Lyons Davidson Solicitors Reviews 

2,566
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 479 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their excellent service, professionalism, and helpfulness, often highlighting their courteous and friendly approach. Many people appreciate the clear communication and consistent updates received throughout their cases, making the process easier to manage. Reviewers often felt well-supported and understood, with staff going above and beyond to ensure positive outcomes. However, some people mentioned dissatisfaction with the service and response times, citing slow progress and a lack of communication on their claims. A few other people also felt that the company did not adequately represent their interests or provide timely updates, leading to frustration and perceived incompetence.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Claim

Customers consistently note ambiguous experiences with claim processes, with some reviewers expressing... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, responsive, and empathetic... See more

Service

People report ambiguous experiences with service, with many customers expressing significant dissatisfaction.... See more

Response time

Customers had ambiguous experiences with response times, with some reviewers praising clear, timely, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Tyrell Blake provided an excellent service. He replied promptly to my emails, and followed up any queries, always keeping me in the loop with what was going on. He was courteous and friendly in his a... See more

Company replied

Rated 5 out of 5 stars

A very challenging, and at times very difficult situation that was very hard fought and a great outcome in the end. Nelay Joshi handled our case with great competence and professionalism throughout h... See more

Company replied

Rated 5 out of 5 stars

I rang following receipt of a letter from you requesting I call you back. I spoke to Bethany chandler. She was helpful, explained the status of the claim proceedings clearly and advised that she would... See more

Company replied

Rated 5 out of 5 stars

it was the company Lyons Davidson and that of Mr Craig Hamilton that did the work on my claim for me and he did a very good job keeping in touch with me and letting me know what was happening in my... See more


Company details

  1. Law Firm
  2. Insurance Attorney
  3. Lawyer
  4. Legal Services
  5. Personal Injury Attorney

Written by the company

We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(2,566)

444 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bethany Chandler was excellent!

Bethany Chandler was excellent!

Really informative and prompt with responses - can't thank enough!

25 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Jordan,

Thank you for your kind feedback. We’re delighted to hear that Bethany provided informative and prompt support throughout your experience.

We really appreciate your comments and will be sure to pass them on.

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

I previously had a successful claim…

I previously had a successful claim with Lyon’s Davidson and through this whole process the communication was below par. Since then my partner who was a passenger in the car crash was trying to make a claim. They were numerous errors with his account, not allowing him to complete a claim form so we took this elsewhere as Lyon’s Davidson were useless in resolving this. I have since requested relevant information from my claim to allow me to obtain all relevant evidence etc and contacted Lyon’s Davison over a month ago for this. I was told this was passed over to the management team and I would hear back in 5 days. I am still waiting for this information and have had no communication from Lyon’s Davidson at all. It is completely unacceptable.

25 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Dear Consumer,

Thank you for your review. We have requested more information from you to allow us to identify the matter to which your review relates, but you have not responded. If you provide more information we will be able to consider your review further, but are currently unable to assist.

Kind regards

Lyons Davidson

Rated 5 out of 5 stars

Abbie Ford has been fantastic

Abbie Ford has been not just great throughout my claim but went over and beyond to get my claim settled with Westmorland & Furness Council, who have been deliberately awkward.

Abbie has kept in touch throughout the claim, has chased the other sides solicitors.
she has been so pleasant throughout the process.

She is a credit to Lyons Davidson

25 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Linda,

We’re delighted to hear such positive feedback about your experience. It’s wonderful to know that Abbie went above and beyond to progress your claim and kept you informed throughout, even when dealing with a challenging situation.

We’re especially pleased that her proactive approach and professionalism made a difference, and we’ll be sure to pass on your kind words.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Lyons Davidson helped me claim losses…

Lyons Davidson helped me claim losses from a car accident. Communication with my case handler (Abbie) was excellent and she was a pleasure to deal with, keeping me up to date throughout the process. I'm happy with the outcome and would highly recommend Lyons Davidson and Abbie.

25 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Quyen,

We’re pleased to hear about your positive experience. It’s great to know that Abbie provided excellent communication and kept you informed throughout your claim, making the process smooth and straightforward.

