I bought a used Canon 16-35 f2.8l. Very well packed, as when it arrived the box was significantly damaged but the lens was fine. The price was extremely competative and delivery was the next day. The... See more
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Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
United Kingdom
- sales@lcegroup.co.uk
- www.lcegroup.co.uk
Replied to 95% of negative reviews
Typically replies within 2 weeks
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Great response time
Great response time, service and delivery arrangements from Rob at the Derby store following an online purchase
Best service ever
I always get the best service that is on offer when I go to LCE wether I buy something or not.
First Class Service as always
First Class Service as always. Nothing is too much trouble.
They keep you updated at every stage of your purchase.
Thank you..
Realised I wouldn't be able to sign for…
Realised I wouldn't be able to sign for delivery so asked to delay sending. Was not a problem and lens arrived quickly when I was around.
Excellent communication
Excellent communication, well packaged,great price (cheaper than mpb) and prompt delivery
Long live high street shops
Whilst having a 'trawl' on the LCE website for used Olympus film cameras I spotted and very clean and recently serviced OM-1. A call to the Nottingham branch ensued and after a very pleasant phone call with Carl the manager (we waxed lyrical about film photography and the resurgence and demand for cameras and film in general) I duly purchased the camera. I'm glad I did. It is better than expected, arrived in a very short time - next day delivery and was well packaged. Will definitely purchase from LCE again and highly recommend. Thank you to the team at Nottingham.
As an aside, please consider using a real shop to purchase from, not just through online warehouses that can't offer any expertise or experience. Otherwise shops like LCE will disappear completely and we're then left with purchasing by guesswork.
Replacement of lost shipment
Original shipment of the order was lost by DPD. LCE responded immediately to my telling them of the missing package and sent a replacement shipment which arrived 2 days later. Excellent service
No fuss purchase.
VERY FAST HANDLING AND DELIVERY OF…
VERY FAST HANDLING AND DELIVERY OF GOODS WITH EXCELLENT PACKAGING.
used Canon 16-35 f2.8l
I bought a used Canon 16-35 f2.8l. Very well packed, as when it arrived the box was significantly damaged but the lens was fine. The price was extremely competative and delivery was the next day. The lens was pretty much as described - there were a couple of small marks on the front glass not mentioned in the description, but these were irrelevant as they don't affect the picture. Service was all automated online, no problems at all. I would definitely use LCE again
Order a card reader after being let…
Order a card reader after being let down by another company.
Got it quickly.
Olympus Trip 35
Phoned about this camera and have to say the salesman was exceptionally helpful needless to say I ordered the camera which arrived the next day and I was not disappointed with the condition. Now shooting a roll of HP5 and will find if I snapped well.
Pentax K7 with lens.
Pentax K7 with lens.
Great camera in wonderful condition at an excellent price as well. Really well packed for transit and delivered within 24 hours. First time I have used LCE and now a convert.
Outstanding service once again
Outstanding service once again. Delighted with yet another superb product from the team.
Excellent Service
I have had all my lenses from you, usually Derby branch.
Every time I have been more than satisfied with the service and equipment I have received.
This last purchase was done over the internet and packaging and delivery were excellent
Many thanks.
Very pleased with my Panasonic FZ150…
Very pleased with my Panasonic FZ150 (From LCE Gloucester). Well priced, boxed (which was a nice surprise, considering age) and in virtually new condition (from 2012!).
LCE are my newest regular source of equipment (2nd hand) as I find the mix of equipment available at any one time very good.
Also, speaking from experience over more than 10 purchases now (from various LCE outlets, Portsmouth, Lincoln, Norfolk etc.), all have been consistently well priced vs condition & age.
Regular notifications & fast reliable delivery (at least from my perspective) have placed LCE ahead of MPB now, I find they are getting more and more expensive for gear that is really not worth their prices. Especially for older kit, like the FZ150.
I enjoy browsing the site too, such variety & easy filtering of items to narrow down interesting gear.
Thank you LCE... though I need to save up again now! :-)
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