Socket Store Reviews 5,343

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their aesthetic appeal and functionality. Many consumers found the ordering process straightforward and appreciated the wide selection of items available. The delivery service is frequently mentioned as rapid and efficient, with products arriving well-packaged and on time. However, some customers also noted issues with delivery, specifically mentioning instances where orders were initially sent to the wrong address. A few people also felt that the website could benefit from improvements, particularly concerning situations where the delivery address differs from the customer's billing address.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Reviewers praise the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the quick and speedy... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent, fast, and... See more

Quality

Consumers find quality to be positive. Many reviewers praise the products as being of really good quality,... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and received... See more

Based on these reviews

Rated 5 out of 5 stars

It is hard to believe in todays economic climate that a company has such a good returns policy. The very helpful lady (Olivia) in sales could not have been more accommodating. I contacted her on a Tu... See more

Company replied

Rated 5 out of 5 stars

Everything about this company is great! Great website, great service, great products, rapid delivery! The Contour range from G+H Electrical Accessories whose deep blue light switch and sockets I ord... See more

Rated 5 out of 5 stars

Had a few orders previously for my house when i looked to purchase more noticed sockets were not showing white switches. One call to your office and the lady said items being fazed out with white swit... See more

Company replied

Rated 5 out of 5 stars

Items arrived quickly and well-packaged. Lovely quality - will look great (along with my previous order via Etsy) in my new kitchen! Will definitely order from here again if I need to for another room... See more

Company replied


Company details

  1. Electrical Supply Store
  2. Electrical Wholesaler
  3. Electronics Store
  4. Lamp Shade Supplier
  5. Light Bulb Supplier
  6. Lighting Store

About Socket Store

Written by the company

30 Day No Quibble Guarantee

Whatever you order we offer you a no quibble guarantee on any item. As long as it's unused and with the original packaging we'll give you a full refund for the item.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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1-star

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Rated 5 out of 5 stars

Good selection of products

Good selection of products, promptly shipped and well packed.

23 March 2026
Socket Store logo

Reply from Socket Store

Hello Will,

Thank you so much for your 5* review, we really appreciate it!

We're thrilled to hear you found a good selection of products on our website and that everything was shipped promptly and securely packed.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

I ordered 2 sockets and 3 light…

I ordered 2 sockets and 3 light switches as I could not find the sizes locally. They are everything i wanted. Delivered within days of ordering. I couldn't be happier.

23 March 2026
Socket Store logo

Reply from Socket Store

Hello Kathleen,

Thank you for your 5* review.

We’re delighted to hear that the sockets and switches were exactly what you were looking for! It’s great to know they arrived within just a few days and met your expectations perfectly.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Great product

4 March 2026
Unprompted review
Socket Store logo

Reply from Socket Store

Hello Amanda

Thank you for your 5* review! We are glad that you are happy with your new product.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

It is hard to believe in todays…

It is hard to believe in todays economic climate that a company has such a good returns policy. The very helpful lady (Olivia) in sales could not have been more accommodating. I contacted her on a Tuesday supplying a photo of the complaint. On the Friday of the same week the two fittings had been supplied to me and were fitted and working. Just like to add FREE OF CHARGE.

5 March 2026
Socket Store logo

Reply from Socket Store

Hello Ivor

Thank you for your lovely review! We're so pleased Olivia was able to help and that your replacement fittings arrived quickly.

Kind regards,

The Socket Store Team

Rated 5 out of 5 stars

Delivery was quick

Delivery was quick. Packaged well. Really good quality products. Only one issue for us was that they were a smidge smaller than our last, but I think it was because our last ones have been in place awhile. Hubby had to put bit of filling around one.

3 March 2026
Socket Store logo

Reply from Socket Store

Hello,

Thank you so much for your lovely review.

We’re really glad to hear your order arrived quickly and well packaged, also we’re pleased you’re happy with the quality!

If you need any help or have any questions, we’re always here to help.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Good service and prompt delivery.

Good service and prompt delivery.

2 March 2026
Socket Store logo

Reply from Socket Store

Hello David,

Thank you for your kind feedback, we really appreciate it.

We’re delighted to hear you received good service and prompt delivery.

If you need anything else at all, we’re always here to help.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars
Socket Store logo

Reply from Socket Store

Hello Jane

Thank you so much for your 5* review! We are glad you are happy with your item and that it arrived quickly.

Kind regards,

The Socket Store Team

Rated 5 out of 5 stars

Great sockets at a good price with free…

Great sockets at a good price with free fast delivery,
whats not to like !!

2 February 2026
Socket Store logo

Reply from Socket Store

Hello Michael,

Thank you so much for your 5* review! We're glad to hear you’re happy with the sockets and that the delivery was fast.

Kind regards,

The Socket Store Team

Rated 5 out of 5 stars

A very good service thank you

A very good service thank you. Even Royal Mail delivered the package the following day even though I didn’t order express delivery!
The switches look great on the wall and very smooth when switching on and off.

21 January 2026
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your kind feedback!

We’re really pleased to hear everything arrived so quickly and that Royal Mail delivered ahead of schedule. It’s great to know you’re happy with how the switches look and the smooth action when in use.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Very helpful on the phone once I…

Very helpful on the phone once I realised I’d ordered the wrong sockets. No trouble and very polite on the telephone. Speedy delivery too.

19 January 2026
Socket Store logo

Reply from Socket Store

Hello David

Thank you for your 5* review!

We're really pleased to hear that our team was able to assist you quickly and politely over the phone, and that your delivery arrived promptly.

Kind regards,

The Socket Store Team

Rated 5 out of 5 stars

Really good range of products

Really good range of products so that I found everything I needed (coloured and nickel contoured swith plates in 1, 2 and 3 gang. Ordering was easy and my order was sent out in good time.

15 January 2026
Socket Store logo

Reply from Socket Store

Hello Louise

Thank you for your 5* review!

I am glad to hear that the ordering was easy and you found everything you needed.

We hope to supply you again in the future!

Kind regards,

The Socket Store Team

Rated 5 out of 5 stars

Great and supportive costumer service.

Great and supportive costumer service.

7 January 2026
Socket Store logo

Reply from Socket Store

Hello,

Thank you for your 5* review!

We’re really pleased to hear you found our customer service helpful and supportive. Your feedback is much appreciated and will be shared with the team.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Great product

Great product

8 January 2026
Socket Store logo

Reply from Socket Store

Hello Shazad

Thank you so much for your 5* review.

We are glad that you are happy with your product!

Kind regards,

The Socket Store team

Rated 5 out of 5 stars

Each burnished copper socket and switch…

Each burnished copper socket and switch is absolutely gorgeous and uniquely crafted. I'm overjoyed with how they turned out.

10 January 2026
Unprompted review
Socket Store logo

Reply from Socket Store

Hello Nancy,

Thank you for your lovely feedback.

We’re delighted to hear how pleased you are with the tarnished copper sockets and switches. It’s great to know they’ve made such an impact once fitted.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Easy and quick

First order to this company and always worry a bit, but absolutely no problems; nice and easy and quick delivery, excellent product. Thanks Socket Store

10 December 2025
Socket Store logo

Reply from Socket Store

Hello Bridget,

Thank you for your 5* review!
I am glad that the ordering was nice and easy & the delivery was quick! We look forward to supplying you in the future.

Thank you for taking the time to write your review.

Kind regards,
The Socket Store Team

Rated 5 out of 5 stars

Great service

Great service, very helpfull

2 December 2025
Socket Store logo

Reply from Socket Store

Hello Mark

Thank you for your 5* review!

We are glad that the service was great and very helpful!

Kind regards,

The Socket Store Team

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