We’re delighted you’re happy with the outcome, and we truly appreciate your recommendation.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Turned a Stressful Situation into a Smooth Journey

I couldn’t be happier with the service I received from Sophie Miller throughout my accident claim. From start to finish, everything was handled in a professional and efficient manner, and the whole process felt smooth and well-managed.

Communication was excellent at every stage—I was always kept informed, any questions I had were answered clearly and promptly, and I never felt left in the dark. What really stood out to me was Sophie’s empathy and understanding. She took the time to listen, made me feel supported, and genuinely cared about getting the best outcome for me.

Everything was dealt with quickly without ever feeling rushed, and her attention to detail gave me complete confidence throughout the process. It’s not often you can say a situation like this has been stress-free, but Sophie made it as straightforward as possible.

I honestly couldn’t fault the service I received and wouldn’t hesitate to recommend Sophie Miller to anyone needing a reliable, professional, and compassionate solicitor.

24 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Lucy,

We’re delighted to read your feedback - thank you for taking the time to share such a detailed review. It’s wonderful to hear that Sophie provided a smooth, professional, and well-managed experience throughout your claim, especially during what can often be a stressful situation.

We’re particularly pleased that her clear communication, empathy, and attention to detail helped you feel supported and confident at every stage. Knowing she made the process straightforward and stress-free for you is exactly what we strive for.

Thank you for your strong recommendation - it truly means a great deal to us.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Many thanks to Bethany Chandler for her…

Many thanks to Bethany Chandler for her assistance.
It was my first experience with the legal services recommended by my car insurance company.
Bethany helped me fully recover all my losses. The process takes time but I am happy with the result. Thank to Bethany Chandler again for.
Regards,
Mrs Svetlana Bekova

24 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Mrs Svetlana Bekova,

Thank you for taking the time to share your experience. We’re pleased to hear that Bethany was able to support you through your first experience with legal services and help you recover your losses.

We’re glad you’re happy with the outcome and appreciate your kind words about Bethany’s assistance.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Highly Recommended

My case was handled by Paddy Trouton and I cannot speak highly enough of her. I was fully informed during each step in the process which was much appreciated, as I had not been in the position I was in before. Paddy was professional, understanding, supportive and put me at ease during times of stress and overwhelm.
I can’t fault the communication. I was updated at each stage as well as given expected time frames before next steps which was great.
I felt that I was in good hands all throughout the process and felt well advised.
Paddy’s telephone manner was also something to note, she has a great balance kind, warm all whilst highly professional.

20 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Stephanie,

We’re very grateful for your kind feedback. It’s wonderful to hear that Paddy provided such clear communication and consistent support throughout your case, especially during what can be a stressful and unfamiliar process.

We’re particularly pleased that her professionalism, understanding, and warm approach helped put you at ease, and that you felt well informed and in safe hands at every stage.

Thank you for your recommendation - it means a great deal to us.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

5 star

I was in desperate need of a solicitor within days as summoned to court for a driving offence I didn’t commit.
David Olivere at Lyon’s Davidson Solicitors called me within 24 hours, prepared paperwork and arranged for a duty solicitor to attend court with me.
All within a few days I appeared in court and it was withdrawn within a matter of minutes. The stress was completely taken away me have such a professional organisation representing me. I would not hesitate to recommend Lyon’s Davidson solicitors! 5 stars from me!!

17 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Mandie,

We’re delighted to hear about your experience. It’s great to know that David acted so quickly to support you during what must have been a very stressful situation, and that everything was handled efficiently leading to such a positive outcome in court.

We’re pleased that his prompt action and professionalism helped put your mind at ease, and we truly appreciate your recommendation and 5-star rating.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Further to sustaining a spinal cord…

Further to sustaining a spinal cord injury from a negligent driver… Kerry and her team could not have been more supportive, compassionate and professional throughout the whole process. Not only did they help me with litigation, they supported my family and made sure that we received the outcome that we deserved. I cannot recommend Lyons Davidson enough, they really did set me up with the best possible start to my recovery journey both personally and professionally, thank you all from the bottom of our hearts.

