Little Caesars Reviews 

326
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about receiving incorrect orders, missing items, long waiting times at the stores, and unhelpful staff members who struggled to manage basic requests. Reviewers also noted consistently poor food quality, mentioning that the items were often cold, burnt, completely missing essential ingredients, or lacking proper toppings. Some reviewers were happy with the food, describing it as delicious and noting that the local staff members were extremely friendly and welcoming. Others mentioned that certain specialty items like the bread products tasted great and provided a surprisingly pleasant and satisfying meal option.

What people talk about most

Product

Clients share negative opinions on product, reporting that pizzas are often not fresh, dry, or cold upon... See more

Order

People report negative experiences with order due to frequent mistakes and poor service. Consumers often... See more

Quality

Reviewers highlight negative aspects of quality regarding their food, noting that pizzas are frequently old,... See more

Staff

Customers consistently note negative experiences with staff, describing rude attitudes, poor communication,... See more

Service

Reviewers mention negative feedback about service, expressing deep disappointment and frustration with the... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered a Hawaiian pizza which should have been ham and pineapple. Currently my mouth is burning and nose is running from some very spicy something that is in my Hawaiian pizza. Not happy! I don't d... See more

Rated 2 out of 5 stars

The Grand Island Bosselmans location. Pizza was good one we finally got it. Understaffed with 2 people running Ceasars and Subway together. Neither trying that hard. Waited probably 7 minutes just to... See more

Rated 1 out of 5 stars

I ordered two pizzas from the Godfrey store when I got home and opened them they were not fresh and looked as of they had been sitting and not made fresh, they basically just stuck my ticket on premad... See more

Rated 1 out of 5 stars

I placed an order for $40 on the app, which of course immediately placed a hold in my checking account. An hour and 20 minutes after placing the order, I called to be told by two different employees... See more


Company details

  1. Pizza Delivery
  2. Online Food Ordering Service
  3. Pizza Takeaway
  4. Take Away Service

Information provided by various external sources

Little Caesar Enterprises Inc. is the third-largest pizza chain in the United States, behind Pizza Hut and Domino's Pizza.


Contact info

1.9

Poor

TrustScore 2 out of 5

326 reviews

5-star
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1-star

No history of asking for reviews

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1.9

All reviews

(326)

96 reviews in the last 12 months

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Rated 1 out of 5 stars

Not Meeting Business Hours

I’ve noticed that when I visit Little Caesars in Zacatecoluca, El Salvador, around 6:30 PM, they often tell me they have no pizzas left for the day. It seems like they stop baking pizzas around 6:00 PM, which is frustrating for customers expecting service during business hours. What’s even more disappointing is the lack of empathy from the staff, they don’t offer an apology or any explanation. I believe a business should prioritize customer experience by providing a courteous service. The pizzeria closes at 7:30 PM.

24 March 2025
Unprompted review
Rated 1 out of 5 stars

Went inside to place my pizza order

Went inside to place my pizza order. In Las Vegas, New Mex. Only 2 young man working. I noticed neither one had gloves on. I should of asked for my money back. Instead I took the pizza home, and put it the trash. I live 30 miles away.

19 February 2025
Unprompted review
Rated 1 out of 5 stars

Did an online order today order# 927…

Did an online order today order# 927 through website for two large pizzas for 8 people visitors and received only one large pizza. Delivery guy or store did not deliver the other box. Do have the photo sent to me through message from driver named Scott showing one pizza. Called the customer service number displayed online 800-711-2604 and lady answered and stated nothing she can do to help me with online orders. So why answer the phone? Why work there if there is nothing you can do to get my pizza box that the store failed to deliver? At the end of the phone call with lady, she gave me the impression to never do online orders again from Little Ceasars since there will be no help at all if the situation were to happen again?! I would take her advice, and not do any online ordering again from this vendor. Thank you for robbing my money Little Ceasars! thank you! The least I should have received was the other box missing delivered to me today from vendor asap. Should not matter if it was an online order not! It is close by in my area. What is the issue in that? Don’t assume because it’s an online order you can’t honor that to customers instead of having them re-order again online and having to pay for tip again, service fees, city fees, state fees, and delivery fees plus tax lol cmon man?? How does that makes sense to you having the customer pay all these fees again for something your store failed to deliver ?? It’s not the customers fault. Never ordering again online from this store. Will leave another review in other websites as well tonight. This is wrong. Lack of customer service and lack of caring. No help. Therefore no customer either. No longer.

5 February 2025
Unprompted review
Rated 1 out of 5 stars

Watch the staff calked my hudband to tattle tale…

We have ordered pizza from lil ceasars every Friday for months. We order for smackdown wwe night. The wooster burbank rd store. There is always something wrong in the order. Wrong toppings, or we get no sauce that I order Xtra or the pizza burnt. I never complain never call in. Last night was enough. I had wrong pizza no crazy bread that i paid for and ordeted.but 6 sauces. My one pizza was right cheese only the other was burnt and wrong toppings. We ordered the cupcakes herb garlic pizza snd they gv us 3 in a bag by Time home they were soggy lime mush snd stuck in the bag. We'd had to eat the bag and all if we are them. I called and immediately the lady wouldn't let me talk she kept repeating her story that she checks every order and her kids do not distribute the pizza thru portals only her.
I did get mad cause all she cared about was she was right ! The order was right ! She checked it. Well this was my husband's dinner b4 he went to work. The 1 pizza that was wrong and Burnt. SO YES I WAS MAD AND HER TRYING TO PROVE SHE WAS RIGHT YEA I GOT MAD. 1ST OF ALL I DROVE 20 MIN AWAY FOR THIS ORDER FOR IT NOT TO BE RIGGT TO PAY 40$ FOR OUR DINNER 1 IT WAS 15 MIN LATE GETTING IT TO US. I HAVE SCREEN SHOT OF PICK UP TIME AND ALL THE FOOD. I ALSO RECORDED THE CONVERSATION ON THE PHONE. THIS LADY THEN 45 MIN LATER LOOKS UP MY HUSBANDS ORDER CALLS HIM AT WORK TO LIKE TATYLE ON ME. ALSO LIED SND SAID I CUSSED OUT A TEENAGE GIRL. . WHICH IS HARASSMENT.
SHE WENT IUR HER WAY TO CALL. HIM. NEVER AGAIN WILL WE ORDER AND I WILL TELL FSMILY AND FRIENDS ALSO ABOUT OUR EXPERIENCE.........BUYERS BEWARE

