Looking4.com - Airport Parking Reviews 22,653

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 139 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the booking process to be easy, and many appreciate the prompt and professional responses received when contacting customer service via email or online chat. People often report quick resolutions to their issues, with some highlighting efficient handling of booking amendments and cancellations. However, some people were dissatisfied with the customer service, citing difficulties in reaching a human representative, long queue times for online agents, and unhelpful responses. There are also instances where customers experienced problems with booking recognition at the airport or found it challenging to amend bookings, sometimes being advised to cancel and rebook at a higher price.

What people talk about most

Booking process

Consumers find the booking process to be ambiguous, with experiences ranging from efficient amendments to... See more

Service

Users describe ambiguous interactions with service. Many customers express satisfaction, highlighting helpful... See more

Response time

Reviewers mention ambiguous feedback about response times. Many customers praise the quick and efficient... See more

Customer communications

Customers consistently note ambiguous experiences with contact. Many reviewers report difficulties reaching... See more

Customer service

People report ambiguous experiences with customer service. While some customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I booked the parking via Ryanair, I just needed a query on parking times. I needed to go around customer services of Ryan air..the 1st 2 agents of Ryanair are not helpful until I get to the 3rd agent.... See more

Rated 4 out of 5 stars

I needed to amend my parking booking, I found the website hard to get my booking changed so I emailed them to ask for help. I received an email back quickly leading me through the steps I needed to ta... See more

Company replied

Rated 4 out of 5 stars

Although easy to book I did have problems amending my booking when it asks for extra info after payment. I emailed customer support who came straight back to me and when I emailed them the details, am... See more

Company replied

Rated 5 out of 5 stars

I had an issue with not receiving confirmation of my parking slot. Although it would have been great to speak to someone about it and I had a bit of frustration trying to find who I should contact, th... See more

Company replied


Company details

  1. Parking Lot

Information provided by various external sources

We work hard to find the best prices for airport parking and transfers. Our easy-to-use website will help you compare prices for low cost airport parking and airport transfers across the UK and the world.

We're Looking4Parking and we know everything there is to know about airport parking comparison. We know every product and every provider at EVERY major UK air and seaport. We even know what the drivers have for their lunch. This knowledge and expertise allows us to bring you the best airport parking deals on the web. Every single day of the year.

Contact info

3.2

Average

TrustScore 3 out of 5

23K reviews

5-star
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Rated 1 out of 5 stars

RED FLAGS EVERYWHERE

I did a bad review for this company because they took my £142.99 wouldnt change the time by 4 hrs eventhough they had months before i was due to sail. I initially rang the number on my confirmation but was told i had the wrong number. I found an email but once again you wouldnt change the time. STOP TELLING PEOPLE ONLINE TO REMOVE THEIR REVIEWS YOU ARE LOOKING4.COM WHICH IS THE COMPANY WE BOOKED THROUGH. I WONT REMOVE THE REVIEW AS ITS TRUE. On your reply to my last review you asked for my ref no. WHY i tried to change it before my cruise but you said no, Plus how will you find out anything from my ref number as your pretending i didnt book through you mmmmmm !!!

28 March 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Customer,

We’re extremely sorry to hear of your experience at the car park.

Looking4.com are an online only price comparison website and booking agent for car parking services that advertise through us globally. We do not own or operate the car parks or provide the services onsite. As per the terms and conditions of your booking your contract for the parking service is directly with the individual car park.

This review page is in relation to the booking services provided by Looking4.com rather than the car parking service you used and we have therefore requested that your review is removed as it has been posted on the incorrect company profile.

Since you haven’t left a booking reference number with your review, I have been unable to check this in our system. If you did book through our price comparison website, please send all of the details of your complaint and your booking reference to https://www.looking4.com/uk/contact-us to enable us to advise how to progress your complaint.

If you did not book through Looking4.com, you would need to contact the booking agent or the car park you booked with directly. Please also remove your review from our page and ensure that it is posted on the profile for the car parking company you used.

