Recently moved our daughter into a property using the Headingley student branch. They have been been swift to respond to issues thus far and a very professional and friendly service has been provided... See more
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About Linley & Simpson
Written by the company
Bringing local knowledge and strong values together to put people first.
We know that the best lettings and sales relationships come from the heart, and that’s where we put you – at the centre of Yorkshire’s fast-paced property market. We’ll make your move quick and smooth, as we’ve done over 50,000 times since 1997.
Our team of over 250 staff, and the family of 21 branches, share the same mission:
Whether you’re letting, selling, renting or buying your home, we will provide a first-class service built on professionalism and trust.
By embracing innovative technology, ensuring we are at the forefront of new ideas, and investing in the skills of our people, we strive to always be the best at what we do.
Fast-paced growth doesn’t mean we sacrifice our personal touch. As we scale, we invest more in our people, making sure we continue to support charities like Martin House Children’s Hospice.
We know every corner of Yorkshire, and our brilliant team will do whatever it takes to help you find a property. That’s how it’s been since Will Linley and Nick Simpson put their heart and soul into the property business in 1997.
Linley & Simpson’s third decade in business is driven by the same strong values and local knowledge that old and new customers have loved since we opened in Horsforth and Oakwood. Having added Harrogate, Wetherby, Leeds City Centre, Wakefield, York, Ilkley, Ripon, Chapel Allerton, and more to the portfolio, our reach grows with every regional branch.
Linley & Simpson. Professional. Down to Earth. Yorkshire.
Contact info
Helena House, Troy Mills, Troy Road, Horsforth, LS18 5GN, Leeds, United Kingdom
- feedback@linleyandsimpson.co.uk
- www.linleyandsimpson.co.uk
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Great job Liam
Liam did a great show round this morning. He was prompt, helpful and very professional.

Reply from Linley & Simpson
Great communication
Great communication, really helpful all the way through the renting process. Thanks especially to Lauren and Kirk.

Reply from Linley & Simpson
Kirk at Linley & Simpson has been great
Kirk at Linley & Simpson has been expectational ! Great communication- sending follow up emails at every stage.
Has good knowledge of the local market.
Highly recommend

Reply from Linley & Simpson
Great communication
Recently had an issue with our kitchen tap, I spoke to Paula Dunham and she was very prompt to raise the issue further and send someone to fix it for us. It was all a very easy process and very polite conversations

Reply from Linley & Simpson
Kirk Marriott acted in a professional…
Kirk Marriott acted in a professional manner and kept me up to date with regards finding a home for my tenant. Many thanks Kirk!!!!

Reply from Linley & Simpson
Very helpful kind and understanding…
Very helpful kind and understanding worked with me to fill application ect highly recommend

Reply from Linley & Simpson
Our experience was amazing
Our experience was amazing. Our issue was resolved immediately. Very happy with Linley and Simpson and their team especially Kirsty Walker

Reply from Linley & Simpson
Exceptional customer care - before and after rental transaction completed.
I was under exceptional time pressure to secure a rental property, at the right price, in the right location prior to starting a job in the Wetherby area. Rebecca, Hannah, and the Linley & Simpson team were outstanding in facilitating this process. Even going the extra mile to contact me at the weekend in order to expedite matters. Moreover, they have not stopped supporting me once the contract was signed, if anything the level of support has increased. I would strongly recommend this firm to anyone seeking to rent a property in the Wetherby area.

Reply from Linley & Simpson
I had a very positive experience…
I had a very positive experience renting this property any maintenance issues were addressed promptly and communication with the agency was professional and efficient .. special thanks to Emily abbot . I would recommend this property to future tenants.. Thank you so much..

Reply from Linley & Simpson
Flat in York
We’ve been looking for a flat in York and was assisted by Laura at Linley & Simpson. She has been very helpful from the beginning of our search, with viewings through to finding the right property and having an offer accepted. She continues to go out of her way to support us with the purchase. Thank you Laura

Reply from Linley & Simpson
I've had an excellent experience with…
I've had an excellent experience with Georgia at Linley & Simpson's Ilkley office. She responds to queries quickly and efficiently, and found tenants for my property in no time. Communication was prompt and hassle-free throughout. Highly recommended.

Reply from Linley & Simpson
Excellent services
I've been with Linley for over 3 years now, and they're always quick to help with any repairs. This time I had a big kitchen sink leak. An engineer came the next day, and everything was fixed within a week. James from the maintenance team gave excellent support and service.

Reply from Linley & Simpson
It's finally gone!
I've been trying seven years to get an extra mattress (not mine, was left over when the bed was replaced) removed from my bedroom, were it was just sat taking up space. I had contacted Linley & Simpson on multiple occasions asking them to remove it to no avail. With a flat inspection upcoming, I asked Tamsyn Leopold if she could sort it, and lo and behold she actually did! Can't believe it's actually finally gone.
So thank you Tamsyn. Only downside is I now need to clean behind it ...

Reply from Linley & Simpson
Really happy with the service
Really happy with the service from the team …always professional, understanding, and quick to help whenever needed. The staff are proactive, communicate well, and work hard to resolve any issues efficiently. A pleasure to deal with Liam who went beyond and above to get things sorted for us.

Reply from Linley & Simpson
The email correspondence is timley and…
The email correspondence is timley and helpul. the lady that attended the viewing was very very exceptional. she explained every detail and was very friendly.

Reply from Linley & Simpson
Great communication and service
From the start of the process with David Reeves valueing my property, to accepting an offer with Kieran Smith managing my sale, i have been kept fully up to date with progress. Kieran has made sure I have been informed of any viewings with plenty of notice, has informed me of feedback and has been very approachable and responsive throughout. I would definately recommend Linley and Simpson, and Kieran Smith to manage your sale.

Reply from Linley & Simpson
Great communication and service from…
Great communication and service from the team at York

Reply from Linley & Simpson
Used this company for a number of years…
Used this company for a number of years now. Exceptional service. Just dealt with Kirk Marriott regarding my new tenancy set up and he couldn’t do enough for me.

Reply from Linley & Simpson
Perfect service and prompt response
Perfect service and prompt response

Reply from Linley & Simpson

Reply from Linley & Simpson
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