I'd been looking for a while for an Urn for my Husband and after Googling I came across LegendURN. As soon as I saw a particular Urn I knew it was the one because I couldn't stop crying, it just fe... See more
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Review summary
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The quality of the product bought was really good. However, even though i put my delivery address on correctly, a completely different address was put on the shipping label! This resulted... See more
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I can’t recommend this company enough. They were absolutely fantastic. Having to a buy a urn for my father was the hardest thing I’ve ever had to do and the level of compassion I received from this co... See more
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It is an extremely difficult and emotional decision to choosing an urn for a loved one. Once I had decided, your process was easy to do. The urn was delivered to me on time, and very well pa... See more
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Company details
Written by the company
At legendURN, we help families find a personal and meaningful memorial after the loss of a loved one or a beloved pet. Since 2007, we have offered a carefully selected collection of cremation urns for ashes, ashes jewellery, keepsake urns, pet urns, memorial monuments and other remembrance products for customers in Great Britain and Ireland. We understand that choosing an urn or a piece of ashes jewellery is often done during an emotional time. That is why we focus on clear information, personal guidance and carefully selected products that reflect quality, craftsmanship, design and meaning. Through our work with skilled artists, craftspeople, funeral directors and crematoria, we help customers find a memorial that suits their wishes, their budget and their personal way of remembering.
Contact info
Roggemole 8-14, 8531 WB, Lemmer, Netherlands
- +44 (0)80 816 943 19
- info@legendURN.co.uk
- www.legendurn.co.uk
4.7
Excellent
1K reviews
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Unfortunately Urn much smaller than it…
Unfortunately Urn much smaller than it looked on website
6 November 2024
Reply from legendURN
Dear Mrs. Stewart
Thank you for your message.
What a shame to hear that the size of the urn is disappointing. We always try to indicate this as clearly as possible in the characteristics. If you wish, we can arrange an exchange for you. You can then contact our customer service and we will be happy to help you further.
Beautiful quality urn
Beautiful quality urn, took a bit longer to arrive than I anticipated but well worth the wait
6 November 2024
Reply from legendURN
Dear Mrs. Mc Cleery
Thank you very much for your nice message. How nice to hear that despite the order was delayed you are still so satisfied.
Very helpful Sales Team
'Geeske' from the Sales Team was extremely helpful when initially chosen product was discontinued. I was supplied with an excellent alternative product that closely replicated my original choice and was contacted regularly throughout the process. I found the product range met my wishes and included a natural stone product not found on UK websites, hence choice to import. I would source this company again when looking for a similar product.
28 October 2024
Reply from legendURN
Dear Mr Bose
Thank you very much for your message.
We are pleased that we were able to assist you with an alternative product and to hear that it is to your liking.
Reply from legendURN
Dear Mrs Blackburn
Thank you very much for your kind words.
We are glad to hear that everything went well and you are satisfied.
Beautiful Urn
Beautiful Urn , arrived very well packaged. Reasonably quick delivery..
16 October 2024
Reply from legendURN
Dear Sarah
Thank you very much for your nice message. How nice to hear that everything went well and the urn meets expectations
The urn arrived very quickly and was…
The urn arrived very quickly and was very well packaged
14 October 2024
Reply from legendURN
Dear Gemma
Thank you very much for your message.
It is very nice to hear that you have received your order and that it is to your liking.
Brilliant service
Brilliant service. Communicated well and was quick delivery. Would definitely use again. Highly recommended!
1 October 2024
Reply from legendURN
Dear Mr. Harrison
Thank you very much for your nice message.
How nice to hear that you have received the order in good order and are satisfied with the service.
Quality customer service.
What a great company to deal with. Originally bought something that was the wrong size, bought the correct size, emailed the company about the error, fee was refunded as soon as they received the product returned.
No quibbles, first class service.
Would HIGHLY recommend.
3 October 2024
Reply from legendURN
Dear Mr. Sullivan
Thank you very much for your very kind words.