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Excellent customer service!

Quick response time. Sorted out a later collection time as my flight has changed. Cannot fault them. Thankyou!

1 April 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Sharon,

Thank you for taking the time to leave a review

We're happy to hear that our customer service team responded promptly to your query.

Kind regards,

The Looking4.com Team

Rated 1 out of 5 stars

airport didnt recognise the booking i…

Airport didnt recognise the booking i paid for! Awful. They then write a reply to try to deny accountablility without looking at my details or payoing me back . Their confirmation email (receipt) clearly has their business heading and shows the amount I just paid to them - an amount apparently nicked from me becasue they still havent refunded me. I had to buy another parking ticket as their scam wasnt recognised by the airport!. What a waste of my time and probably other people's too! DO NOT USE "LOOKING4 PARKING". They owe me over £100 and havent paid me back. Time to involve the authorities soon.

23 March 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Adrian,

We are extremely sorry to hear of your negative experience with the car parking service you used on this occasion however your review has been posted on the incorrect company profile.

Looking4.com are an online only price comparison website and booking agent for car parking services that advertise through us globally. We do not own or operate the car parks or provide the services onsite.
We are however concerned to hear of your experience and we would like to process this as a complaint for you. Please send all of the details of your complaint and your booking reference to https://www.looking4.com/uk/contact-us and our Customer Support Team will advise how to progress your complaint.

This review section is in relation to the booking services provided by Looking4.com rather than the car parking service you used.

If feel you would like to update your review to score to reflect the web booking experience you are welcome to do so by clicking the link within this email amending the review.

We hope that you will give us the opportunity to deal with your complaint and as always, we are committed to resolving this for you in line with our customer first policy.

Kind regards,

The Looking4.com Team

Rated 5 out of 5 stars

Very Efficient as always

Very Efficient as always

30 March 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Paula,

Thank you for taking the time to post a review.

We are happy our customer service team were able to assist you efficiently.

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Very helpful service

Very helpful service, had to change arrival time and they went above and beyond to sort this and let me know once it had been confirmed with the airport. Thank you

24 March 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Amy,

Thank you for taking the time to leave a review.

We are happy to hear that our team was able to assist with your arrival time change and provide confirmation.

Kind Regards,

Looking4.com team

Rated 1 out of 5 stars

If I could review as a 0 star I would

If I could review as a 0 star I would. Very poor customer service and false advertisement. DO NOT USE. Service I paid for through an app didn’t exist and when I tried to ask for a refund, they said this was not possible as per the general T&C.

18 March 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Steph,

We’re extremely sorry to hear of your experience at the car park.

Looking4.com are an online only price comparison website and booking agent for car parking services that advertise through us globally. We do not own or operate the car parks or provide the services onsite. As per the terms and conditions of your booking your contract for the parking service is directly with the individual car park.

This review page is in relation to the booking services provided by Looking4.com rather than the car parking service you used and we have therefore requested that your review is removed as it has been posted on the incorrect company profile.

Since you haven’t left a booking reference number with your review, I have been unable to check this in our system. If you did book through our price comparison website, please send all of the details of your complaint and your booking reference to https://www.looking4.com/uk/contact-us to enable us to advise how to progress your complaint.

If you did not book through Looking4.com, you would need to contact the booking agent or the car park you booked with directly. Please also remove your review from our page and ensure that it is posted on the profile for the car parking company you used.

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Excellent Customer Service

Website is user friendly making for a very easy booking experience.
When having to contact customer service my enquiry was dealt with and resolved promptly and efficiently.
Overall excellent customer service delivered.

17 March 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Gail

Thank you for taking the time to leave a review.

We are glad to hear that you found our website user-friendly and your booking experience easy.

Our customer service team apprciate your kind words and we are happy to have been able to assist.

Kind Regards,

Looking4.com team

Rated 1 out of 5 stars

This is by far the worst one.

This is by far the worst one.