9 December 2025
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Lynsey,

We sincerely appreciate you sharing your experience with us. We are very sorry to hear about your injury, and we recognise how life-changing this must have been for you and your family.

It means a great deal to know that Kerry and her team were able to provide compassionate and professional support throughout your case, not only with the legal process but also in supporting you and your family during such a difficult time. We’re pleased they were able to help you achieve a positive outcome and support your recovery journey.

Thank you for your heartfelt recommendation - it truly means a great deal to us.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Myself and members of my family RTC 2023

Myself and members of my family were involved in a None fault serious RTC in November 2023 in which a uninsured youth (now in prison)decided to come our side of the road at speed through traffic lights on red and collided with us. leaving all of my family members with injuries.
My daughter came off the worse with a broken neck and paralysis in hands and legs.
I would like to say that Lyons Davidson Solicitors’s took our cases on from start to finish, Kerry, Frances and Kelly went above and beyond to bring our claims to a conclusion, they really did become part of our family and still want us to update them with our daughters rehabilitation journey.
Although we do wish our lovely daughter could be the same has she was before the incident the knowing she can with the compensation and rehabilitation try and lead some sort of life.
Again this is thanks to Kerry, Frances and Kelly. At Lyons Davidson.
Thank you all so much xx

19 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi John,

We are truly grateful that you have taken the time to share such a deeply personal experience. We are so sorry for what you and your family have been through, and we can only imagine how difficult this journey has been, particularly for your daughter.

It means a great deal to hear that Kerry, Frances and Kelly were able to support you throughout the process and provide not only professional guidance but genuine care during such a challenging time. Knowing they made a positive difference and supported your family every step of the way is incredibly important to us.

We wish your daughter continued strength and progress in her rehabilitation, and thank you again for your kind and heartfelt words.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Legal help

I had a no fault accident in 2025. I had a legal policy and Lyons Davidson was appointed to assist me. Bethany Chandler was my case handler and from the start the team and Bethany provided me with relevant, prompt, courteous and reliable advice. My case is now settled and can say this company and staff were worth five stars if not more!!Thank you.

19 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Martin,

We’re very pleased to hear about your experience. It’s great to know that Bethany and the team provided prompt, courteous, and reliable advice throughout your case, and that you felt well supported from start to finish.

We’re delighted your case has now been successfully settled, and we truly appreciate your kind words and five-star recommendation.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Amazing outcome! Well worth the wait!

I’d like to give a massive thanks to my case handler Catherine Stewart for taking on my case. From start to finish, she was very quick to give me updates and get the ball rolling.

Although my case took a little bit longer than I had imagined (no fault of Lyons Davidson but due to waiting for other people to get back to my case handler), I was extremely happy with the outcome.

Catherine was honest with me in terms of what to expect and she managed to get me a really good offer from MIB. She went above and beyond and anytime I had any questions, she was able to answer these for me in detail and very promptly too.

I would recommend others to Lyons Davidson especially Catherine Stewart! Thank you so much for your hard work and it is very much appreciated.

18 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Thamanna,

We’re thrilled to read your feedback - thank you for taking the time to share your experience. It’s wonderful to hear that Catherine kept things moving and provided clear, timely updates throughout your case, even where there were unavoidable delays.

We’re especially pleased that her honest advice and dedication helped achieve such a positive outcome for you, and that she was able to answer your questions promptly and in detail along the way.

Thank you for your kind recommendation - we’ll be sure to pass your comments on to Catherine.

Kind Regards,
Lyons Davidson

Rated 4 out of 5 stars

Nelay represented us in a civil claim…

Nelay represented us in a civil claim against a car salesman. He was professional, courteous and patient.

Nelay helped in mediating a settlement between us and the salesman recovering a significant portion of our money, which otherwise would have involved a lengthy and costly court process. Something we were trying to avoid.

I would recommend Lyons Davidson and Nelay, and was happy to be represented by them.

17 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Chris,

We’re delighted to hear about your positive experience. It’s great to know that Nelay provided professional, courteous, and patient support throughout your claim, and that his efforts helped achieve a successful settlement without the need for a lengthy court process.

