Recently moved into a property with Linley & Simpson and so far we cannot fault them! Works that have needed to be completed have been done promptly and any questions we’ve had have been answered st... See more
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Review summary
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Karla was absolutely amazing throughout the entire process. It’s my first time renting and she was so helpful and gave great advice. Not being from Harrogate, she told me lots of really useful informa... See more
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We received excellent advice and service throughout the process of selling the house. Excellent sales advice from David, Excellent sales process achieving a good price, Sadly the first buyer cou... See more
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We have been with Linley and Simpson for some years now as Landlords and we have always found them to be very prompt and helpful when problems have cropped up with our flat. This benefits both our ten... See more
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Company details
About Linley & Simpson
Written by the company
Linley & Simpson; Yorkshire at heart.
Bringing local knowledge and strong values together to put people first.
We know that the best lettings and sales relationships come from the heart, and that’s where we put you – at the centre of Yorkshire’s fast-paced property market. We’ll make your move quick and smooth, as we’ve done over 50,000 times since 1997.
Our team of over 250 staff, and the family of 21 branches, share the same mission:
Whether you’re letting, selling, renting or buying your home, we will provide a first-class service built on professionalism and trust.
By embracing innovative technology, ensuring we are at the forefront of new ideas, and investing in the skills of our people, we strive to always be the best at what we do.
Fast-paced growth doesn’t mean we sacrifice our personal touch. As we scale, we invest more in our people, making sure we continue to support charities like Martin House Children’s Hospice.
We know every corner of Yorkshire, and our brilliant team will do whatever it takes to help you find a property. That’s how it’s been since Will Linley and Nick Simpson put their heart and soul into the property business in 1997.
Linley & Simpson’s third decade in business is driven by the same strong values and local knowledge that old and new customers have loved since we opened in Horsforth and Oakwood. Having added Harrogate, Wetherby, Leeds City Centre, Wakefield, York, Ilkley, Ripon, Chapel Allerton, and more to the portfolio, our reach grows with every regional branch.
Linley & Simpson. Professional. Down to Earth. Yorkshire.
Bringing local knowledge and strong values together to put people first.
We know that the best lettings and sales relationships come from the heart, and that’s where we put you – at the centre of Yorkshire’s fast-paced property market. We’ll make your move quick and smooth, as we’ve done over 50,000 times since 1997.
Our team of over 250 staff, and the family of 21 branches, share the same mission:
Whether you’re letting, selling, renting or buying your home, we will provide a first-class service built on professionalism and trust.
By embracing innovative technology, ensuring we are at the forefront of new ideas, and investing in the skills of our people, we strive to always be the best at what we do.
Fast-paced growth doesn’t mean we sacrifice our personal touch. As we scale, we invest more in our people, making sure we continue to support charities like Martin House Children’s Hospice.
We know every corner of Yorkshire, and our brilliant team will do whatever it takes to help you find a property. That’s how it’s been since Will Linley and Nick Simpson put their heart and soul into the property business in 1997.
Linley & Simpson’s third decade in business is driven by the same strong values and local knowledge that old and new customers have loved since we opened in Horsforth and Oakwood. Having added Harrogate, Wetherby, Leeds City Centre, Wakefield, York, Ilkley, Ripon, Chapel Allerton, and more to the portfolio, our reach grows with every regional branch.
Linley & Simpson. Professional. Down to Earth. Yorkshire.
Contact info
Helena House, Troy Mills, Troy Road, Horsforth, LS18 5GN, Leeds, United Kingdom
- feedback@linleyandsimpson.co.uk
- www.linleyandsimpson.co.uk
4.7
Excellent
5K reviews
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Very professional
Corey was very professional and efficient when I raised the request that my tap was leaking. The contractors were also friendly. Thanks to all involved
6 August 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your review. We’re pleased to hear that Corey dealt with your leaking tap quickly and efficiently, and that you found the contractors friendly and helpful too. We’ll be sure to pass your thanks on to everyone involved.
Lauren Turnbull was very helpful
Lauren Turnbull was very helpful, always responded promptly and kept everything well organised
14 August 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your lovely feedback! We’re so pleased to hear that Lauren was so helpful, responsive and organised throughout. We’ll be sure to pass your kind words on to her — she’ll be delighted to hear them!
My Letting agents: Clear and friendly communication
My latest contact has been with Nicole. Clear and friendly communication, quick responses, do what they say they will do (so I can stop worrying about anything).