Called the number 20 mins before as requested. No answer after 14 calls

Locating stuff took longer than needed.

Staff not in uniform like email stated.

Ended up having to pay extra to Gatwick

Made me very stressed and rush to check in.

Staff member almost did not give me any documents and went to walk away.

Staff member did not give me instructions on what to do on return like email suggested.

I'm flying out now. Made my flight but their terrible service cost me time and increased my stress. I am also fasting.

Dreading facing this when I return.

There's plenty of others you could use. Don't use these guys

15 March 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Customer,

We’re extremely sorry to hear of your experience at the car park.

Looking4.com are an online only price comparison website and booking agent for car parking services that advertise through us globally. We do not own or operate the car parks or provide the services onsite. As per the terms and conditions of your booking your contract for the parking service is directly with the individual car park.

This review page is in relation to the booking services provided by Looking4.com rather than the car parking service you used and we have therefore requested that your review is removed as it has been posted on the incorrect company profile.

Since you haven’t left a booking reference number with your review, I have been unable to check this in our system. If you did book through our price comparison website, please send all of the details of your complaint and your booking reference to https://www.looking4.com/uk/contact-us to enable us to advise how to progress your complaint.

If you did not book through Looking4.com, you would need to contact the booking agent or the car park you booked with directly. Please also remove your review from our page and ensure that it is posted on the profile for the car parking company you used.

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Brilliant Company

Brilliant Company, fabulous to deal with, they actually listern to your issues, Their Drivers are excellant, helpful, good to talk to, and help your holiday start with a smile.

Definately worth a booking.

2 March 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Paul,

Thank you for taking the time to post a review.

We are happy to hear that you found our company easy to deal with and your issues were listened too.

Kind regards,

The Looking4.com Team

Rated 1 out of 5 stars

No bus at time of my flight arrival

I booked via Ryanair and had to enter my flight arrival time. I arrived at the airport to find that the last bus left four hours prior to my flight arriving. Of course no refund was available and apparently the timetable was available for me to see. I didn't think I would need to check bus times if the arrival time was given. I had even sent a screen shot of the booking to their customer services. But of course, it is my fault not theirs. Be wary. I thought I had been careful but they certainly didn't make this clear as far as I am concerned.

4 March 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Mark,

We’re extremely sorry to hear of your experience.

Looking4.com are an online only price comparison website and booking agent for car parking services that advertise through us globally. We do not own or operate the car parks or provide the services onsite. As per the terms and conditions of your booking your contract for the parking service is directly with the individual car park.

This review page is in relation to the booking services provided by Looking4.com rather than the car parking service you used and we have therefore requested that your review is removed as it has been posted on the incorrect company profile.

Since you haven’t left a booking reference number with your review, I have been unable to check this in our system. If you did book through our price comparison website, please send all of the details of your complaint and your booking reference to https://www.looking4.com/uk/contact-us to enable us to advise how to progress your complaint.

If you did not book through Looking4.com, you would need to contact the booking agent or the car park you booked with directly. Please also remove your review from our page and ensure that it is posted on the profile for the car parking company you used.

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Our first choice for parking

Easy to use, competitive pricing and supportive customer service when travel disruption caused delays to our return.

5 March 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Alice,

Thank you for taking the time to post a review.

We are glad to hear you found our customer service team supportive and the website is easy to use.

Kind regards,

The Looking4.com Team

Rated 5 out of 5 stars

Fast response

I booked parking through Ryanair for Leeds-Bradford Airport but got an email confirmation showing the entry and exit times as the exact times of my flight.

Emailed Looking4Parking about it and they replied in minutes to give me the answer (there is a 3 hour window before and after the times).

My mind is now at ease and I can look forward to getting to the airport in plenty of time for my flight.

Looking4Parking gets 5 stars for their quick response. Ryanair, meanwhile, was not helpful on the matter.

27 February 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear James,

Thank you for taking the time to post a review.