17 January 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a 2 pizzas online.

I ordered a 2 pizzas online as a guest. I clicked on 4022 N. Oracle rd. My order never went through but it said my order was ready at a different address! They said they moved from 4103 N. Oracle rd Tucson Arizona. Please someone fix this.

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Little Caesars on Prien Lake Rd…

Little Caesars on Prien Lake Rd received a 5 Stars for their friendliness quick service and always Remembered my complicated order and Im always Greeted with my name Anthony always Greet with an Awesome smile and Excellent Customer Service

9 January 2025
Unprompted review
Rated 1 out of 5 stars

Ghetto!

Ghetto!. Who hires these non professional kids that run these stores? Talking to the person that answered the phone sounded like he was high and sleepy and just didn't care about anything but getting off the phone. Forgot to bring the only reason I ordered from them in the 1st place, my 2 litre. Last time for me at this shit shack.

28 December 2024
Unprompted review
Rated 1 out of 5 stars

I didn't even order

I didn't even order. I went through the drive thru and no one came to the window. I guess both employees were on break at the same time.

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Aarons pizza

Little Caesars Pizza, 19400 Cochran Blvd, Port Charlotte, FL 33948

The best little caesars around. They gave my boy aaron his pizza he loves the pepperoni pizza. It is the besy pizza according to Aaron He enjoyed the pizza very much.

VOUCH

6 December 2024
Unprompted review
Rated 1 out of 5 stars

They can never get my order right

They can never get my order right . Pizza are always so greasy to much sauce not enough cheese . Italian cheese bread 2 times now no seasoning, and nothing gets done about it. They finally proved to me they don't care about all customers. I will go get better and cheaper pizza at speedway

24 November 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Little Caesars Pizza!

I would like to extend my sincere gratitude to Little Caesars Pizza for consistently providing fresh, hot, delicious, and affordable meals. Your commitment to quality allows many low-income families to enjoy a delightful night of takeout. The variety of choices you offer is commendable, and the cleanliness and freshness of your products are always evident.

I have recently become quite fond of your stuffed cheesy bread, which has quickly become my new obsession—though my hips might disagree! Additionally, the affordability of your large pepperoni pizza is unmatched, making it a staple for cost-conscious individuals and families alike.

Thank you, Little Caesars, for your dedication to serving the community with such excellent food and service.

19 November 2024
Unprompted review
Rated 1 out of 5 stars

Don't waste your time and money

Store on St Charles Rock Rd. St John MO. Pizza was doughy. Should have let it cook completely. The crazy puffs were drowning in the the garlic sauce. Will not be back! Actually drained 2 of them!

19 November 2024
Unprompted review
Rated 2 out of 5 stars

Ridiculous policy…

I am vegan, so I ordered a plain pizza with sauce only…no cheese, no toppings. Just crust and sauce. I wanted to add vegan cheese and pepperoni at home. A pepperoni pizza is $6.49. My pizza that excluded the two most expensive ingredients (meat and cheese) was $8.99. I asked why would it cost $2.50 more to get a pizza with no cheese or pepperoni, and I was told my crust and sauce pizza was a “specialty pizza.” That’s absurd! To make matters worse, the sauce was way too sweet, and they cut it completely unevenly. How hard is it to cut a pizza at least somewhat even?

8 November 2024
Unprompted review
Rated 1 out of 5 stars

Incompetent child working there

I called and placed an order they told me it would be 30 minutes I went to pick it up 30 minutes later sat at the drive-thru window while a child couldn't figure out what she was doing after 3 minutes she took my money came back a minute later and told me my pizza wasn't even in the oven yet and asked if I wanted to wait I told her no.... I had paid for the pizza then she couldn't figure out how to give me a refund so after 10 minutes of waiting I finally got my money back and now I won't go back there it happens every time I go there... Almost every time I do go there my pizza is screwed up anyways so I know I won't be going back now

30 October 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely the worst

Absolutely the worst, not only did they make the wrong pizza, it tasted horrible. When I called to tell them, got nothing but attitude. This was their last chance, definitely won't shop there or any other locations.

11 October 2024
Unprompted review
Rated 1 out of 5 stars

Went through the drive-through and…

Went through the drive-through and ordered a pizza. They told me it would be 15 minutes, so I waited on the pizza pull back to the window. They handed me the pizza I went home. It was the wrong pizza called them on the phone and told him they made a mistake, but they still made me wait after I got back to the store for them to fix the pizza and the manager was a jerk.

3 October 2024
Unprompted review
Rated 2 out of 5 stars

I love Little Caesar’s but lately the…

I love Little Caesar’s but lately the App has gone to hell.
I had my credit card on their app. Now it doesn’t take the card. I called and it connected me with someone who did not speak or understood English
It’s a mess and I will no longer order from them.

27 September 2024
Unprompted review

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