Thank you for your recommendation - we’re pleased we could assist you.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

I have been very impressed with Matthew…

I have been very impressed with Matthew Dorrington, he provided regular and valid updates on the progress of my claim, keeping me updated all the time. He also took the time to explain the number of stages and approximate timeframes. He had compassion on how stressful this process can be as I have not done this before. He provided excellent customer satisfaction and I would recommend Lyons Davidson Solicitors to family and friends.

Thank you Matt.

7 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Brenda,

We’re really pleased to read your feedback. It’s wonderful to hear that Matthew kept you consistently informed and took the time to clearly explain each stage and timeframe, especially during what can be a stressful and unfamiliar process. We’re glad his compassionate approach made a positive difference to your experience.

Thank you for your kind recommendation - it means a great deal to us and will be shared with Matthew.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

From start to finish l found Lyons…

From start to finish l found Lyons Davidson and in particular our case handler Freya Simpson very efficient and informative.
Always kept up to date on all matters.
Would throughly recommend for their services.

13 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Bill,

We’re delighted to hear about your positive experience with our team. It’s great to know that Freya provided efficient and informative support throughout your case and kept you fully updated at every stage. Thank you for your recommendation - it’s much appreciated.

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

I was passed on to these by my…

I was passed on to these by my insurance company for a car accident that was not my fault. I do not think that they did much at all to fight my claim, despite me constantly chasing it up, and over a year since the accident they have now closed the file.
Not impressed at all

8 August 2025
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Dear J Thompson

Thank you for your review. We are sorry that you are disappointed with the service provided. Our role as legal advisors is to provide our clients with our reasonable assessment of the legal merits of their claim by applying the relevant legal tests to the facts of the case. Your file shows that we advised you at an early stage that we did not feel that there were sufficient prospects to proceed with the claim. We agreed to make further enquiries but no further evidence came to light to change our advice. You do have the option of seeking another opinion if you wish.

Kind regards

Lyons Davidson

Rated 5 out of 5 stars

Motor Accident

The person I dealt with all the time, Shannon Fairhurst was very easy to speak to and helped me understand the process all the way through. She helped with things I wasn't sure about and understood my situation. I feel I would have gave up if I had not had her support having not dealt with anything like this before. Very pleasant indeed.

11 July 2025
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Gillian,

We’re very grateful for you sharing your experience. It’s great to hear that Shannon was approachable and supportive, helping you understand the process and guiding you through something unfamiliar. We’re especially pleased she was able to provide the reassurance you needed during this time.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Making the right choice ... lyons Davidson

Katie has been a very helpfull member of the team . She always got back to me and helped me through my case answering all question and assisting me when I needed support and help. I would completely recommend lyons Davidson katie britton has always been professional, polite helpfull and given me knowlegable advice . I felt lucky to have her as my case handler . 10 /10

12 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Jon,

We’re so pleased to hear that you felt you made the right choice with us. It’s wonderful to know that Katie provided such supportive, responsive, and knowledgeable guidance throughout your case, and that her professionalism and approach made a real difference to your experience. Thank you for your fantastic recommendation.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Friendly, professional and helpful

After being involved in a motor accident with an uninsured driver, Freya at Lyons Davidson solicitor dealt with my injury claim, Freya was polite, friendly and thorough and I found her to be very helpful. I would recommend Freya to my friends and family should they ever need a good solicitor.

12 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Neil,

Thank you for taking the time to leave such positive feedback. We’re pleased to hear that Freya provided friendly, professional, and thorough support following your accident, and that she was able to assist you effectively with your injury claim. Your recommendation to friends and family is greatly appreciated.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

So professional

I was very pleased to hear that the hard work of Amy Knox was so successful.
She was so professional and customer friendly in all our dealings.
I have no problem in giving Amy 5+stars

11 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Mr Kelly,

We’re delighted to receive your kind feedback. It’s great to hear that Amy’s hard work led to a successful outcome and that her professional and friendly approach made a positive impression throughout your experience. Thank you for your 5-star recommendation.

Kind Regards,
Lyons Davidson

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look