Easy to book event and good location. Hosts were friendly and encouraged all to socialise and participate. Was a friendly and no pressure environment. Unfortunately all the ladies left before the even... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
On Eventbite, it showed that over 800 people signed up. In reality it was only 53, and only 16 people showed up. There were 4 men for every 1 women. The hostess tried to be accommodating, but the even... See more
Company replied
Kim the host is amazing, very bubbly, friendly and genuinely cares, it feels she wants people to match and makes sure the evening is warm, welcoming and friendly. Games, quizzes, rotation amongst gu... See more
Company replied
Ive done a few events in Guildford now, all with the lovely Kimmy, and Ive loved every single one. So much better than the original "speed dating " set up. Kimmy is an amazing host, she makes sure eve... See more
Company replied
Company details
Written by the company
Love at First Sign is the UK's leading astrology-themed singles events brand, bringing together open-minded singles across 25+ cities every month for a dating experience unlike anything else out there. Part of Cosmic Universe Enterprises, the company connecting people one birth chart at a time, Love at First Sign is more than a dating night. It is a movement for deeper, more authentic connection, guided by the cosmos and grounded in who you are. Our events are anything but ordinary. Choose from cosmic speed dating, relaxed singles mixers, and tarot nights, all designed to take the pressure off modern dating and replace it with something genuinely fun. On the night, our Tap & Tell feature gets conversations flowing with astrology-themed icebreakers, and our QR scan to match feature lets you connect with people you clicked with instantly. Hit an 85% compatibility score or above and you could be in with a chance of winning epic monthly prizes through our Cosmic Dip lucky draw. We run 50+ events every month across cities including London, Edinburgh, Glasgow, Newcastle, Manchester, Birmingham, Bristol, Leeds, Southampton, Guildford, Winchester, and New York, with more cities launching regularly. Love at First Sign is also the events home of Cosmic Fusion, our astrology app with over 200,000 downloads across 120+ countries. Powered by a bespoke algorithm combining Western and Chinese zodiac signs for deep cosmic compatibility, Cosmic Fusion brings you daily horoscopes, birth chart readings, personality-driven matches, and a vibrant community, so the cosmic connection does not stop when the event ends. Whether you are newly single, long-term single, or just curious, Love at First Sign is the most interesting night out on the singles scene. Come along, check your compatibility, and see who the universe sends your way.
Contact info
United Kingdom
- www.loveatfirstsign.co.uk
3.3
Average
66 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 48% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not an organised event - don't bother
Upon arrival at Slug & Lettuce, we asked several members of staff where the event was taking place, but nobody seemed to know anything about it. After eventually speaking with management, we were directed upstairs. However, the upstairs bar was closed, meaning we had to repeatedly walk up and down two flights of stairs whenever we wanted to order drinks.
After giving our names, we were provided with a code for the app and then left waiting for the event to begin. There was no introduction, no explanation of how the evening would run, and none of the advertised elements took place — including speed dating, organised interaction, games, or prizes.
When we approached the staff member who had checked us in, she appeared inexperienced and unsure of what was meant to be happening. Overall, the event felt completely unorganised from start to finish.
There were five ladies and three men present, all clearly expecting an organised singles event as advertised. We expressed our disappointment on the evening and decided to leave at 8:30pm.
It is such a shame, as there is real interest in singles events in Cardiff. Several of my friends were considering attending the next event but this experience has understandably made us hesitant.
After reading the reviews on here, it's clear that our experience is standard across the board.
13 February 2026
Unprompted review
Grabbed the money and did not deliver
Cancelled the event.
Refused refund!
No regard whatsoever for me and my rights!
28 January 2026
Unprompted review
No refunds, indefinite postponing of events
Completely unprofessional. They have cancelled the event twice and postponed it. “Due There are no “refunds” according to their terms and conditions. They’ll continue to postpone events indefinitely until you give up and basically steal your money. Who’s going to recuperate the travel costs I invested which I’ve lost twice. Absolutely disgusted!
4 February 2026
Unprompted review
Avoid
Gave one star as it is the lowest. It is a rip off, you pay to sit in a corner of a pub with a few seats, 12 when we went and there wete 3 of us. 3 men 5 women. No interactive games, ypu just see host, log into app and sit playimg on your phone bored. No.speed dating and no refunds AVOID
If you review on facebook or comment on their posts they block you they do not want people knowing the truth
30 January 2026
Unprompted review
Bought a ticket
Bought a ticket, secured childcare close to event but they moved it day before, cant make that date and refused refund. Just kept mailing "well its in terms and conditions"
Think this is overall poor effort
6 January 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.