We are happy to hear you found our customer service team quick and efficient and we are glad we were able to assist you.

Kind regards,

The Looking4.com Team

Rated 5 out of 5 stars

Double booking refund

I mistakenly booked twice for the same parking. I picked this up from my bank statement.
I contacted Looking4 and explained my mistake and requested a refund for the one booking.
I was contacted virtually immediately and was told that the money would be reimbursed and would reflect in my account within a few days.
A great service!

25 February 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Robert,

Thank you for taking the time to post a review.

We appreciate you bringing the double booking to our attention. We are so glad the matter was resolved quickly and that you received great service

Kind regards,

The Looking4.com Team

Rated 5 out of 5 stars

Speedy response with an amazing outcome

19 February 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Eva,

Thank you for taking the time to leave a review.

We are pleased to hear our customer service team were able to provide you with a quick and positive response.

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Swift response and resolution

I had my flight delayed by airline so had to add an extra day to my parking. There is no direct contact number so had to fill in a form which I did. To my surprise I got a response within an hour. I was instructed to book entire new parking session and they will out of goodwill refund my original parking session even though I did not pay for cancellation fee on my original parking session. I was refunded the first session fee upon providing them with new parking session reference. Very please with the service.

5 February 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Nital,

Thank you taking the time to post a review.

We are happy to hear that we could assist you when your flight was delayed.

We appreciate you taking the time to share your experience with us and are pleased that our team responded quickly to resolve the issue.

Kind Regards

The Looking4.com Team

Rated 1 out of 5 stars

I used this website for several times…

I used this website for several times but the customer service doesn’t exist here. Anytime you contact them, no answers back, no customer service, nothing, no apologies. If the operator change something you get a short notice and that’s it. You deal with everything yourself.

2 February 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Vufik,

Thank you for taking the time to post a review.

Our customer service team can be contacted from 9am-5pm Monday - Friday via our contact form, live chat or social media.

I have checked your booking and can view you contacted us on 29/01 with a request to cancel the booking.

We then responded to your email on 30/01 and advised the refund had been processed to your original payment method and to allow up to 10 working days for a response.

We were contacted again on the 09/02/2026 and we again responded and confirmed the refund.

The refund should be showing on your bank statement however, if you are unable to view the refund please respond to the email thread or contact us via live chat.

If feel you would like to update your review to score to reflect the customer service provided you are welcome to do so.

Kind Regards

The Looking4.com Team

Rated 1 out of 5 stars

SCAM - Proof of misleading information (Ref: MSG0645607)

Looking4Parking sold me a 'Mystery' deal for Stansted with a 5-minute transfer. After booking, they assigned me to the Long Stay car park.

I have a written email from their support (Ref: MSG0645607) where they explicitly admit: "Official Long Stay Car Park offers... a 15 - 10 minute of transfer time." >
Despite their own admission that the service is NOT what I paid for, they refuse to move my booking to Mid Stay (which actually has a 3-minute transfer). They told me to cancel and pay today's higher prices instead. This is a total breach of UK Consumer Rights and misleading advertising. I have kept all screenshots of the offer and their contradictory emails for my bank's chargeback process.

10 February 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Customer,

Thank you for taking the time to post a review.

The Mystery Car Park is sold at a discounted rate on the basis the car park is not known until the booking is made.

The Long Stay car park is approximately a 5 minute transfer from and when checking the Long Stay car park details on the website this also advises the same details.

It appears there has been confusion between how often the shuttles run and the transfer time. The shuttle run every 10-15 minutes and take approximately a 5 minute to get to the terminal. I can view we tried to explain this on the email thread.

Whilst we are sorry if the difference between the transfer time and how often the shuttles run, we do feel this is explained on the website and was also advised by our customer service team.

Please note if a chargeback is opened this will be disputed as the information on the website is clear and this is provided to us by the car parks directly.

