We have been with Linley and Simpson for some years now as Landlords and we have always found them to be very prompt and helpful when problems have cropped up with our flat. This benefits both our ten... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Helena House, Troy Mills, Troy Road, Horsforth, LS18 5GN, Leeds, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The property was as advertised. Linley & Simpson have been helpful throughout, particularly Lauren who has been my main point of contact.
I have recently rented a property via linley and Simpson I was appointed Lauren Turnbull.lauren was so lovely and friendly she put me and my son at ease straight away.I have emailed Lauren regarding questions ect and she has always emailed or called promptly and has been eager to help in any way.I would like to say thankyou for how amazing and easy you have made my moving .
Corey was very professional and efficient when I raised the request that my tap was leaking. The contractors were also friendly. Thanks to all involved
Lauren Turnbull was very helpful, always responded promptly and kept everything well organised
My latest contact has been with Nicole. Clear and friendly communication, quick responses, do what they say they will do (so I can stop worrying about anything).
The letting agents were very easy to communicate with both over the phone and via email. Any issues were always quickly dealt with and the staff were extremely polite and patient.
Very fast service and dealt with our issues very professionally. A special thanks to Keira Eden for her help and support with the matter. Very impressed.

Reply from Linley & Simpson
I've been with Linley & Simpson for years now, and they're always super fast and helpful when theres any little repairs.
Keyleigh is fantastic and always quick to support with any problems. :)
I found the service provided by L&S in getting a new tenant for my property was very good. All went smoothly and I was kept informed all along the way from the existing tenant leaving to the new tenant taking the keys to the property. Thanks to Zak and Lauren
Recently moved into a property with Linley & Simpson and so far we cannot fault them! Works that have needed to be completed have been done promptly and any questions we’ve had have been answered straight away.
Thank you for a smooth moving process.
Special mention to Keira Eden who has been extremely helpful throughout!

Reply from Linley & Simpson
Great team at Linley &Simpson, a trusted partner with Landlord managing the property, particularly Elle Doswell, Lauren Wyper are super professional and helpful. A team you can always be trusted in Leeds!

Reply from Linley & Simpson
Linley & Simpson have managed our property for rental for a couple of years now, and have provided satisfactory management during that time. Grace Smithson has recently been dealing with maintenance of the property and has handled things in a professional and helpful manner. Her prompt replies and action to our queries and requests have meant that both us and our tenants have received excellent service as required.

Reply from Linley & Simpson
Karla was absolutely amazing throughout the entire process. It’s my first time renting and she was so helpful and gave great advice. Not being from Harrogate, she told me lots of really useful information. Thank you Karla!

Reply from Linley & Simpson
Problem solved very quickly, Paula Dunham helped to resolve the issue very fast , Complained about front door lock not working and I was given a priority at fixing it.
It was changed in 2 days, follow up was so prompt.
Also the contractor was very professional and lovely.
Thank you

Reply from Linley & Simpson
Lauren has been fabulous- it was our first rental together as a couple and all a bit daunting but she was always available to answer our questions, even the stupid ones!

Reply from Linley & Simpson
Complained about my fridge not working and I was given a priority at fixing it.
It was changed in 2 days, follow up was so prompt.
Also the contractor was very professional and lovely.
Thank you

Reply from Linley & Simpson
The guys and gals at Lindley & Simpson manage my property and the service is first class. Any problems the tenants have are dealt with quickly and efficiently. Five star service.

Reply from Linley & Simpson
Throughtout the process of finding a buyer I have been very impressed with the communication with sales team which is very important when selling a property. Tom has always called / updated whenever he said he would without fail and provided great feedback which is much appreciated. He dealt with a lot of back and forth between prospective buyers and was very informative helping us to make the right decision. Thank you for all of your help!

Reply from Linley & Simpson
We have been with Linley and Simpson for some years now as Landlords and we have always found them to be very prompt and helpful when problems have cropped up with our flat. This benefits both our tenant and ourselves. Sophie was no exception. Problems within the microwave and the blind were resolved quickly and efficiently. Thank you.

Reply from Linley & Simpson
From the viewing to moving, Lauren made the experience seamless and as she was constantly in touch during the process.

Reply from Linley & Simpson
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.