How nice to hear that everything went as planned and you are so satisfied
Absolutely wonderful urn
Absolutely wonderful urn. Perfect to remember my amazing pooch who sadly passed away.
3 October 2024
Reply from legendURN
Dear Mr. Powell,
How wonderful to hear that the urn meets your expectations and that you can give your dear four-legged friend a nice place.
a work of art
I have just received the urn (held up for 1 week by FedEx at the UK depot that it entered the country at - not a problem caused by LegendURN) and it looks great. I don't know how weather-resistant it is and so will keep it indoors during the winter and when it is raining (so most of the year then!).
26 September 2024
Reply from legendURN
Dear Chris
Thank you very much for your nice message. It is great that you finally received the order and that it is to your liking. Officially this urn could indeed also be placed outside. But we understand very well with the weather conditions in the UK and such a beautiful masterpiece this does not feel right.
Reply from legendURN
Dear Mrs. Brown
Thank you very much for your nice message. How nice that the urn meets your expectations and that you took the time to let us know.
Perfect
The urn arrived in time and was beautiful. Just what we had hoped for. No problems with the order or the subsequent delivery.
16 September 2024
Reply from legendURN
Dear Mrs. Taylor,
Thank you very much for your lovely message. It is wonderful to hear that everything went well and the urn met expectations.
Reply from legendURN
Dear Mrs Gavin
Thank you very much for your message,
How nice to hear that you have received the order and everything is to your liking.
Absolutely brilliant and customer…
Absolutely brilliant and customer service was great when asked about delivery times. Items are just as website describes and high quality items, thank you
2 September 2024
Reply from legendURN
Dear Mrs Blatch-Jones
Thank you very much for your kind words.
How wonderful to hear that everything went well and the order met expectations
The product arrived quickly but it had…
The product arrived quickly but it had been damaged in transit. I contacted the customer service team and a replacement is on the way. Fingers crossed this arrives in perfect condition as I love the item, it’s so fitting for my dads ashes.
27 August 2024
Reply from legendURN
Dear Mrs Winstanley
Thank you for your message.
How nice to hear that you recommend us so positively while your order was delivered damaged. Hopefully you have received the new urn or maybe already
Just like to say after seeing all…
Just like to say after seeing all reviews on here I was thinking did I make a mistake in ordering from this company then I thought everybody gets a different experience with companies....So I put an order in waited 2 weeks for the delivery the company is not in uk ....The product come well packed got tracking from start to finish Thanks...
5 September 2024
Unprompted review
Reply from legendURN
Dear Mrs Browne
Thank you very much for your wonderful message.
How wonderful to hear that we were able to remove your doubts and that you received your order in good order.
Highly recommended
Really efficient service. Urn arrived quickly and was exactly as described.
Great service.
Highly recommended.
26 August 2024
Reply from legendURN
Dear Mr Cummings
Thank you very much for your positive message.
How nice to hear that everything went well and the urn meets expectations
Reply from legendURN
Dear Mrs Clarke
Thank you for your message,
How good to hear that the order was delivered earlier than expected. Glad that it meets the expectations
Hand blown glass Urn
The delivery time for the hand blown glass urn ordered was a long time especially given that the factory was in holiday. Having said this it really was well worth the wait! The urn was very well packaged and is a very substantial piece of handmade art. It is very beautiful and whilst expensive, you really do get what you paid for. Given the very sad circumstances of being put in the position of having to purchase an urn of any type, I am delighted with my purchase and take comfort that my late husband rests in a beautiful piece of art.
14 August 2024
Reply from legendURN
Dear Mrs. Clarke
Thank you very much for your wonderful message.
We are very happy to hear that the urn meets expectations. It is great that you finally have a beautiful work of art for your husband.
Reply from legendURN
Dear Mrs. Stevens
Thank you very much for your message.
Good to hear that the order was delivered quickly and meets expectations.
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