Kind Regards

The Looking4.com Team

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. The state of my car when returned was shocking. My rear seats were all pushed down, the cover in my boot was opened and pushed forward, loose change, phone chargers and other things stolen. One could assume my car was being used or at the very least very broken into. Told management. They couldn’t care less. I had to phone the police and report it. You can’t make it up.

5 February 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Matthew,

We’re extremely sorry to hear of your experience at the car park.

Looking4.com are an online only price comparison website and booking agent for car parking services that advertise through us globally. We do not own or operate the car parks or provide the services onsite. As per the terms and conditions of your booking your contract for the parking service is directly with the individual car park.

This review page is in relation to the booking services provided by Looking4.com rather than the car parking service you used and we have therefore requested that your review is removed as it has been posted on the incorrect company profile.

Since you haven’t left a booking reference number with your review, I have been unable to check this in our system. If you did book through our price comparison website, please send all of the details of your complaint and your booking reference to https://www.looking4.com/uk/contact-us to enable us to advise how to progress your complaint.

If you did not book through Looking4.com, you would need to contact the booking agent or the car park you booked with directly. Please also remove your review from our page and ensure that it is posted on the profile for the car parking company you used.

Kind Regards

The Looking4.com Team

Rated 1 out of 5 stars

Should be called Looking4Con!

Should be Looking4Con!
Booked parking at Manchester Meet & Greet at a decent price.
Conditions included free amendment or cancellation up to 72 hours before arrival.
My return flight time changed, so I thought I’d nothing else to do but amend the time, but no, they expected me to cancel my booking and rebook at a price almost £100 more!
When I questioned their terms and conditions showing free amendments, they came back with the ludicrous claim that they didn’t charge to carry out the amendment!!
The term amendment is pretty clear, a change to the original booking, in this case from 0800 to 1400.
Don’t book with these scammers unless you definitely know that you won’t have to amend anything.

30 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Sam,

Thank you for taking the time to post a review.

The free amendment refers to there being no amendment fee, not that there is no cost should you change your dates and times.

We are on live rates and the price is subject to change on a half hourly basis. Looking4.com have no control over the price, this is set by the car parks.

The car park booked has a window of 6 hours late and then charge their daily overstay fee. As your new return time was over the car park window did advise the amendment procedure as the price is likely lower than the car parks overstay fee.

We are sorry if you found the terminology regarding the free amendments confusing and we will pass the feedback on to the relevant team.

Kind Regards

The Looking4.com Team

Rated 1 out of 5 stars

Check what you are getting

Booked space in Jet3 car park from 2/01/2026 till 28/1/2026 unfortunately we loaded our car up with cases Car would not start we tried a few time no luck we were then panicking so we had to phone for taxi from Liverpool to Manchester Airport when we arrived at airport I email looking4parking and explained our situation I had purchased cancellation cover The rely was I I was only covered up to 1 hour before entry to car park. We were stressed getting to airport and checking in and then be told we would not get refund I did mention I was not looking for full refund but something would have been nice would think twice before using again. This is what is in terms (Requests to cancel bookings are only valid if you contact us directly. Cancellation requests can only be accepted during our office hours (which are Monday to Friday, 9:00am-5:00pm GMT) and remain subject to the above notice period. If you submit a cancellation request outside of office hours, please take into account that your cancellation request will only be accepted once our office hours start. If this is less than the notice period for the product then your cancellation request will not be accepted.)

2 January 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Tony,

Thank you for taking the time to leave a review.

I can view the email requesting to cancel the booking was sent after the pre-booked drop off time.

The cancellation protection does allow cancellations up to 1 hour prior to arrival at the car park, if this is outside office hours, the cancellation can be actioned online via My Bookings.

Unfortunately, as your cancellation request was sent after the final 1 hour of arrival at the car park this did not meet the terms and conditions and we were unable to cancel and refund the booking.

Depending on your individual circumstances, you may be able to claim the cost of your car parking back through any travel insurance you may have. If you require an insurance document to assist with the claim then please do not hesitate to contact us.

Kind regards,

The Looking4.com Team

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