Looking4.com - Airport Parking Reviews 22,659

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 139 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the booking process to be easy, and many appreciate the prompt and professional responses received when contacting customer service via email or online chat. People often report quick resolutions to their issues, with some highlighting efficient handling of booking amendments and cancellations. However, some people were dissatisfied with the customer service, citing difficulties in reaching a human representative, long queue times for online agents, and unhelpful responses. There are also instances where customers experienced problems with booking recognition at the airport or found it challenging to amend bookings, sometimes being advised to cancel and rebook at a higher price.

What people talk about most

Booking process

Consumers find the booking process to be ambiguous, with experiences ranging from efficient amendments to... See more

Service

Users describe ambiguous interactions with service. Many customers express satisfaction, highlighting helpful... See more

Response time

Reviewers mention ambiguous feedback about response times. Many customers praise the quick and efficient... See more

Customer communications

Customers consistently note ambiguous experiences with contact. Many reviewers report difficulties reaching... See more

Customer service

People report ambiguous experiences with customer service. While some customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I booked the parking via Ryanair, I just needed a query on parking times. I needed to go around customer services of Ryan air..the 1st 2 agents of Ryanair are not helpful until I get to the 3rd agent.... See more

Rated 4 out of 5 stars

I needed to amend my parking booking, I found the website hard to get my booking changed so I emailed them to ask for help. I received an email back quickly leading me through the steps I needed to ta... See more

Company replied

Rated 4 out of 5 stars

Although easy to book I did have problems amending my booking when it asks for extra info after payment. I emailed customer support who came straight back to me and when I emailed them the details, am... See more

Company replied

Rated 5 out of 5 stars

I had an issue with not receiving confirmation of my parking slot. Although it would have been great to speak to someone about it and I had a bit of frustration trying to find who I should contact, th... See more

Company replied


Company details

  1. Parking Lot

Information provided by various external sources

We work hard to find the best prices for airport parking and transfers. Our easy-to-use website will help you compare prices for low cost airport parking and airport transfers across the UK and the world.

We're Looking4Parking and we know everything there is to know about airport parking comparison. We know every product and every provider at EVERY major UK air and seaport. We even know what the drivers have for their lunch. This knowledge and expertise allows us to bring you the best airport parking deals on the web. Every single day of the year.

Contact info

3.2

Average

TrustScore 3 out of 5

23K reviews

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1-star

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Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. The state of my car when returned was shocking. My rear seats were all pushed down, the cover in my boot was opened and pushed forward, loose change, phone chargers and other things stolen. One could assume my car was being used or at the very least very broken into. Told management. They couldn’t care less. I had to phone the police and report it. You can’t make it up.

5 February 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Matthew,

We’re extremely sorry to hear of your experience at the car park.

Looking4.com are an online only price comparison website and booking agent for car parking services that advertise through us globally. We do not own or operate the car parks or provide the services onsite. As per the terms and conditions of your booking your contract for the parking service is directly with the individual car park.

This review page is in relation to the booking services provided by Looking4.com rather than the car parking service you used and we have therefore requested that your review is removed as it has been posted on the incorrect company profile.

Since you haven’t left a booking reference number with your review, I have been unable to check this in our system. If you did book through our price comparison website, please send all of the details of your complaint and your booking reference to https://www.looking4.com/uk/contact-us to enable us to advise how to progress your complaint.

If you did not book through Looking4.com, you would need to contact the booking agent or the car park you booked with directly. Please also remove your review from our page and ensure that it is posted on the profile for the car parking company you used.

Kind Regards

The Looking4.com Team

Rated 1 out of 5 stars

Should be called Looking4Con!

Should be Looking4Con!
Booked parking at Manchester Meet & Greet at a decent price.
Conditions included free amendment or cancellation up to 72 hours before arrival.
My return flight time changed, so I thought I’d nothing else to do but amend the time, but no, they expected me to cancel my booking and rebook at a price almost £100 more!
When I questioned their terms and conditions showing free amendments, they came back with the ludicrous claim that they didn’t charge to carry out the amendment!!
The term amendment is pretty clear, a change to the original booking, in this case from 0800 to 1400.
Don’t book with these scammers unless you definitely know that you won’t have to amend anything.

30 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Sam,

Thank you for taking the time to post a review.

The free amendment refers to there being no amendment fee, not that there is no cost should you change your dates and times.

We are on live rates and the price is subject to change on a half hourly basis. Looking4.com have no control over the price, this is set by the car parks.

The car park booked has a window of 6 hours late and then charge their daily overstay fee. As your new return time was over the car park window did advise the amendment procedure as the price is likely lower than the car parks overstay fee.

We are sorry if you found the terminology regarding the free amendments confusing and we will pass the feedback on to the relevant team.

