legendURN Reviews 

1,058
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the wide selection of unique items, describing the products as exceptionally well-made, solid, and visually stunning additions to their homes. Consumers frequently point out that the online purchasing journey is entirely straightforward, and orders usually arrive very promptly ahead of schedule in pristine condition. Some people were dissatisfied with the delivery service, mentioning frustrating experiences with uncooperative couriers, incorrect shipping labels, and delayed arrival times. Despite these occasional shipping hurdles, most buyers remain extremely happy with their final purchases, beautifully crafted items, and overall reliable customer service.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the beautiful... See more

Quality

Clients share profound satisfaction regarding quality, frequently praising the beautiful design, solid... See more

Delivery service

Consumers find delivery service to be positive, noting that orders frequently arrive swiftly within a few... See more

Service

Users describe positive interactions with service, highlighting great communication and quick responses.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'd been looking for a while for an Urn for my Husband and after Googling I came across LegendURN. As soon as I saw a particular Urn I knew it was the one because I couldn't stop crying, it just fe... See more

Company replied

Rated 5 out of 5 stars

The quality of the product bought was really good. However, even though i put my delivery address on correctly, a completely different address was put on the shipping label! This resulted... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend this company enough. They were absolutely fantastic. Having to a buy a urn for my father was the hardest thing I’ve ever had to do and the level of compassion I received from this co... See more

Company replied

Rated 5 out of 5 stars

It is an extremely difficult and emotional decision to choosing an urn for a loved one. Once I had decided, your process was easy to do. The urn was delivered to me on time, and very well pa... See more

Company replied


Company details

  1. Store
  2. Coffin Supplier
  3. Cremation Service
  4. Funeral Home
  5. Pet Funeral Service

Written by the company

At legendURN, we help families find a personal and meaningful memorial after the loss of a loved one or a beloved pet. Since 2007, we have offered a carefully selected collection of cremation urns for ashes, ashes jewellery, keepsake urns, pet urns, memorial monuments and other remembrance products for customers in Great Britain and Ireland. We understand that choosing an urn or a piece of ashes jewellery is often done during an emotional time. That is why we focus on clear information, personal guidance and carefully selected products that reflect quality, craftsmanship, design and meaning. Through our work with skilled artists, craftspeople, funeral directors and crematoria, we help customers find a memorial that suits their wishes, their budget and their personal way of remembering.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,058)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Used this company as they had the urn I…

Used this company as they had the urn I wanted as already have this same urn for our other dogs. Very well packed

22 July 2025
legendURN logo

Reply from legendURN

We’re glad you were able to make the same choice with us and that it arrived well packaged. We truly appreciate your feedback and thank you for your trust in us.

Rated 5 out of 5 stars

Beautiful well made urn

Beautiful well made urn. The company was really helpful and accommodating. Even though there was a 4 week lead time, the company did all they could and got the urn to us within 7 days, which we really appreciated.

7 July 2025
legendURN logo

Reply from legendURN

Dear Mrs. Gray,

Thank you very much for your kind words. We're glad to hear that the order arrived safely and met your expectations.

Thank you as well for the trust you have placed in us.

Rated 2 out of 5 stars
legendURN logo

Reply from legendURN


Dear Mr. Jennison


Thank you very much for your message

. Sorry to hear that you have not received anything yet. We have sent you the track and trace by email and indeed see that it has had some delay but should have been delivered to you by now.

Rated 5 out of 5 stars

Quality product …

The order was processed very quickly and once I had approved to spelling and lettering it arrived very quickly. The Urn is beautiful thank you

6 June 2025
legendURN logo

Reply from legendURN

Dear Mrs Rowe

Thank you very much for your message.

How nice to hear that the delivery went smoothly and that the urn is what you wanted. Thank you for the trust to realize this for you

Rated 5 out of 5 stars

Helpful and friendly staff, beautiful piece. 5 stars

I honestly can't remember the day i purchase this urn, i wanted something to remember the happy times without being morbid. Once a few week had past i call them to discuss when i would be expecting my item. Very friendly and give me all details i needed. My beautiful urn arrived and i have it pride of place. Thank you so much.

5 June 2025
legendURN logo

Reply from legendURN

Dear Bridget

Thank you very much for your kind words.

