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CapCar Reviews 1,044

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TrustScore 4 out of 5

3.8

Auto Market
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Company details

  1. Auto Market

Written by the company

CapCar révolutionne l'achat et la vente de voitures d’occasion. L'intermédiaire de confiance qui s'occupe de tout : véhicules inspectés, garantis et au bon prix, commissions faibles, sécurité de paiement, annonces ultra détaillées, vente rapide !

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3.8

Great

TrustScore 4 out of 5

1K reviews

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Replied to 91% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Warning-step back from this company !!!!!!!!

Warning: car brokerage company to avoid.
I am currently involved in legal proceedings against this company for false advertising. The vehicle sold has numerous problems and, since the transaction, it has been virtually impossible to get anyone on the phone. Communication becomes very complicated when it comes to them taking responsibility.
This company acts solely as an intermediary and collects a commission on sales, without any real expertise...

17 October 2025
Unprompted review
CapCar logo

Reply from CapCar

Hello,

We are sorry to read about your dissatisfaction and regret that your experience did not meet your expectations.

CapCar acts as an intermediary between private sellers and buyers, with the goal of facilitating the transaction and securing the administrative process. The condition of the vehicle and the information provided in the listing are based on the elements declared by the owner and the documents available at the time of sale.

We take feedback from our users seriously and remain attentive to situations that may arise following a transaction.

Sincerely,
The CapCar Team

Rated 5 out of 5 stars

Une belle expérience avec capcar

Une belle expérience avec capcar
Vente rapide de notre Audi Q3
Agent très professionnel, a l’écoute, disponible pour les éventuelles questions
Un grand merci à David Trinh l’agent en question
On recommande capcar et surtout au professionnalisme de David Trinh

14 June 2025
Unprompted review
CapCar logo

Reply from CapCar

Bonjour,

Un grand merci pour votre retour ! Nous sommes ravis que la vente de votre Audi Q3 se soit déroulée dans les meilleures conditions. David Trinh met un point d’honneur à accompagner ses clients avec sérieux et disponibilité, et nous lui transmettons avec plaisir vos compliments.

Merci encore pour votre confiance et votre recommandation !

Bien cordialement,
L’équipe CapCar

Rated 5 out of 5 stars

Un grand merci à benjamin pour son…

Un grand merci à benjamin Charles de Gaulle pour son expertise et son professionnalisme ! Très aimable !

25 September 2024
Unprompted review
CapCar logo

Reply from CapCar

Merci pour votre retour. Nous sommes ravis que votre expérience dans l'utilisation de nos services vous ait plu. Bonne journée à vous.
L'équipe CapCar

Rated 1 out of 5 stars

Unprofessional while returning money..

First of all, the customer needs to pay the money in advance, before even looking at the vehicle.. And if you change your mind, the real headache begins to take the refund from the so-called secure wallet. I am trying to chase them for my money but so far there is no clue of it...

14 January 2022
Unprompted review
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