weeks in line with Vinted Pro’s T&Cs, and had no issues whatsoever.

Made nearly £500 worth of sales this month (July) and have been trying to withdraw the available £400 for just over a week now. Suddenly I need to verify my business again.

I have uploaded umpteen documents in line with what’s being requested and all have been rejected with no explanation as to why. Just being told to upload the same documents I’ve uploaded a number of times already.

I’ve got bills to pay that are now going to be late. And already incurring overdraft fees to cover others. Mangopay are unlawfully holding this money for no valid reason.

Vinted Support are no help either. I will no longer be selling on Vinted until they change their payment provider away from these scammers. AVOID

My ŵife made a vinted withdrawal for £17.5 next day it was in her account I have tried to make 2 withdrawals this month £150 & 10.78 guess still waiting for them given them proof from my bank I have not received still waiting for them to speak to me what a joke of a company

Having a declutter & decided to pop our pre-loved clothes up for sale on Vinted. Managed to sell a lot, decided to withdraw the funds only to discover that there's a block, Vinted asked us to complete a PEP which we have done but still no response - have we lost this money?
Has anyone contacted anyone higher?

Vinted and MangoPay are partners in crime!

Tried multiple times to pass the verification steps. Supplied my drivers licence and passport many many times. All photos have met the requirements but have still been rejected. Contacted vinted customer services several times who are absolutely useless. They told me to contact MangoPay who told me it’s not their problem and to contact vinted. They are now holding my money and i have no way of accessing it. Shocking. Complete fraud.