Kind Regards

The Looking4.com Team

Rated 1 out of 5 stars

Check what you are getting

Booked space in Jet3 car park from 2/01/2026 till 28/1/2026 unfortunately we loaded our car up with cases Car would not start we tried a few time no luck we were then panicking so we had to phone for taxi from Liverpool to Manchester Airport when we arrived at airport I email looking4parking and explained our situation I had purchased cancellation cover The rely was I I was only covered up to 1 hour before entry to car park. We were stressed getting to airport and checking in and then be told we would not get refund I did mention I was not looking for full refund but something would have been nice would think twice before using again. This is what is in terms (Requests to cancel bookings are only valid if you contact us directly. Cancellation requests can only be accepted during our office hours (which are Monday to Friday, 9:00am-5:00pm GMT) and remain subject to the above notice period. If you submit a cancellation request outside of office hours, please take into account that your cancellation request will only be accepted once our office hours start. If this is less than the notice period for the product then your cancellation request will not be accepted.)

2 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Tony,

Thank you for taking the time to leave a review.

I can view the email requesting to cancel the booking was sent after the pre-booked drop off time.

The cancellation protection does allow cancellations up to 1 hour prior to arrival at the car park, if this is outside office hours, the cancellation can be actioned online via My Bookings.

Unfortunately, as your cancellation request was sent after the final 1 hour of arrival at the car park this did not meet the terms and conditions and we were unable to cancel and refund the booking.

Depending on your individual circumstances, you may be able to claim the cost of your car parking back through any travel insurance you may have. If you require an insurance document to assist with the claim then please do not hesitate to contact us.

Kind regards,

The Looking4.com Team

Rated 4 out of 5 stars

Booking and amending

Although easy to book I did have problems amending my booking when it asks for extra info after payment. I emailed customer support who came straight back to me and when I emailed them the details, amended immediately.

27 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Mick,

Thank you for taking the time to leave a review.

We are glad our customer service team could promptly assist with amending your booking details.

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Amended Booking

Made a mistake on return times, dropped an email to them and changed without fuss or cost.
Very quick also to acknowledge and change.
Thank you!!

26 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

We're happy to hear that we could quickly adjust your return time without any issues. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Speedy response and resolution

Speedy response and resolution

22 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Alicia,

Thank you for taking the time to leave a review.

We are happy to hear that our customer service team provided you with a speedy resolution.

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Great communication

Used this service a few times and very good customer service skills. Booked another stay and in put the wrong data for booking and didn’t realise until I got confirmation booking. Emailed them straight away and was all resolved in less than a couple of hours

Great Service

21 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Jolanta,

Thank you for taking the time to leave a review.

We are happy to hear that you've had positive experiences with our customer service team. We appreciate your feedback and are glad we could quickly resolve the booking issue.

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Top rapide et efficace grand merci

Top rapide et efficace grand merci

20 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Cher Manuel,

Merci d'avoir pris le temps de laisser un avis.

Nous sommes ravis d'apprendre que vous avez trouvé notre service client rapide et efficace.

Cordialement,

L'équipe Looking4.com

Rated 5 out of 5 stars

Really quick response

Really quick response

19 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Lisa,

Thank you for taking the time to leave a review.

We are happy to hear you had a speedy response from our customer service team and we thank you for using Looking4.com

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Problems fixed

I had a few problems with a booking I made for car parking at East Midlands Airport, purely my fault . The support team were amazing ! My request for help was answered promptly and everything put right in no time at all !! .

19 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Lesley,

Thank you for taking the time to leave a review.

We are happy to hear that our customer service team promptly resolved the booking issues you encountered. We appreciate your positive feedback and are glad we could help!

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Query answered very promptly and fully

Query answered very promptly and fully

12 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Paula,

Thank you for taking the time to leave a review.

We are happy to hear that our customer service team promptly resolved you query.

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Excellent Service With Jet Parks @Stansted a few…

We've used Jet Parks @Stansted a few times and we find it to be easy and secure. We park up and keep our keys with us. So our car stays where we leave it. We get on the big shuttle bus, which stops at every zone, and it picks you up and drops you off again at the end of your holiday. Security barriers prevent unauthorised entry/exit.

We've just booked again and I didn't put in 2 passengers, so sent a message on their Contact Form and received a message saying all dealt with, and an amended invoice emailed to me. No problems.
Would definitely recommend Jet Parks

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Payback Granted after a mistake

Due to miscommunication with my wife, we booked twice the same parking for the same duration and same car. We identified this late. Alerting the company, i asked for payback of one of the 2 reservations, knowing from T&Cs that you cannot be payed back if you ask later 24 Hours of your 1st day stay. I was very happy when i learnt i would be paid back, which now practically occurred. Very glad about this outcome obviously!

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Shocking service

Shocking service, booked the park for 7 nights as that what it should have been but unfortunately got an infectious gastric disease while away which not only spoilt my holiday but as there was no contact whatsoever at the car park to inform them I would be 2 nights late had to take it on the chin when I got back and believe me I did, they actually charged me double the initial parking fee for 7 nights which I thought utter robbery so guys be aware of this lot if your late expect to be ripped off.

30 November 2025
Unprompted review
Rated 2 out of 5 stars

A very poor experience and most likely…

A very poor experience and most likely will never use this car park again. The bus drivers are arrogant, the car park was in a very poor condition so many deep potholes just not fit for purpose. You can’t treat your customers like this, then expect them to be returning customers.

17 November 2025
Unprompted review

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