Both, Mongopay and Vinted are beyond awful, taking 5 days, and still not being able to resolve the Vinted payout glitch, that shouldn't be happening in this day and age, especially when Vinted has bee... See more
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Founded in 2013, Mangopay is the wallet-first infrastructure for multi-party payment flows, designed to give platforms the control, scalability, and revenue opportunities they need to thrive. Mangopay offers programmable wallets that mirror real-world multi-party experiences, enabling platforms to hold, split, and move funds across buyers, sellers, and partners, while unlocking new monetization streams. Mangopay powers platforms with white-label infrastructure, offering IBANs, FX, acquirer-agnostic processing, and fast cross-border payouts, all secured by AI-driven fraud and compliance tools. With over €150 billion processed, 430 million wallets created, and 330 million users onboarded, Mangopay has demonstrated scale and reliability. Leading platforms like Vinted, Wallapop, Storefund, and Debenhams have used Mangopay to power complex flows, double transaction volumes, and streamline global operations.
Contact info
MANGOPAY SA, 4 rue du Fort Wallis, Luxembourg, L-2714, Luxembourg, Luxembourg
- www.mangopay.com
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Discusting mangopay/vinted 5 days…
Discusting mangopay/vinted 5 days holding my money i sold items to have the money for my daughters birthday this is horrendous! Release my money!!!
MangoPay/Vinted
MangoPay/Vinted - not sure where the issue is and quite frankly it's my money for sales so I would like it released and will be contacting the Financial Ombudsman. Vinted holiday mode until this is rectified.
Beyond Insanity
Both, Mongopay and Vinted are beyond awful, taking 5 days, and still not being able to resolve the Vinted payout glitch, that shouldn't be happening in this day and age, especially when Vinted has been around since 2008. Horrible companies to deal with. Don’t know if will be able to take the money that has been earned or how long this will take. Looking for better alternatives.
Awful company keeping my Vinted balance…
Awful company keeping my Vinted balance pending like other people I have not received my refund from Vinted after been cancelled there support team is garbage not help what so ever Vinted is going down hill I encourage anyone to stop using them get them into liquidation there steeling people hard earned money allowing sellers also to sell items that they no longer own
DISGRACEFUL COMPANY
DISGRACEFUL COMPANY
Let’s be honest here how on earth can companies like these two get away with holding onto to people’s money that rightfully belongs to that person ???? surely there must be some legality issue here ?? Vinted and Mangopay are a ABSOLUTE AND UTTER DISGRACE we all need to leave vinted and let these theives crumble it is down to us all to leave these because this WILL happen again
Still waiting for my funds to be…
Still waiting for my funds to be released from my pending account 4 days now, due to 'technical issues' with no explanation and no time frame, appalling customer service !
Pending balance issues no communication or resolution
Agree with the other sellers on here. Issues with Vinted pending funds and no updates given on resolution timescales or any real reason for the issue. They are withholding people’s money without any valid reason
Pending balance problems- unable to…
Pending balance problems- unable to withdraw my money, money stuck in pending balance. We have not been provided an estimate on when we can expect the fix… why not? They should be providing customers with daily updates on status of the problem.
An annoyed customer trying to be patient
Waiting for payment ....not the first…
Waiting for payment ....not the first time.!
taking so long to resolve the payment…
taking so long to resolve the payment issue on vinted when people are dependent on that money as its their wages is absolutely insane, any company that respects itself fixes this within 24h i don't understand how you have the audacity to take so long?!!!!!!!!!!!!!!!!!!!
Theives!!!!
This is disgusting. My sale completed and seller left positive feedback and vinted still holding onto my money. Both companies need to be closed down. Give me my money!!!
I will cancel Vinted after I get my money
Feels like a scam when a company will take your money instantly but has 'issues' when it comes to paying you money. I'm guessing if/when this issue is resolved they won't be paying interest on the money that's been withheld? Also guessing they've been earning it on our money...
Wouldn’t even give 1…
Wouldn’t even give 1 star…..thieves……once I get my earnings off Vinted I will never use Vinted again unless they change their payment platform!!!!😡😡😡😡😡
Vinted
Absolutely terrible that after 3/4 days of not being able to sort the issue out in regards to Vinted money!
I can't withdraw my earnings on Vinted
My earning still saying they are pending!.Please fix problem.So I've put myself on holiday mode so no sales.
Thieves
Thieves! Cannot withdraw my money from Vinted after having met all requirements of sales. Must be sued into oblivion. Disgusting company!
Vinted is unable to update my selling…
Vinted is unable to update my selling account or withdraw the money from it. If you still can pay for item you should be able to withdraw as well. This going for days now and its totally unacceptable!
3 days in and still waiting for my…
3 days in and still waiting for my vinted money, never had an issue before but this time has been absolutely disgusting.
Vinted keep telling me to "be patient" with them, even though my buyers have confirmed everything is okay with their orders, I'm still waiting for payment. Vinted are quick to take the money from buyers though.
You wouldn't go to a supermarket and take items, make them wait 3 days for the payment of said items and still not pay them, all while telling them to be patient with you because you're having issues.
Absolute joke and will never use vinted again after this.
Holding my money from vinted
Shocking no updates from your or vinted robbing people of there own money sort it out. Why are you not updating customers i can see your reviews prove what an absolute joke you are
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