McDonald’s Reviews 

Chicken – Pure Heat, No Flavor
​Rating: ★☆☆☆☆
​I usually enjoy a bit of heat, but the Spicy Chicken I ordered from the Ilkeston, Nottingham branch was absolutely ridiculous. It wasn't just "spicy"—it was physically painful and completely unbalanced.
​The Heat Level: I’ve eaten Scotch bonnet peppers that felt milder than this. The spice was so overwhelming that it was impossible to taste the chicken, the breading, or the toppings.
​The "Husband Test": My husband has a very high tolerance for spicy food and even he declared it inedible.
​The Experience: We ended up throwing it away. A "spicy" option should enhance the flavor, not act as a chemical burn for your mouth.
​If you value your taste buds (and your evening), avoid this. I will never be ordering this menu item, or from this specific location, ever again

Why oh why have you stopped bacon rolls. Breakfast is the bacon roll. No more for me thank you.

Ok, I'll/ We'll ALL be 100%HONEST!!...I/we remember over 50 years ago when McDonald's Big MAC's used to be the size of my pillow,they were HUGE! Now over 50 years later they are the size of a TOONEY or beer cap, so small y'all can hardly find it when you open the container it's in. A Complete RIP OFF!!! OMG BAD..... It would take me about 50 Big Mac's (tiny macs) to fill up. And the worst part is the Price is 50 times Higher today $$$.... The price keeps going up and their size of Burgers,etc. keep shrinking in size. .... I'm sure we're not the only ones who agree out there.... Conclusion; Mc Donald's restaurant's SUCK!!!... 👎 😡

A muffin and a drink - how hard is that order??? They got it wrong!!!!
Should be at least one responsible adult working here (B.I.F).
I ordered & paid for before I picked up my order. Went through drive- thru, two cars in front of me, one customer inside the shop. What are the order codes for if they don’t use them? When I got to the first window I was just blasted with a price - no good morning or greeting- wasn’t even my order. Couldn’t take my order back as I was home before I even noticed it was wrong- very expensive muffin , paid for ‘extras’ (which I received) but the “normal stuff” was missing

I was waiting 27 minutes for my order of nuggets
I thought they had horrible service
Would not recommend

Rubbish experience.On 25/01/26,Myself & my son decided we would like a Maccies,my son ordered his and my food using delivery.The food came about 9pm my order was correct but my sons order totallty wrong,also all of the food wss stone cold and my latte was luke warm.We will not be ordering delivery again what a waste of almost £20 .One unhappy customer.

Very long wait with no other cars in line
Cold fries
Big Mac bottom bun broken making it impossible to eat
Window person didn’t talk
No
No come on receipt, making it impossible to review, or claim offer
5816 Franklin street,Michigan city, Indiana

Misleading loyalty program 😔
€1 spent is not always converted into 1 point
Contacted customer service but no response 😤

Would give zero if I could. Cold food. Incomplete order. No refund because it was delivered

Took my money via the McDonalds app the order didn’t go through. No record of the order but the money has been taken from my bank account.. McDonald’s are refusing to refund… absolutely appalling customer service

McDonald’s is one of the most well-known fast-food chains in the world, recognized for its golden arches, quick service, and consistent taste. Founded in 1940 in the United States, McDonald’s has grown into a global brand with thousands of outlets across different countries. It has become a popular choice for people of all ages due to its affordability, convenience, and wide menu options.
One of the biggest strengths of McDonald’s is its consistency. No matter where you visit a McDonald’s outlet, the taste of its signature items such as burgers, fries, and soft drinks remains largely the same. This reliability builds trust among customers, especially travelers who want a familiar meal. The food is prepared quickly, making it an ideal option for people with busy schedules who want a fast and filling meal.
The menu at McDonald’s is diverse and caters to different preferences. Along with classic items like the Big Mac, cheeseburgers, and French fries, McDonald’s also offers chicken products, breakfast items, desserts, and beverages. In many countries, the brand adapts its menu to local tastes, which helps it connect better with local customers. For example, vegetarian options and regional flavors are introduced in different regions to suit cultural preferences.
Another positive aspect of McDonald’s is its family-friendly environment. Many outlets provide clean seating areas, play zones for children, and a welcoming atmosphere. The brand is also known for its strong marketing strategies, including creative advertisements, toy giveaways, and collaborations that attract young customers.
However, McDonald’s also faces criticism, mainly related to health concerns. Fast food is often high in calories, fats, and sodium, which can be unhealthy if consumed frequently. Although McDonald’s has added healthier options like salads, fruit, and low-calorie meals, it is still commonly associated with junk food. Environmental concerns, such as packaging waste and sustainability, have also been raised, though the company has taken steps to improve in these areas.
In conclusion, McDonald’s is a successful fast-food brand that offers convenience, consistency, and affordability. While it may not be the healthiest dining option, it remains a popular choice for quick meals and casual outings. With continued efforts toward healthier choices and sustainability, McDonald’s can maintain its strong position in the global food industry.

It’s been about 4 years since I’ve placed an order and actually got the right thing/ the whole order.

It's better not to eat there. I ate there once and couldn't get up from the toilet.

I ordered 2 happy meals through Uber eats!! From Edinburgh Way Harlow Essex, they only brought 1,so I called the delivery man from Uber, who said he would pass me over to the manager!! She said she would call me back. She didn’t, My granddaughter didn’t have her happy meal the other did which created upset!! Whoever the manager was on Tuesday the 13 th January shame on you for not calling me back I paid for a happy meal I never received!! Your customer service stinks!! Will not be using ur store again!!!

They need a lot of improvement food is good sometimes but horrible the next day

I ordered a crispy chicken biscuit. I got a mcgridle chicken. I went back to have the sandwich changed and she said that no that is a crispy chicken. I have photos of what they give me. Such a crappy place

Last night the order was appalling, over an hour more delayed. I used the online delivery method. The food arrived was stone cold. The online delivery method was no way to get straight respond and the Macdonald Asda store not picking up the phone. Don’t want to use this again.

The fries are very poor quality & unhealthy.I believe its expired material.I check very carefully & stop my kids to eat.

One of the co workers at macdonalds gave us the wrong coffee today not good service at macdonalds

Horrible customer service