How nice to hear that everything went well and to your liking.
A beautiful work of art for your beloved four-legged friend. Thank you for your trust in us

Rated 5 out of 5 stars

Stylish repository for my wife's ashes

The URN came promptly and in good order and has since been used to keep the ashes of my dear departed love of my life.

16 May 2025
legendURN logo

Reply from legendURN

Dear Richard

Thank you very much for your nice message,

Nice to hear that everything went well and the love of your life has found a nice place. Thank you for your trust in us

Rated 5 out of 5 stars

Beautiful urn

Beautiful urn, delivered two weeks ahead of advertised postage rime

22 May 2025
legendURN logo

Reply from legendURN


Dear Mr. Machon

Thank you very much for your kind words.

How nice that everything went so quickly and the urn is what you had hoped for. Thank you for your trust in us

Rated 5 out of 5 stars

Great product

Great product, exactly as in description, came really quickly from overseas and packaged well.

28 April 2025
legendURN logo

Reply from legendURN

Dear Mrs. Bell,

How nice to hear that everything went well and to your satisfaction. Thank you for your trust.

Rated 5 out of 5 stars

Great range of products

Great range of products and the one selected was just as described.

28 April 2025
legendURN logo

Reply from legendURN

Dear Nicky

Thank you very much for your message,

Great that everything went well and the order is as desired. Thank you for your trust in us

Rated 5 out of 5 stars

Great build quality, great communication

LegendURN were very good with communication. The website let's them down a little by offering just one, not particularly high resolution image of the Urn we were interested in. But after emailing them, within a day or two, they emailed us multiple photos of the urn which they had taken in their work shop for us.

We ordered a contemporary, simple, wooden urn. The build quality is great, and it was just what we were after and hoped for.

18 April 2025
legendURN logo

Reply from legendURN

Dear Alex,

Thank you very much for your honest message.

It is good to hear that the urn is to your liking and the communication went well. Thank you for your trust in us.

Rated 2 out of 5 stars

Service and quality is awful!

Service and quality is awful!

14 March 2025
Unprompted review
legendURN logo

Reply from legendURN

Dear Mr. Beckett

Thank you very much for your message. It is Inconvenient to hear that you experience this. Unfortunately, we cannot find any information or messages from you.
If we can help you, please contact our customer service

Rated 4 out of 5 stars

Beautiful urn but unreliable courier

The urn is beautiful. FedEx lost the first delivery so we had to ask for a replacement. Great service from the supplier but disappointed by the courier.

28 January 2025
legendURN logo

Reply from legendURN

Dear Mrs. Herdeis

Thank you very much for your message.
Good to hear that everything turned out well. Thank you for your trust and for giving us the opportunity to solve this for you

Rated 5 out of 5 stars

Exceptional service with prompt delivery.

Thank you for the Urn, it was much better than I expected and an ideal vessel for my memories.

12 February 2025
legendURN logo

Reply from legendURN

Dear Mr. Hunter

Thank you for your message.

How nice to hear that the urn meets expectations and everything went well. Thank you for your trust in us

Rated 5 out of 5 stars

Absolutely fabulous service to the UK…

Absolutely fabulous service to the UK and a beautiful quality product would definitely recommend

28 January 2025
legendURN logo

Reply from legendURN

Dear Mrs. Torgersen

Thank you very much for your kind words.

How nice to hear that everything went well. We would like to thank you for the trust in us.

Rated 5 out of 5 stars

A wonderful company

A wonderful company, all dealings so sensitively dealt with and a beautiful urn received in Great time for my late dad’s ashes. Fairly and reasonably priced urn and it’s beautiful to look at too. Perfect for my dad. Thank you so much.

29 November 2024
legendURN logo

Reply from legendURN

Dear Rebecca

Thank you very much for your kind words. How wonderful to hear that everything went well and as desired. Thank you for your trust in us and you are very welcome

Rated 5 out of 5 stars

Good website and quick delivery

Good website and quick delivery

20 November 2024
legendURN logo

Reply from legendURN

Dear Mrs. Harris

Thank you very much for your message.

We are very pleased to hear that everything went well and that the order was to your satisfaction.

Rated 5 out of 5 stars

The urn was very well wrapped to avoid…

The urn was very well wrapped to avoid breakage. Delivery was as scheduled. A riabke company

5 November 2024
legendURN logo

Reply from legendURN

Dear Mrs Clarke

Thank you very much for your message

How nice to hear that everything was delivered on time as planned and arrived intact

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