Little Caesars Reviews 

326
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about receiving incorrect orders, missing items, long waiting times at the stores, and unhelpful staff members who struggled to manage basic requests. Reviewers also noted consistently poor food quality, mentioning that the items were often cold, burnt, completely missing essential ingredients, or lacking proper toppings. Some reviewers were happy with the food, describing it as delicious and noting that the local staff members were extremely friendly and welcoming. Others mentioned that certain specialty items like the bread products tasted great and provided a surprisingly pleasant and satisfying meal option.

What people talk about most

Product

Clients share negative opinions on product, reporting that pizzas are often not fresh, dry, or cold upon... See more

Order

People report negative experiences with order due to frequent mistakes and poor service. Consumers often... See more

Quality

Reviewers highlight negative aspects of quality regarding their food, noting that pizzas are frequently old,... See more

Staff

Customers consistently note negative experiences with staff, describing rude attitudes, poor communication,... See more

Service

Reviewers mention negative feedback about service, expressing deep disappointment and frustration with the... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered a Hawaiian pizza which should have been ham and pineapple. Currently my mouth is burning and nose is running from some very spicy something that is in my Hawaiian pizza. Not happy! I don't d... See more

Rated 2 out of 5 stars

The Grand Island Bosselmans location. Pizza was good one we finally got it. Understaffed with 2 people running Ceasars and Subway together. Neither trying that hard. Waited probably 7 minutes just to... See more

Rated 1 out of 5 stars

I ordered two pizzas from the Godfrey store when I got home and opened them they were not fresh and looked as of they had been sitting and not made fresh, they basically just stuck my ticket on premad... See more

Rated 1 out of 5 stars

I placed an order for $40 on the app, which of course immediately placed a hold in my checking account. An hour and 20 minutes after placing the order, I called to be told by two different employees... See more


Company details

  1. Pizza Delivery
  2. Online Food Ordering Service
  3. Pizza Takeaway
  4. Take Away Service

Information provided by various external sources

Little Caesar Enterprises Inc. is the third-largest pizza chain in the United States, behind Pizza Hut and Domino's Pizza.


Contact info

1.9

Poor

TrustScore 2 out of 5

326 reviews

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1-star

No history of asking for reviews

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1.9

All reviews

(326)

96 reviews in the last 12 months

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Rated 1 out of 5 stars

Where was the beef

I had ordered the ultimate steak pizza and if there was steak inside Must have been very small little pieces, but I did get mushrooms onions and bell peppers if there was steak inside there I must have missed it, so where was the Supposed STEAK. That we see in the commercial
there was NO STEAK in my pizza. Also I ordered with the pizza was the cheese steak crazy puffs and they were burnt, the only thing that was right was the pepperoni pizza. Maybe they need to just make the pepperoni pizzas and drop the other stuff they call themselves making cause that was a wasted $30.+ dollars We spent with them. I don't see us returning to waste our money again, there are other pizza places, we will patronizing. I gave them 2 stars only for the pepperoni pizza.

25 September 2025
Unprompted review
Rated 1 out of 5 stars

Ignoring Coupons

I specifically clicked on the coupon for 2 pizzas at $4.99, put in my order, and confirmed that my card was charged for over $10 but when I got to the pickup window, I was told, by a laughing clerk, that the charge was for only one item and my coupon must have errored out. What a stinking Bait and Switch way to get additional revenue Little Caesars! From now on I will go to Domino’s where the coupons actually work.

8 September 2025
Unprompted review
Rated 1 out of 5 stars

First of all when ordering on the app

First of all when ordering on the app, the address is not correct it’s 9854 but the actual address is 9852 between two staff members and a manager. No one has no clue or information, ordered online. Came in to pick up our order. Pizza wasn’t ready because they needed our order number so we had to wait an additional 20 minutes for our pizzas.The manager was very rude and unhelpful kept stating she didn’t know what was going on. The amazing part was that It wasn’t even busy whatsoever.just all and all not happy with the service. Or the manner the business.Business is conducted. Next time we’ll make the trip to the Big Bend location, even though this one’s five minutes down the road from our house.

4 September 2025
Unprompted review
Rated 4 out of 5 stars

I was pleasantly surprised by how…

I was pleasantly surprised by how delicious their crust is. I'm originally from NY, so a good pizza crust is a must. And they do a good job with it.
I'll admit they're not consistent. Sometimes the pizza is overbaked.
But they make a delicious pizza for a great price.
I'm reviewing my local Little Caesars, not them in general.