14 August 2026
Unprompted review
Reply from Linley & Simpson
Thank you so much for your honest review! I am delighted to hear that I’ve been so helpful, responsive and reliable. It’s fantastic to know that my communication has given you peace of mind.
- Nicole
The letting agents were very easy to…
The letting agents were very easy to communicate with both over the phone and via email. Any issues were always quickly dealt with and the staff were extremely polite and patient.
28 July 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your lovely review! We’re so pleased to hear that you found the team easy to communicate with and that any issues were dealt with quickly. It’s also great to know that our staff were polite and patient throughout. We really appreciate you taking the time to share your experience!
Very fast service and dealt with our…
Very fast service and dealt with our issues very professionally. A special thanks to Keira Eden for her help and support with the matter. Very impressed.
13 August 2026
Unprompted review
Reply from Linley & Simpson
Hi Jamie, thank you for your lovely review! I’m so glad I could help and that you were happy with the service provided. Your feedback is greatly appreciated! - Keira
I've been with Linley & Simpson for…
I've been with Linley & Simpson for years now, and they're always super fast and helpful when theres any little repairs.
Keyleigh is fantastic and always quick to support with any problems. :)
13 August 2026
Unprompted review
Reply from Linley & Simpson
Thank you so much for your lovely review! We’re really pleased to hear that you’ve always found the team so helpful and responsive. We’ll be sure to pass your kind words on to Keyleigh — she’ll be delighted to hear them!
Re letting of property
I found the service provided by L&S in getting a new tenant for my property was very good. All went smoothly and I was kept informed all along the way from the existing tenant leaving to the new tenant taking the keys to the property. Thanks to Zak and Lauren
12 August 2026
Unprompted review
Reply from Linley & Simpson
Thanks Stuart for the review of the team and especially Lauren and Zak, it’s nice to know from changing tenants you have felt this to be smooth and professional!
Recently moved into a property with…
Recently moved into a property with Linley & Simpson and so far we cannot fault them! Works that have needed to be completed have been done promptly and any questions we’ve had have been answered straight away.
Thank you for a smooth moving process.
Special mention to Keira Eden who has been extremely helpful throughout!
13 August 2026
Unprompted review
Reply from Linley & Simpson
Hi Kira, thank you so much for your kind review! I’m so glad that I could make your moving process as smooth as possible. I hope you’re settling well into your new home and if you need anything else don’t hesitate to get in contact. - Keira
Great team at Linley &Simpson
Great team at Linley &Simpson, a trusted partner with Landlord managing the property, particularly Elle Doswell, Lauren Wyper are super professional and helpful. A team you can always be trusted in Leeds!
1 August 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your lovely review. We’re delighted to hear that you see Linley & Simpson as a trusted partner in managing your property. It’s particularly great to hear that Elle and Lauren have been so professional and helpful throughout. We’ll be sure to pass your kind words on to them and the wider Leeds team.
Grace Smithson at Linley & Simpson
Linley & Simpson have managed our property for rental for a couple of years now, and have provided satisfactory management during that time. Grace Smithson has recently been dealing with maintenance of the property and has handled things in a professional and helpful manner. Her prompt replies and action to our queries and requests have meant that both us and our tenants have received excellent service as required.
11 August 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your lovely feedback. I’m delighted to hear that you’ve been happy with the service provided. It’s great to know that both you and your tenants have received the level of service we strive to provide, Many thanks – Grace
Thank you Karla!
Karla was absolutely amazing throughout the entire process. It’s my first time renting and she was so helpful and gave great advice. Not being from Harrogate, she told me lots of really useful information. Thank you Karla!
11 August 2026
Unprompted review
Reply from Linley & Simpson
Thank you so much for your lovely review Katie. It was so lovely to meet you and I’m glad I could help you find your new home! All the best, Karla
Problem solved very quickly
Problem solved very quickly, Paula Dunham helped to resolve the issue very fast , Complained about front door lock not working and I was given a priority at fixing it.
It was changed in 2 days, follow up was so prompt.
Also the contractor was very professional and lovely.
Thank you
7 August 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your kind words, it was my pleasure to help rectify your lock issue and I am glad we were able to sort this so quickly for you.
- Paula
Lauren has been fabulous- it was our…
Lauren has been fabulous- it was our first rental together as a couple and all a bit daunting but she was always available to answer our questions, even the stupid ones!
8 August 2026
Unprompted review
Reply from Linley & Simpson
Thanks Ben for the review, it’s nice to hear for your first rental and experience together was smooth. No question is a stupid one don’t worry!
