Loxley Colour Reviews 

9,495
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 785 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the superb quality of prints and products, noting excellent color accuracy and professional feel. The service is frequently described as fantastic, faultless, and professional, with many appreciating the helpful staff and ease of ordering. Reviewers also highlight fast and efficient delivery, with items consistently arriving on time and exceptionally well-packaged. However, some customers also noted issues with quality control, such as prints having uneven borders, bent edges, or appearing darker than expected. A few people also mentioned instances of order delays or receiving incorrect items mixed with their own.

What people talk about most

Quality

Consumers consistently report high satisfaction with product quality, often describing prints as excellent,... See more

Product

Reviewers mention positive feedback about product quality, with many consistently praising the stunning... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, professional, and... See more

Delivery service

People report positive experiences with delivery service, frequently praising the fast turnaround and quick... See more

Order

Users describe positive interactions with order, highlighting an intuitive, easy, and simple ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service once again! Items were delivered ontime & extremely well packaged. Print quality was superb, Client was delighted with the print & the vibrance of the colours. Great job all round... See more

Company replied

Rated 5 out of 5 stars

I am an amateur photographer but have been doing it for a long while! I have used Loxley several times for enlargements and have always been very happy with the prints that they have provided. The... See more

Rated 5 out of 5 stars

The quality of the prints were beautiful The grandkids enjoyed their copies and my wife Eileen put the other two prints up in our living room The service was excellent, I repeated my request m... See more

Rated 5 out of 5 stars

I recently sent off digital photographs to Loxely Colour to have prints made of different sizes. I do this quite often and I don't have to worry. Everything is always handled perfectly. This time... See more

Company replied


Company details

  1. Photo Printing Service
  2. Bookbinder
  3. Digital Printer
  4. Photo Lab
  5. Picture Frame Shop
  6. Print Shop

Information provided by various external sources

High quality professional printing services for professional photographers in the UK and worldwide. Home of the famous Bellissimo wedding album range.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(9,495)

720 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Superb quality and great service

Superb quality and great service

14 June 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Duncan.

Thanks for your review. We are so pleased you have been happy with your experience with us! We look forward to working with you again soon.

Team Loxley

Rated 3 out of 5 stars

Not as good as before.

I've used Loxley colour numerous times over the last decade, previously I've always been happy with the results. This time, not so much. I had carefully scanned a lot of old B&W photographs for my mum, they were small images which I enlarged and therefore expected a loss in quality. They came out okay. But the photos that were taken on current modern camera's were not great. As I said before, I've never had an issue before and in all honesty I can't remember if I clicked the "AI correct" button or not, but the modern pics were all darker than expected and that was what was disappointing.

17 June 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Ian,

Thanks for review. We are sorry to hear that you weren't happy with your recent print order. Our team will be in touch to have a chat and resolved this for you.

Team Loxley

Rated 5 out of 5 stars

These guys go above and beyond

These guys go above and beyond, I can’t recommend them enough, staff are so helpful and their products are pure quality

1 July 2026
Loxley Colour logo

Reply from Loxley Colour

Hi John,

Thanks for your lovely review. We are so pleased to hear you have been happy with our service over the years, we look forward to working with you again soon!

Team Loxley

Rated 4 out of 5 stars

The print quality is great, delivery a problem

The print quality is great. The one letdown is DPD! The parcel arrived with water damage and the corner torn that had penetrated the outer two layers of packaging. Fortunately the prints were protected by a waterproof inner wrap, which is a plus for the robust 3 layer packaging.

14 June 2026
Rated 5 out of 5 stars

always delivers

product great as usual and absolutely no worries with regards to sending direct to client without seeing it first. delivery instructions were followed so that the piece arrived when requested.

5 June 2026
Rated 3 out of 5 stars

I'm always happy with the quality

I'm always happy with the quality. The process is frustrating. Auto colourgrading is not wanted & when printing an album, there is a secondary upload that gets put into spam mail everytime.

30 October 2025
Rated 5 out of 5 stars

From the moment I signed up to order…

From the moment I signed up to order from Loxley it was great. They had a call with me and helped me understand more about the printing papers and what they are best for. The order of the various print papers and the calibration shots were super helpful. I really like Loxleys brand from all aspects!

11 June 2026
Rated 5 out of 5 stars

As always speedy service

As always speedy service, pictures sized and printed to high quality, but on this occasion an extra print of a young baby that wasn't one of my pictures, I duly returned it by post to Loxley as I couldn't bring myself to dispose of it.

9 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look