31 August 2025
Unprompted review
Rated 1 out of 5 stars

App overcharged, rude local manager, corporate missing in action

App overcharged, listed the pizzas at one price but then the email receipt showed they charged me 40% higher price. Local manager was rude and condescending, said there was nothing I could do. I even showed her the app that proved I was overcharged. She admitted and confirmed there was a system glitch that showed the wrong price in the app, but she wasn't going to do anything about it and said no one else at Little Caesars could get my overcharge back. Still waiting on response from corporate (i.e. the local district manager). It's been days. Are they missing in action, more like missing/inaction. Hey Little Caesars IT department, your app had the pepperoni pizzas listed at $5 each so I bought enough for the whole family and them some but I was then charged $7 each! I wouldn't have splurged had I known. That's dishonest and deceptive. Yes, a $10+tax overcharge matters, at least to me and a lot of other hardworking people out there. Pizza Pizza? How about Rip-off! Rip-off!

4 June 2025
Unprompted review
Rated 1 out of 5 stars

There was no option for zero stars.

There was no option for zero stars.
My real rating is 0!. They got my order wrong and then refuse to correct it or give me money back! I came back 5 minutes after receiving it and the pizza was still hot and whole. What is so hard and wrong with correcting a mistake. I asked to speak tobthe manager and she said she was the manager. She never fixed her mistake instead, She ruined 4 little children's evening. I will never put from any lil Ceasars b ever again in my life! just the worst experience ever all for crumbs!

6 June 2025
Unprompted review
Rated 1 out of 5 stars

2 weeks ago I bought a pizza from there…

2 weeks ago I bought a pizza from there as my boyfriend worked late that nite so I decided to get us a pizza for supper because I didn't think he would want to cook when he got home.. the next day I got sick really bad throwing up and it was bad the other day I bought it again as I didn't think it was the pizza that made me sick well the other day I ended up sick again just the day after I had the pizza so I told my boyfriend he agreed with me I will never eat from little ceacers again it causing me to be sick every freaking time ...

29 May 2025
Unprompted review
Rated 1 out of 5 stars

Bad service

This is the second time I bought a pineapple pizza and a mushroom pizza with vegetables online, they delivered me one with pineapple and one with just the sauce and cheese. And poorly prepared, as if it was reheated. A mistake that makes me waste my money. I will definitely not buy here again. Once is passable, twice is incompetence.

27 May 2025
Unprompted review
Rated 1 out of 5 stars

2600 N West Ave

2600 N West Ave, El Dorado, AR 71730
I made a purchase at this store today. My soda was flat and I attempted to return it.
But your worker was extremely rude and refused to let me exchange it. She took my soda and shook It up and stated that it had bubbles. And that she couldn't do any about it. I stated that that I purchased a flat soda here once before and one of the guys that worked there let me exchange it with no problems. She stated that he shouldn't have let me do that. I ask her why she had an attitude and she walked off. I asked for the corporate office number and she refused to give it to me. I also had to ask her name several times before she answered me. She said that her name was "BECKY". I later looked at my receipt and it said BRENDA F. So I'm assuming that she gave me the wrong name.
She was extremely rude for no reason. And she had been very short with me from the beginning of my purchase.
She was very unprofessional.

25 May 2025
Unprompted review
Rated 5 out of 5 stars

If you're a pizza lover who likes a…

If you're a pizza lover who likes a little flair and are looking for a pizza that is a step up i recommend the pretzel crust pizza.
This pizza holds a couple different cheese. There's your standard mozzarella but there is a yellow cheese sauce that adds to the delicious unusual delightful flavor!
The pizza has extra pepperoni and the outter edge of the pie has the pretzel crust loaded down with a tastey ring of rock salt.
Little caesars always offers pizza at an affordable price and your pizza is always served fresh from the oven!

18 May 2025
Unprompted review
Rated 1 out of 5 stars

If I could give a zero

If I could give a zero, I would. For the third time in a row they delivered the wrong pizza. Little ceasars blames door dash. Door dash blames little ceasars. In the mean time I paid a delivery fee, a service fee and a tip. I will NEVER order from them again. EVER.

15 May 2025
Unprompted review
Rated 1 out of 5 stars

🤮 Yuck

So, little Caesars on Yale near admiraI in Tulsa Oklahoma. I was going to order 2 pepperoni and one meat lovers but unfortunately the girl taking my order in the Drive-Thru did not know how to speak english. When I said meat lovers, she replied "pepperoni?." I really didn't want to make her feel bad or embarrassed so I didn't ask for someone else to take my order, I just said yes 2 Pepperoni's. 😆 The pizza was horrible, 🤮 it tasted a day old.. I ate it because it was 4:00 p.m. and the first time I had anything to eat that day, I was HUNGRY but the thought of it 🤮 I don't know if it's just me, but I've noticed in the last 5 years or so Little Caesars has been getting really bad... 😔

16 April 2025
Unprompted review

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