Complained about my fridge not working…
Complained about my fridge not working and I was given a priority at fixing it.
It was changed in 2 days, follow up was so prompt.
Also the contractor was very professional and lovely.
Thank you
7 August 2026
Unprompted review
Reply from Linley & Simpson
Thank you for taking the time to share your positive experience. We’re really pleased to hear that your fridge issue was dealt with as a priority and that a replacement was arranged so quickly. It’s also great to know that the follow-up was prompt and that you found the contractor to be professional and friendly.
We’ll be sure to pass your kind feedback on to the team and contractor. We’re glad we could get everything resolved for you so quickly!
The guys and gals at Lindley & Simpson…
The guys and gals at Lindley & Simpson manage my property and the service is first class. Any problems the tenants have are dealt with quickly and efficiently. Five star service.
6 August 2026
Unprompted review
Reply from Linley & Simpson
Thank you for your wonderful feedback! We're delighted to hear that you've received first-class service and that any tenant issues are handled quickly and efficiently. We appreciate you taking the time to share your positive experience.
Great communication
Throughtout the process of finding a buyer I have been very impressed with the communication with sales team which is very important when selling a property. Tom has always called / updated whenever he said he would without fail and provided great feedback which is much appreciated. He dealt with a lot of back and forth between prospective buyers and was very informative helping us to make the right decision. Thank you for all of your help!
6 August 2026
Unprompted review
Reply from Linley & Simpson
Thank you so much for your fantastic review. We’re delighted to hear that you were so impressed with the communication and support from our sales team throughout the process of finding a buyer.
It’s wonderful to hear that Tom kept you updated as promised, provided valuable feedback and supported you through the back-and-forth with prospective buyers. We know how important clear and reliable communication is when selling a property, so it’s great to hear that Tom helped make the process feel informed and straightforward.
We’ll be sure to pass your kind words on to Tom. Thank you for choosing Linley & Simpson, and we wish you all the best for the future!
Very good service.
We have been with Linley and Simpson for some years now as Landlords and we have always found them to be very prompt and helpful when problems have cropped up with our flat. This benefits both our tenant and ourselves. Sophie was no exception. Problems within the microwave and the blind were resolved quickly and efficiently. Thank you.
3 August 2026
Unprompted review
Reply from Linley & Simpson
I'm really pleased I could help resolve the issues with the microwave and the blind quickly and efficiently. It means a lot to hear that you've had such a positive experience with Linley and Simpson over the years. Thank you for your continued trust and support—I look forward to helping you again whenever you need me.
- Sophie
Seamleas experience
From the viewing to moving, Lauren made the experience seamless and as she was constantly in touch during the process.
1 August 2026
Unprompted review
Reply from Linley & Simpson
Thank you so much for the review and the shout out to Lauren!
Incompatent Lettings Team
The Lettings Negotiators are just quite incompetent; that's the only word to describe my whole experience.
Save yourself the headache and avoid the lettings team at Linley & Simpson. While the staff on the phone are polite and nice for the most part, the administrative execution and internal communication are utterly incompetent.
I spent days doing all the legwork myself, regularly having to call their office in excess of 15 times a day just to get through to someone, only to be met with endless delays, excuses, and dead ends on basic paperwork.
If you are a tenant needing a reliable agency that actually handles admin without you having to micromanage them, look elsewhere.
28 July 2026
Unprompted review
Reply from Linley & Simpson
Thank you for taking the time to share your feedback. We're very sorry to hear that your experience with our Lettings team did not meet your expectations.
We appreciate your kind comments about our colleagues on the phone, but we're disappointed to learn that you experienced delays, poor communication and had to spend so much time chasing for updates. This is not the level of service we aim to provide, and we understand how frustrating this must have been.
We would like the opportunity to investigate what happened and see if we can put things right. Please contact us at feedback@linleyandsimpson.co.uk with your details and the property address, and a member of our team will look into your experience.
Thank you again for bringing this to our attention.
My initial enquiries via rightmove and…
My initial enquiries via rightmove and email took a bit of time to get back to, but I spoke with Lauren on the phone who was brilliant! Really speedy, super friendly and very efficient!
4 August 2026
Unprompted review
Reply from Linley & Simpson
Thank you for taking the time to share your feedback. We’re sorry to hear that your initial enquiries took a little longer than expected, but we’re really pleased that Lauren was able to turn this around and provide such a speedy, friendly and efficient service.
We’ll be sure to pass your lovely comments on to Lauren. We really appreciate your feedback and wish you all the best with your property search!
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